ZipRecruiter

Log In

3

Full Time Remote Customer Support Representative Jobs in Innisfil, ON

Globe Life

Be Seen First

Remote Customer Support and Sales Representative

Toronto, ON · Remote

$60K - $80K/yr

Prior experience in customer service and sales is ideal, but not required * Strong verbal and ... Ability to work independently in a remote environment * Basic computer literacy and a reliable ...

Generac

Customer Support Specialist

Toronto, ON · On-site +1

CA$23.07/hr

Fully remote full time positions * Individuals are assigned 5 shifts per week, with 2 consecutive ... You have a passion for customer support, love learning, and appreciate a good challenge! * Bonus:

Veem

Technical Support Specialist

Toronto, ON · Remote

Technical Support Representative Location: Fully Remote (Canada, EST time zone) Compensation ... We take a partner-first approach, working closely with customers to unlock revenue opportunities ...

Cayenta

(Remote) Support Analyst

Markham, ON · Remote

Customer issues can span application functionality, data, integrations, environments, databases ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

(Remote) Support Analyst

Toronto, ON · Remote

Customer issues can span application functionality, data, integrations, environments, databases ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Cayenta

(Remote) Support Analyst

Toronto, ON · Remote

Customer issues can span application functionality, data, integrations, environments, databases ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

(Remote) Support Analyst

Markham, ON · Remote

Customer issues can span application functionality, data, integrations, environments, databases ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Connection Inc.

Be Seen First

Media Buyer - AI Experience (Remote)

Toronto, ON · Remote

CA$50K - CA$60K/yr

Job Summary We're hiring a full-time, remote Media Buyer to plan, launch, and optimize paid ... The Loan Officer CRM. Providing database marketing and appointment setting services and digital ...

Globe Life Insurance

Be Seen First

Remote Client Sales Representative (Entry-Level)

Toronto, ON · Remote

CA$60K - CA$80K/yr

Remote Client Sales Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | ... Ongoing coaching and team support are also available as experience develops. The opportunity ...

Caseware

Product Support Analyst - Accounting

Toronto, ON · On-site +1

CA$50K - CA$60K/yr

You will take ownership of customer issues throughout their life cycle until a timely resolution is ... This is an Existing vacancy This is a full-time, permanent position. This role is remote and open ...

next page

Showing results 1-20

All JobsCustomer Support Representative JobsFull Time Remote Customer Support Representative JobsFull Time Remote Customer Support Representative Jobs in Innisfil, ON

Full Time Remote Customer Support Representative information

What is the difference between Full Time Remote Customer Support Representative vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Customer Support RepresentativeFull Time Remote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentHome office, customer interaction via phone, chat, emailHome office, technical issue resolution, often more specialized tools
Employer & Industry UsageCustomer service departments across various industriesIT, tech companies, software providers
Search & Comparison IntentUnderstanding roles, applying for customer support jobsTechnical troubleshooting, specialized support roles

While both roles are remote and involve assisting clients, the Customer Support Representative focuses on general customer inquiries and service, whereas the Technical Support Specialist handles technical issues requiring specific technical skills and certifications. Your choice depends on your technical expertise and career focus.

What are popular job titles related to Full Time Remote Customer Support Representative jobs in Innisfil, ON?

For Full Time Remote Customer Support Representative jobs in Innisfil, ON, the most frequently searched job titles are:

What job categories do people searching Full Time Remote Customer Support Representative jobs in Innisfil, ON look for?

The top searched job categories for Full Time Remote Customer Support Representative jobs in Innisfil, ON are:

What cities near Innisfil, ON are hiring for Full Time Remote Customer Support Representative jobs?

Cities near Innisfil, ON with the most Full Time Remote Customer Support Representative job openings:

Full Time Remote Customer Support Representative jobs near you
Infographic showing various Full Time Remote Customer Support Representative job openings in Innisfil, ON as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Support Representative

Lone Wolf Technologies

Toronto, ON • On-site, Remote

CA$55K - CA$60K/yr

Full-time

Re-posted 7 days ago

Job description

We're here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We've seen a lot of change over the past 30 years-but we've been here to support real estate from day one.
With the diverse landscape of the real estate industry, we want diverse talent! We want to celebrate each other's individuality and embrace our differences to enrich our commonalities and relationships throughout our organization, and we want you to be a part of that.
 
Provide technical support and troubleshooting to our Broker customers on Lone Wolf's Back Office product, working email cases with phone and chat support as secondary channels. Advise customers on product functionality, features, and other support-related inquiries, drawing on accounting knowledge where needed. Facilitate conflict resolution and/or escalation. Successful candidates should possess a passion for serving customers and be committed to providing an exceptional customer experience.
What You'll Do:
  • Support customers through email case work on Lone Wolf's Back Office product, with phone and chat as secondary support channels
  • Log details of all support sessions and customer challenges in the ticketing system
  • Monitor and manage your own case workload and backlog, prioritizing and triaging as needed
  • Work with peers to troubleshoot and resolve issues and share product knowledge
  • Rely on interpersonal skills and product knowledge to diagnose, test, and resolve customer software challenges
  • Efficiently answer customer questions while displaying excellent email and telephone etiquette
  • Work with broker accounts, applying knowledge of Lone Wolf Foundation to support account-level needs
  • Submit Jira tickets for identified bugs or issues and monitor their status through to resolution
  • Facilitate conflict resolution and escalate issues appropriately
  • Recognize opportunities for improving product and customer experience based on the feedback you receive
What You'll Bring:
  • Minimum 2-3 years of experience using or supporting Back Office is a plus
  • 2-3 years of experience in Customer Support preferred
  • Accounting knowledge is ideal
  • Experience with Salesforce, Zendesk, Intercom, or a similar ticketing system preferred
  • Knowledge of Remote Desktop is an asset
  • Chat support experience is a plus
  • Knowledge of Lone Wolf Foundation is a plus
  • Proficient with Microsoft Office Suite or related software
$55,000 - $60,000 a year
Disclaimer:  This Job Description indicates the general nature and level of work expected of the incumbent(s).  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent(s) may be asked to perform other duties in addition to those described above.
Lone Wolf Real Estate Technologies, Inc. is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.
apply for this job

Apply