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Entry Level Salesforce Help Desk Jobs in Manchester, NH

This entry-level retail sales and customer service role is responsible for assisting customers ... Periods of sitting at a desk and working on a computer * Ability to lift up to 15 pounds This is a ...

This entry-level retail sales and customer service role is responsible for assisting customers ... Periods of sitting at a desk and working on a computer * Ability to lift up to 15 pounds This is a ...

This is an entry-level role focused on purchase order administration, data entry, order tracking ... Track open orders and help ensure timely delivery * Maintain accurate order data across systems and ...

Entry Level Salesforce Help Desk information

See Manchester, NH salary details

$14

$23

$35

How much do entry level salesforce help desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level salesforce help desk in Manchester, NH is $23.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.83 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?

AspectEntry Level Salesforce Help DeskEntry Level Salesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201)Same certifications as Help Desk, often with additional admin-specific certifications
Work EnvironmentSupport-focused, troubleshooting user issues, providing technical assistanceMore involved in configuring, customizing Salesforce, and managing user permissions
Employer & Industry UsageCommon in companies with Salesforce platforms, customer support teamsUsed in organizations requiring ongoing Salesforce system management and optimization

While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.

What are entry-level roles at Salesforce?

Entry-level roles at Salesforce typically include positions such as Salesforce Help Desk Support, Salesforce Administrator Trainee, or Junior Support Specialist. These roles often require basic knowledge of Salesforce platforms, strong communication skills, and may involve assisting users, troubleshooting issues, and learning Salesforce tools and certifications. They are suitable for candidates starting their careers in Salesforce support or administration.

What job categories do people searching Entry Level Salesforce Help Desk jobs in Manchester, NH look for?

The top searched job categories for Entry Level Salesforce Help Desk jobs in Manchester, NH are:

What cities near Manchester, NH are hiring for Entry Level Salesforce Help Desk jobs?

Cities near Manchester, NH with the most Entry Level Salesforce Help Desk job openings:

$21.28 - $24.82/hr

Full-time

Re-posted 26 days ago


Job description

Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program.

GLFHC is searching for a Health Desk Technician, Jr. to join our team. The Junior Helpdesk Technician provides entrylevel, firstline technical support to end users for basic hardware, software, and access issues. This role focuses on learning, troubleshooting fundamentals, and customer service, while escalating more complex issues to senior Information Services staff. The position supports daily Help Desk operations under close supervision and contributes to maintaining system integrity and user productivity.

  • Assist in staffing the Information Services Help Desk by responding to, logging, and triaging user requests in the ticketing system.
  • Provide basic troubleshooting for common enduser issues related to:
    • Windows workstations
    • Microsoft Office / O365
    • Printers and peripherals
    • Password resets and account access (per policy)
  • Escalate unresolved or complex issues to senior Help Desk or Information Services staff following established procedures.
  • Educate users on basic problem resolution and proper system usage when appropriate.
  • Assist with the setup, deployment, and replacement of computer equipment and peripherals.
  • Maintain accurate ticket documentation, inventory records, and service logs as required.
  • Works under direct supervision with defined procedures and escalation paths.
  • Focuses on learning systems, tools, and workflows rather than independent problem ownership.
  • Does not provide afterhours oncall coverage initially (may be introduced as skills develop).

Qualifications:

  • 0–1 years of experience in a help desk, technical support, or customer service environment.
  • Basic familiarity with:
    • Windows operating systems
    • Microsoft Office and O365 applications
  • Interest in learning networking fundamentals, PC hardware, and Windows Server concepts.
  • Strong customer service skills with the ability to communicate technical information clearly and professionally.
  • Ability to follow documented procedures and escalate issues appropriately.

Education

  • High school diploma or equivalent required.
  • Coursework, certification, or enrollment in an ITrelated program preferred (e.g., Information Technology, Computer Science, or similar).


GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.