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Entry Level Remote Customer Service Jobs in Innisfil, ON

Cayenta

(Remote) Application Consultant

Markham, ON · Remote

The Application Consultant role is project driven and will support a wide array of services for our Install Base customers. This remote role welcomes candidates anywhere in Canada and the US. Travel ...

Cayenta

(Remote) Application Consultant

Toronto, ON · Remote

The Application Consultant role is project driven and will support a wide array of services for our Install Base customers. This remote role welcomes candidates anywhere in Canada and the US. Travel ...

Employment Hero

SDR - Canada - Remote

Toronto, ON · Remote

We now service over 300,000 businesses and more than 2 million employees.The EH WayAt Employment ... Initiating contact with potential customers through inbound and outbound inquiries to source new ...

WES

Grants Associate (Remote)

Toronto, ON · Remote

CA$49K - CA$60K/yr

Supporting and advising funding seekers, grantee partners, and staff as needed, such as providing customer service on platforms used for applications and data collection. * Ensure accurate ...

Dynacare

Tele-Interviewer

Brampton, ON · Remote

CA$20.25/hr

As a Remote Tele-Interviewer, you are responsible for providing the highest level of customer service to our clients in the insurance industry.Working from home, you will be focused on completing ...

Dynacare

Tele-Interviewer

Brampton, ON · Remote

CA$20.25/hr

As a Remote Tele-Interviewer, you are responsible for providing the highest level of customer service to our clients in the insurance industry.Working from home, you will be focused on completing ...

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Entry Level Remote Customer Service information

What are the key skills and qualifications needed to thrive as an entry level remote customer service representative?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What is an entry level remote customer service?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Innisfil, ON? The most popular types of Remote Customer Service jobs in Innisfil, ON are:
What are popular job titles related to Entry Level Remote Customer Service jobs in Innisfil, ON? For Entry Level Remote Customer Service jobs in Innisfil, ON, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service jobs in Innisfil, ON look for? The top searched job categories for Entry Level Remote Customer Service jobs in Innisfil, ON are:
What cities near Innisfil, ON are hiring for Entry Level Remote Customer Service jobs? Cities near Innisfil, ON with the most Entry Level Remote Customer Service job openings:
Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Innisfil, ON as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Tele-Interviewer - REMOTE (Full Time)

Dynacare

Brampton, ON • Remote

CA$20.25/hr

Full-time

Re-posted 17 days ago

Job description

Tele-Interviewer - Work from Home & Paid Training!
Where YOU work, makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It's an environment where you can grow your career in any direction you choose. We're evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, andthrive.
Are YOU our next Tele-Interviewer
The Tele-Interviewer will work within a call center environment, completing all the daily scheduled appointments lasting anywhere from 20-60 minutes at a time, and taking inbound calls from, or making outbound calls to, insurance applicants to complete or schedule a tele-interview. The interviewer will be responsible for the thorough and accurate collection and documentation of details about an applicants' lifestyle and medical history via telephone interview using various questionnaires. In this role the tele-interviewer is expected to collaborate with the team to ensure all scheduled appointments for the day are honored, and all inbound/ outbound calls are handled. A customer service focus and excellence is expected in all customer interactions
Status:Permanent, Full-time (37.5h)
Hours of Work:Tuesday to Friday 1PM to 9 PM or 2pm to 10pm EST and Saturday 9am to 5pm EST.
Employment Type:Full-Time (benefits eligible)
Location:Brampton, ON
Workstyle:100% remote
Internal Deadline Application Date: Sunday May 31, 2026, at 5 PM EST
Why Dynacare is an amazing place for YOU:
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
  • Complete professional, thorough, and precise telephone interviews with clients of insurance providers.
  • Continuous development of interviewing skills through cross training on different Insurance companies and their respective questionnaires and applying performance success feedback from quality audits.
  • Complete all scheduled appointments for the day within the allotted time, ensuring questionnaire is followed verbatim, and excellent customer service has been maintained throughout the interaction.
  • Ensure quality throughout the applicant interview with a focus on documenting applicant responses and transcribing the details of the call free of typos and spelling errors.
  • Submit completed questionnaires in a timely fashion upon completing the applicant call.
  • Work collaboratively with the team to meet quality assurance and productivity goals.
  • Conduct follow-up calls with clients as required.
  • Receive inbound applicant calls and conduct outbound calls to address applicant needs (inquiries, appointment scheduling ad hoc interviews).
  • Exercise call control and use of supportive, respectful communication techniques when receiving calls of a sensitive nature and in resolving concerns raised by the applicant.
  • Respond to any call outs for help via Teams channels.
What YOU bring to the role:
  • College diploma in a relevant field (e.g., Health Sciences) or post-secondary education
  • Minimum of 1 year of experience in customer service
  • Experience in high volume call centre environment where manual call transcription was required
  • Other languages an asset
  • Knowledge of medical terminology an asset
Technical Skills
  • Demonstrated proficiency with Word, Excel, Outlook and Teams at an intermediate level
  • Must enjoy learning continuously
  • Experience in a medical work environment an asset
Social Process Skills
  • High level of interpersonal skills required to succeed in a collaborative working environment
  • Ability to work in a fast-pace, sometimes stressful environment
  • Demonstrated ability to self-manage and prioritize in a result driven and time sensitive function
  • Solid ability to utilize dispute or conflict resolution techniques to achieve desired outcomes
  • Demonstrated Customer Centric approach and puts the customer first on all decisions, by using respect, patience, attentive listening and compassion
  • Demonstrated interest in medical field or health sciences
  • Proven problem-solving skills
Working Conditions
  • Remote position
  • 85% of the day will consist of phone work
Hourly rate : $20.25 per hour
At Dynacare we may leverage AI-powerage tools in our recruitment process . Ai will never reach out to our candidates directly.
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a "Top Employer" for many years and there is a reason why. We are a great place to work. At Dynacare, we're proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care - we would like to meet you. We hope you will join us in our journey to become Canada's health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.
In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes.
Employment Type: Permanent Full-Time (25 hours & over)

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