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Entry Level Remote Customer Support Representative Jobs in Decatur, GA

UP Entertainment

Customer Support Representative

Atlanta, GA · Remote

$16.50 - $22.25/hr

Job Title: Customer Service Representative Reports to: Customer Service Manager Location: Atlanta - Hybrid FLSA Status: Exempt JOIN OUR TEAM We're excited to learn more about you! To apply for this

InsuraTec Services Group

Customer Care Specialist

Atlanta, GA · Remote

$16.25 - $21.75/hr

Customer Care SpecialistAbout the Role We are seeking motivated and customer-focused individuals to join our team as Remote Customer Care Specialists. In this role, you will assist clients with their

Arias Agencies

Remote Customer Service Rep

Johns Creek, GA · Remote

$14.75 - $20/hr

Work from home! Awesome CEO, opportunity for advancement and great income earning potential! Here is a rewritten, high-converting job ad designed to grab attention, highlight your best perks

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All JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Decatur, GA

Entry Level Remote Customer Support Representative information

See Decatur, GA salary details

$9

$18

$26

How much do entry level remote customer support representative jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for entry level remote customer support representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Remote Customer Support Representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are Entry Level Remote Customer Support Representatives?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Support Representative, and why are they important?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Decatur, GA? For Entry Level Remote Customer Support Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Decatur, GA look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Decatur, GA with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Decatur, GA as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Remote Customer Support Specialist

Essence Journey

Atlanta, GA • Remote

$17.25 - $23.25/hr

Full-time

Posted 8 days ago

Job description

Job Overview

We are seeking a Remote Customer Support Specialist to assist customers with general inquiries, simple issue resolution, and account-related questions. This role is fully remote, requires good communication skills, and offers a structured environment with reliable support from our team.

Responsibilities:

  • Respond to customer questions through email and message-based support
  • Provide clear, friendly, and professional assistance
  • Update customer records and document interactions
  • Follow simple support procedures and company guidelines
  • Escalate issues when needed
  • Maintain confidentiality and accuracy in all communications

Qualifications:

  • Strong written communication skills
  • Ability to manage multiple conversations at once
  • Reliable internet connection
  • Comfortable learning basic tools and workflows
  • No experience required


Benefits:

  • Weekly pay
  • Flexible remote schedule
  • Professional development support
  • Performance-based incentives
  • Wellness resources
  • Reliable team support and clear guidance


Employer Opportunities:

We support equal opportunities for all applicants. Candidates are considered without regard to background or experience level. We aim to provide a simple hiring process with fair evaluation for everyone.

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