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Entry Level Remote Customer Service Jobs in Rochester, MI

loanDepot

Mortgage Sales - CSR Experience

Pontiac, MI · On-site +1

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Mortgage Sales - CSR Experience

Royal Oak, MI · On-site +1

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Mortgage Sales - CSR Experience

Troy, MI · On-site +1

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Mortgage Sales - CSR Experience

Pontiac, MI · On-site +1

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Mortgage Sales - CSR Experience

Detroit, MI · On-site +1

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

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Entry Level Remote Customer Service information

See Rochester, MI salary details

$9

$17

$24

How much do entry level remote customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for entry level remote customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What is an entry level remote customer service job?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Rochester, MI? The most popular types of Remote Customer Service jobs in Rochester, MI are:
What job categories do people searching Entry Level Remote Customer Service jobs in Rochester, MI look for? The top searched job categories for Entry Level Remote Customer Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Entry Level Remote Customer Service jobs? Cities near Rochester, MI with the most Entry Level Remote Customer Service job openings:
Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Rochester, MI as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Principle Application Engineer Metal Can Packaging

Henkel AG & Co. KGaA

Detroit, MI • Remote

Other

Posted 26 days ago

Job description

At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite, Snuggle, and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow.  
This position is with our Adhesive Technologies business unit - where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.  
Dare to learn new skills, advance in your career and make an impact at Henkel.  
What youll do
  • Responsible for product recommendations, customized product solutions, new product trials, training and troubleshooting for customers.  Consult with customers on solutions generating value for their use cases.
  • Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system
  • Work with application equipment to provide solutions to enhance customer can making related processes
  • Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues
  • Reports quality issues / customers' claims to relevant parts of the organization (incl. CCMS/CAPRIS)
  • Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions
  • Identify opportunities to create customer value in remote settings by leveraging remote interaction tools (e.g. AR, VR)
  • May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers
  • Responsible for products application / technical training and coaching of field sales forces and customers
  • Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members
  • Promote internally SBU innovations and best learnings cross accounts

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