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Entry Level Remote Customer Service Jobs in Rochester, MI

Liveops

Remote Spanish Bilingual Customer Service

Livonia, MI · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Warren, MI · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Utica, MI · Remote

$14.25 - $17.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Macomb, MI · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Troy, MI · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Detroit, MI · Remote

$15.25 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsCustomer Service JobsEntry Level Remote Customer Service JobsEntry Level Remote Customer Service Jobs in Rochester, MI

Entry Level Remote Customer Service information

See Rochester, MI salary details

$9

$17

$24

How much do entry level remote customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for entry level remote customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What is an entry level remote customer service job?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Rochester, MI? The most popular types of Remote Customer Service jobs in Rochester, MI are:
What job categories do people searching Entry Level Remote Customer Service jobs in Rochester, MI look for? The top searched job categories for Entry Level Remote Customer Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Entry Level Remote Customer Service jobs? Cities near Rochester, MI with the most Entry Level Remote Customer Service job openings:
Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Rochester, MI as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.
Insurance Customer Service Representative

Insurance Customer Service Representative

Allstate Insurance

Rochester, MI • On-site, Remote

$36K - $50K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are looking for an experienced Allstate Insurance Customer Service Representative to join our award-winning, family-owned agency. We're not just another agency. Our team is split into Customer Service and Allstate Sales, giving you the support and structure you need to thrive. We're a fast-paced, high-energy agency known for excellence, growth, and results.

MUST HAVE (non-negotiable):

Active P&C License (Life License is a plus)

Prior Insurance experience preferred 

Position Details:

Full-time, in-office or remote

Customer service, policy changes, policy reviews, payments, cross-sell opportunities

Competitive pay + incentives

Supportive, team-oriented culture

Preferred Skills:

Strong multitasking & follow-through

Positive, client-first attitude

Organized, coachable, and results-driven

Remote or at one of our locations in Rochester & Clawson, MI

To Apply: Send resume and brief intro to carolyntack@allstate.com

Let's connect if you meet the above qualifications and are ready to grow with a high-performing insurance team! If you're ready to make an impact and take your career to the next level, we'd love to hear from you!

www.allstate.com/carolyntackwest

Requirements

Active MI P&C License

Prior P&C Insurance Experience

Benefits

Competitive pay + bonus opportunity

Apply