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Entry Level Remote Customer Service Jobs in Augusta, GA

REXEL

Quotations Specialist - Remote

Augusta, GA · On-site +1

We are looking for a Quotations Specialist to join our REXEL USA team REMOTE! Summary: Employee ... Qualifications What You'll Need * 2+ years of customer service, project management, or related ...

EnthuZiastic

Growth Hacker - Remote

Augusta, GA · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Create and implement strategies to encourage users to refer others to the product or service ...

The Menk Agency

Life Insurance Agent

Augusta, GA · On-site +1

$70K - $120K/yr

Description The Menk Agency is looking for a passionate Entry-Level and Advanced Life Insurance ... Provide exceptional customer service and support throughout the insurance process * Stay updated on ...

Huntington

Mortgage Loan Officer-Retail

Augusta, GA · On-site +1

The Mortgage Loan Officer - Retail position provides Simply the Best customer service to each ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Mortgage Loan Officer-Retail

Augusta, GA · On-site +1

The Mortgage Loan Officer - Retail position provides Simply the Best customer service to each ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Mortgage Loan Officer-Retail

Augusta, GA · On-site +1

The Mortgage Loan Officer - Retail position provides Simply the Best customer service to each ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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All JobsCustomer Service JobsEntry Level Remote Customer Service JobsEntry Level Remote Customer Service Jobs in Augusta, GA

Entry Level Remote Customer Service information

See Augusta, GA salary details

$9

$17

$25

How much do entry level remote customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level remote customer service in Augusta, GA is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level remote customer service representative?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What is an entry level remote customer service?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Augusta, GA? The most popular types of Remote Customer Service jobs in Augusta, GA are:
What are popular job titles related to Entry Level Remote Customer Service jobs in Augusta, GA? For Entry Level Remote Customer Service jobs in Augusta, GA, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service jobs in Augusta, GA look for? The top searched job categories for Entry Level Remote Customer Service jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Entry Level Remote Customer Service jobs? Cities near Augusta, GA with the most Entry Level Remote Customer Service job openings:
Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Augusta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,752 per year, or $17.7 per hour.

Quotations Specialist - Remote

REXEL

Augusta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 hours ago

Rexel rating

7.3

Company rating: 7.3 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

192nd of 415 rated retail wholesalers

Job description

Company Description
Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Job Description
We are looking for a Quotations Specialist to join our REXEL USA team REMOTE!
Summary:
Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Quotations Specialist is responsible for establishing relationships with customers and vendors to secure pricing positions for bids. Responsible for reviewing bid packages, formulating project quotations, and providing product knowledge.
What You'll Do:
  • Quote low to moderate profile/complex projects
  • Review bid package and all the requirements surrounding the package including technical requirements, approved manufacturers list, commercial requirements, and documentation requirements
  • Work closely with Outside Sales or the branch(es) to discuss the strategy and approach for each proposal request
  • Format customer request into a standardized spreadsheet for bid review
  • Break down bid package and issue Request for Quotation (RFQ) to vendors for project quotation levels while communicating deadline, project information, and any additional pertinent information available
  • Receive pricing and put a bid tabulation together for review
  • Prepare and submit final proposal with all required documentation
  • May negotiate pricing with supplier and offer substitute products where appropriate
  • Participate in product meetings, seminars, and training schools to enhance and maintain personal product knowledge
  • Meet with the team to discuss vendor strategy and margin levels
  • Establish and maintain relationships with customers and suppliers
  • In addition to processing bids, increase business by utilizing company digital tools to sell, promote, or demonstrate product knowledge to new and existing customers
  • Perform other duties as assigned

Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
  • 2+ years of customer service, project management, or related experience preferred
  • Experience with electrical distribution, lighting, and controls, or adjacent industry preferred
  • High School or GED - Required

Knowledge, Skills & Abilities
  • Ability to prioritize and manage multiple tasks and deadlines
  • Strong organizational skills
  • Product and application knowledge being developed
  • Customer oriented and motivated with excellent communication, interpersonal skills, customer service, time management, and problem-solving skills
  • Knowledge of computer skills, specifically with Excel/Outlook/Word, PDF editor (Blue Beam or Adobe) and appropriate quoting tools
  • Ability to establish good relationships and credibility with all project stakeholders
  • Ability to collaborate with sales team, customers, and vendors
  • Must possess an entrepreneurial spirit and be self-motivated and enthusiastic about business
  • Desire and aptitude to learn quickly with a growth mindset/self-improvement and continuous learning

Additional Information
Physical Demands:
  • Sit: Must be able to remain in a stationary position - Constantly - at least 51%
  • Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
  • Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
  • Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
  • Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
  • Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%

Weight and Force Demands:
  • Up to 10 pounds - Occasionally - up to 20%

Working Environment:
  • Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
  • Travels to offsite locations - Occasionally - up to 20%

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Our Benefits Include:
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • 401K with Employer Match
  • Paid vacation and sick time
  • Paid company holidays plus flexible personal days per year
  • Tuition Reimbursement
  • Health & Wellness Programs
  • Flexible Spending Accounts
  • HSA Accounts
  • Commuter Transit Benefits
  • Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
  • Employee Discount Programs
  • Professional Training & Development Programs
  • Career Advancement Opportunities - We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

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