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Entry Level Remote Customer Service Rep Jobs in Springfield, MA

Fisher Agencies

Entry-Level Management

Hartford, CT · Remote

$40K - $52K/yr

Experience in customer service, sales, or team leadership is a plus * No degree or experience ... Flexible, remote work setup * 100% commission-based compensation with no cap on earnings

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Entry Level Remote Customer Service Rep information

See Springfield, MA salary details

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How much do entry level remote customer service rep jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for entry level remote customer service rep in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Customer Service Rep vs Customer Support Specialist?

AspectEntry Level Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional product knowledge
Work EnvironmentRemote, home-basedRemote or in-office, depending on company
Industry UsageCommon in retail, telecom, e-commerceUsed across tech, SaaS, and service industries
Search IntentJob seekers looking for entry-level remote customer support rolesCandidates seeking specialized customer support roles with more product knowledge

The Entry Level Remote Customer Service Rep typically handles basic customer inquiries and issues remotely, requiring minimal experience. Customer Support Specialists often have more in-depth product knowledge and handle more complex issues. Both roles are remote-friendly and widely used across industries, but the Customer Support Specialist may require additional training or experience.

What are the most commonly searched types of Remote Customer Service Rep jobs in Springfield, MA?

The most popular types of Remote Customer Service Rep jobs in Springfield, MA are:

What are popular job titles related to Entry Level Remote Customer Service Rep jobs in Springfield, MA?

For Entry Level Remote Customer Service Rep jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Service Rep jobs in Springfield, MA look for?

The top searched job categories for Entry Level Remote Customer Service Rep jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Entry Level Remote Customer Service Rep jobs?

Cities near Springfield, MA with the most Entry Level Remote Customer Service Rep job openings:

Entry Level Remote Customer Service Rep jobs near you
Infographic showing various Entry Level Remote Customer Service Rep job openings in Springfield, MA as of September 2026, with employment types broken down into 77% Full Time, 6% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.

Customer Service Sales Representative

Hartford, CT • Remote

Zuzick & Associates
Insurance Services • 11 - 50 employees
Learn more about Zuzick & Associatesexternal

Full-time

Re-posted 23 days ago

Job description

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income.

Daily responsibilities include:

  • Inbound and outbound calling to schedule new appointments
  • Client policy reviews and new enrollments
  • Servicing requested benefits for clients
  • Organizing and managing daily workflow and processes

Required Skills:

  • Excellent communication and customer service skills
  • Strong organization and attention to details
  • Customer oriented/people person
  • Ability to work independently with the support of management

Benefits Include:

  • Full training provided
  • 100% Virtual Work from Home
  • Career growth and advancement opportunities
  • Weekly pay, compounding bonuses, and residual income
  • Union benefits with the OPEIU, Local 277
  • First year agent average 65k
  • First year manager average 90-120k

Apply