ZipRecruiter

Log In

3

Entry Level Remote Customer Service Jobs in Boston, MA

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexera

Entry Level Remote Insurance Sales

Boston, MA · Remote

$1.5K - $3.2K/wk

About this role We're hiring entry-level Financial Sales Consultants for our remote team. You'll ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Insurance Sales

Boston, MA · Remote

$1.5K - $3.2K/wk

About this role We're hiring entry-level Financial Sales Consultants for our remote team. You'll ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsEntry Level Remote Customer Service JobsEntry Level Remote Customer Service Jobs in Boston, MA

Entry Level Remote Customer Service information

See Boston, MA salary details

$10

$20

$29

How much do entry level remote customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level remote customer service in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What is an entry level remote customer service?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are the key skills and qualifications needed to thrive as an entry level remote customer service representative?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Boston, MA?

The most popular types of Remote Customer Service jobs in Boston, MA are:

What are popular job titles related to Entry Level Remote Customer Service jobs in Boston, MA?

For Entry Level Remote Customer Service jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Service jobs in Boston, MA look for?

The top searched job categories for Entry Level Remote Customer Service jobs in Boston, MA are:

What cities near Boston, MA are hiring for Entry Level Remote Customer Service jobs?

Cities near Boston, MA with the most Entry Level Remote Customer Service job openings:

Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,476 per year, or $20.4 per hour.

Online Hotel and Resort Reservationist | Entry Level - Remote

Destination Careers

Boston, MA • Remote

$30K - $60K/yr

Full-time

Re-posted 29 days ago

Job description

Job Title:
Online Hotel and Resort Reservationist | Entry Level - Remote
About Destination Knot:
Destination Knot is a modern travel planning company dedicated to creating stress-free and memorable getaways. We specialize in curating hotel and resort stays that match our clients' preferences, budget, and lifestyle. From romantic retreats to family vacations, our goal is to ensure every trip starts with the perfect stay.
Position Overview:
We're looking for a highly motivated and customer-focused Online Hotel and Resort Reservationist to join our team. This entry-level position is ideal for individuals who are passionate about travel and eager to learn the ins and outs of hotel and resort booking. As a remote team member, you'll assist clients with hotel research, reservations, and travel support-no previous industry experience required.
Key Responsibilities:
Assist clients with booking hotels and resorts for personal and group travel
Research and recommend accommodations based on client preferences
Confirm reservations and provide clients with necessary booking details and documentation
Handle questions, special requests, and reservation changes in a professional manner
Learn to navigate booking platforms and supplier tools efficiently
Provide outstanding customer service via phone, email, and messaging platforms
Stay informed about destination trends, hotel features, and current travel promotions
Qualifications:
No prior travel industry experience required-training provided
Strong communication and customer service skills
Basic computer proficiency and willingness to learn booking systems
High attention to detail and ability to stay organized
Positive attitude, professionalism, and reliability
Must be 18 years or older with access to a computer and stable internet connection
Passion for travel and helping others
What We Offer:
Flexible, remote work opportunity
Travel industry training and onboarding support
Access to exclusive travel perks and hotel discounts
Opportunities for growth and advancement
Supportive team culture and ongoing mentorship
Work Environment:
This is a remote position with flexible scheduling options. You'll work independently while being part of a collaborative and enthusiastic team that values learning and service.
$30,000 - $60,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply