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Remote Aerospace Customer Service Jobs in Decatur, GA

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Decatur, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lithonia, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Acworth, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Conyers, GA · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Roswell, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Alpharetta, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Atlanta, GA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Stone Mountain, GA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Stockbridge, GA · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Marietta, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Smyrna, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Kennesaw, GA · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsAerospace Customer Service JobsRemote Aerospace Customer Service JobsRemote Aerospace Customer Service Jobs in Decatur, GA

Remote Aerospace Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do remote aerospace customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote aerospace customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a remote aerospace customer service representative?

A Remote Aerospace Customer Service representative assists customers of aerospace companies, such as airlines or manufacturers, by providing support and resolving issues via phone, email, or online chat from a remote location. Their duties typically include answering questions about products or services, troubleshooting technical concerns, processing orders, and ensuring customer satisfaction. They must be knowledgeable about aerospace industry standards and the company's offerings, as well as possess strong communication and problem-solving skills. Working remotely allows them to perform these tasks without being physically present at a company's office or call center.

What are the key skills and qualifications needed to thrive as a remote aerospace customer service representative?

To thrive as a Remote Aerospace Customer Service representative, you need strong communication skills, problem-solving abilities, and a background in customer service, ideally supported by knowledge of the aerospace industry. Familiarity with CRM software, ticketing systems, and industry-specific platforms like SAP or Salesforce is often required. Exceptional listening skills, patience, and attention to detail help build trust and effectively resolve customer issues. These skills are crucial for delivering high-quality support and ensuring customer satisfaction in a technical and regulated industry.

What are some common challenges faced by remote aerospace customer service representatives, and how can they be effectively addressed?

Remote aerospace customer service representatives often encounter challenges such as managing complex technical inquiries, coordinating across different time zones, and ensuring clear communication without face-to-face interaction. To address these, it's important to develop strong problem-solving skills, become proficient in using virtual collaboration tools, and establish regular check-ins with both customers and internal teams. Building a solid understanding of aerospace products and maintaining open lines of communication with engineering and technical staff can also help resolve issues efficiently and provide high-quality support.

What is the difference between Remote Aerospace Customer Service vs Remote Aerospace Technical Support?

AspectRemote Aerospace Customer ServiceRemote Aerospace Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge in aerospace systems
Work EnvironmentCustomer service centers, call centers, or onlineTechnical help desks, online support, or remote troubleshooting
Employer & Industry UsageAirlines, aerospace manufacturers, service providersManufacturers, maintenance providers, aerospace tech firms
Common Search & Comparison IntentCustomer support roles, service positionsTechnical support, troubleshooting roles

Remote Aerospace Customer Service focuses on assisting clients with inquiries, bookings, and general support, while Remote Aerospace Technical Support involves diagnosing and resolving technical issues related to aerospace systems. Both roles require communication skills, but technical support demands more specialized knowledge of aerospace technology.

What are popular job titles related to Remote Aerospace Customer Service jobs in Decatur, GA?

For Remote Aerospace Customer Service jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Aerospace Customer Service jobs in Decatur, GA look for?

The top searched job categories for Remote Aerospace Customer Service jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Aerospace Customer Service jobs?

Cities near Decatur, GA with the most Remote Aerospace Customer Service job openings:

Remote Aerospace Customer Service jobs near you
Infographic showing various Remote Aerospace Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Customer Service Representative (Remote)

GA • On-site, Remote

PharmaCentra, LLC
Medical Equipment and Supplies Manufacturing • 201 - 500 employees
Learn more about PharmaCentra, LLCexternal

$12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Customer Service Representative (Remote)
Shared Services Team | Full-Time
Company: PharmaCentra LLC
Location: Remote (United States)
Pay: $12.00 per hour
Schedule: Full-Time, includes one weekend day per week
Start a Career Where Every Conversation Makes a Difference
PharmaCentra is seeking motivated, customer-focused individuals to join our Shared Services Team. This fully remote position is an excellent opportunity for someone who enjoys helping others, learns quickly, communicates effectively, and wants to build valuable customer service experience in the healthcare industry.
No healthcare experience is required. We provide training and support to help you succeed.
Every day, you'll assist patients, prospective clinical research participants, pharmacies, and healthcare consumers by providing information, answering questions, and helping connect people with important healthcare resources.
If you are dependable, compassionate, tech-savvy, and eager to learn, we'd love to hear from you.
What You'll Do
As a Customer Service Representative, you may support a variety of healthcare-related programs and services, including:
Customer Support & Call Handling
  • Handle inbound and outbound customer service calls.
  • Listen carefully to customer needs and provide accurate information.
  • Ask questions and gather information using approved scripts and procedures.
  • Document customer interactions accurately in company systems.
  • Schedule appointments or connect customers with appropriate resources when applicable.
  • Conduct follow-up calls as assigned.
Clinical Research Support
  • Assist individuals interested in learning about clinical research opportunities.
  • Conduct preliminary screening using approved questionnaires.
  • Explain next steps in the enrollment process.
  • Schedule potential participants with clinical research sites when appropriate.
Pharmacy Support Services
  • Help patients locate pharmacies that may have prescribed medications available.
  • Contact pharmacies to verify medication availability when required.
  • Provide accurate information to patients regarding pharmacy options.
  • Document all activities and outcomes according to established procedures.
General Responsibilities
  • Navigate multiple applications and systems simultaneously.
  • Follow established workflows, scripts, and quality standards.
  • Maintain confidentiality and protect sensitive information.
  • Meet attendance, productivity, and quality expectations.
  • Participate in training, coaching, and ongoing development opportunities.
  • Adapt to changing business needs and program requirements.
What Makes Someone Successful in This Role?
We are seeking individuals with exceptional customer service skills and a strong aptitude for learning.
Ideal Candidates Demonstrate
  • Strong verbal and written communication skills.
  • A professional and courteous phone presence.
  • Active listening skills and attention to detail.
  • Empathy and patience when assisting customers.
  • The ability to learn new information and apply it quickly.
  • Comfort working with technology and multiple computer applications.
  • Strong problem-solving skills.
  • Dependability and consistent attendance.
  • The ability to stay organized in a fast-paced environment.
  • Accountability and a positive attitude.
Preferred Qualifications
One or more of the following experiences may be helpful, but are not required:
  • Customer service
  • Retail sales or customer support
  • Call center or contact center experience
  • Healthcare support services
  • Appointment scheduling
  • Administrative support
  • Hospitality or service industry experience
  • Pharmacy or healthcare experience
  • Help desk or technical support
  • High-volume customer-facing roles

We welcome applicants who are early in their careers and demonstrate strong customer service skills, professionalism, and a willingness to learn.
Schedule Requirements
  • Full-time availability required.
  • Must be available to work one weekend day each week.
  • Ability to work a consistent assigned schedule.
  • Reliable attendance is essential.
Remote Work Requirements
This position is 100% remote and must be performed within the United States.
Employees are responsible for maintaining the equipment and internet service necessary to perform the essential functions of the position.
Minimum Equipment Requirements
  • Windows 10 or Windows 11 computer
  • 8 GB RAM or greater
  • Quad-core processor or better
  • Second monitor
  • USB headset with microphone
  • Webcam
  • Keyboard and mouse
Internet Requirements
  • Minimum 50 Mbps download speed
  • Minimum 50 Mbps upload speed
  • Reliable broadband internet connection
Benefits
Benefits are available after 90 days of employment, subject to plan terms and eligibility requirements, and may include:
  • Paid Time Off (PTO)
  • Paid Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Life Insurance
  • 401(k) Plan with Employer Match
Why Join PharmaCentra?
  • 100% Remote Work
  • Paid Training
  • Healthcare Industry Experience
  • Supportive Team Environment
  • Opportunities to Learn New Skills
  • Meaningful Work Helping Patients and Consumers
  • Career Development Opportunities

At PharmaCentra, the work you do matters. Every interaction has the potential to improve someone's healthcare experience.
If you're ready to build valuable customer service experience while helping others, apply today.
Equal Opportunity Employer
PharmaCentra LLC is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, business needs, and other lawful considerations. Qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Reasonable accommodations are available for qualified individuals with disabilities and sincerely held religious beliefs throughout the application and employment process.
Employment offers are contingent upon successful completion of applicable pre-employment screening requirements, which may include a background check.
Offer of employment is conditioned upon passing a background check.

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