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Entry Level Remote Customer Support Representative Jobs in Rutherford, NJ

AdQuick

Customer Support Specialist (Remote)

New York, NY · Remote

$80K - $85K/yr

Customer Support Specialist Location: [Remote] Reports to: [Senior Manager, Technical Operations] Team: [Customer Support] About the Role We're a fast-growing tech company with hundreds of users ...

AdQuick

Customer Support Specialist

New York, NY · Remote

Customer Support Specialist Location: [Remote] Reports to: [Senior Manager, Technical Operations] Team: [Customer Support] About the Role We're a fast-growing tech company with hundreds of users ...

AdQuick

Customer Support Specialist

New York, NY · On-site +1

$80K - $85K/yr

Customer Support Specialist Location: [Remote] Reports to: [Senior Manager, Technical Operations] Team: [Customer Support] About the Role We're a fast-growing tech company with hundreds of users ...

TemPositions

Customer Service Representative

Manhattan, NY · Remote

$17.75 - $24/hr

This is a fully remote role and a great opportunity for candidates to gain experience supporting a city initiative. Bilingual Customer Service Representative (must be English/Spanish speaking ...

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Rutherford, NJ

Entry Level Remote Customer Support Representative information

See Rutherford, NJ salary details

$10

$19

$27

How much do entry level remote customer support representative jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for entry level remote customer support representative in Rutherford, NJ is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Remote Customer Support Representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are Entry Level Remote Customer Support Representatives?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Support Representative, and why are they important?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Rutherford, NJ? For Entry Level Remote Customer Support Representative jobs in Rutherford, NJ, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Rutherford, NJ look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Rutherford, NJ with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you

Remote Call Center (TEMP)

Glocap Business Professionals, Administrative, Operations

Manhattan, NY • Remote

$22/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

My client, a tech-based hearing company is looking to bring on a FULLY REMOTE TEMP to help with customer support during the busy season! The role will be 40 hours per week in staggered shifts. This role will have a strong emphasis on customer service - via chat, email and phone! Call center experience is required.


This is a temporary position with up to full time hours starting ASAP for an 8-week contract (with a possibility to extend!).


Shifts available:

MONDAY - FRIDAY: 8AM-5PM, 10AM-7PM, 12PM-9PM

SATURDAY: 10AM-6PM

SUNDAY: OFF


Hourly Pay Rate: $22/hour


As a remote Customer Support Coordinator, you’ll play a pivotal role in our mission to empower people with hearing loss to connect with their world. You will provide efficient and friendly assistance to our customers in an omnichannel support environment, with a heavy focus on phone calls while also responding to emails, customer tasks, live chats, and other channels. Serving as a representative of our best-in-class customer care team, you'll triage support channels, handle administrative tasks, and ensure seamless coordination with other teams by utilizing multiple software systems. The Customer Support Coordinator reports directly to a Customer Experience Manager on a full-time basis.


What you’ll do.

-Complete inbound work in an omnichannel support environment, with a focus on phone calls but also including emails, customer tasks, live chats, and other channels

-Independently complete administrative tasks according to standard operating procedures, including:

-Scheduling and rescheduling customer appointments;

-Processing order cancellations, returns, and warranties;

-Providing customers with shipping and order statuses; and

-Placing orders for additional supplies

-Develop and maintain a working knowledge of our products to provide Level 1 Product Support information to customers

-Properly address and route customers’ support needs, including complaints, leveraging a proficient and current understanding of services

-Contribute to a larger team; meet department performance KPIs and productivity benchmarks, and adhere to expectations regarding time and attendance

-Ensure our customers’ privacy and security; follow policies and procedures related to customer verification, data security, and other compliance requirements.

-Act as an ambassador of the culture by embodying our values in each internal and external interaction

-Other duties as assigned


What you’ll bring.

-1+ years of previous experience working in a high-volume call center environment or providing remote (phone/video) customer support

-Demonstrated ability to effectively de-escalate and preempt frustration in customer interactions, fostering positive experiences and resolutions

-Intermediate to advanced computer skill proficiency and familiarity working with support software; Salesforce experience a plus

-Comfort working independently and efficiently in a fast-paced, high-touch support environment

-Strong written and verbal communication skills delivered with a friendly and professional tone; ability to read, write, speak, and comprehend English effectively to assist customers via phone, video call, cases, real-time chats, and emails; proficiency in Spanish is preferred

-A remote workspace that adheres to the company’s Home Office Requirements:

-Reliable broadband or high-speed internet connection, capable of adequately conducting audio and video conference calls. Current standard is WiFi 6 (802.11ax) or WiFi 7 (802.11be)

-A quiet and private space, appropriate for conducting confidential calls and other communications that reasonably eliminates the risk of being overheard, distracted, or interrupted

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