ZipRecruiter

Log In

3

Entry Level Remote Customer Experience Analyst Jobs

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · Remote

Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...

Nuvemshop

Customer Experience Analyst

Customer Experience Team Position You will be part of our team responsible for customer ... We are #remotefirst -- which means we prioritize remote work within the country of hiring, whenever ...

AO Globe Life

Remote Sales Associate (Entry-Level)

$37K - $51K/yr

No previous sales experience is required. 💰 Compensation • Weekly commission-based pay • ... Remote Customer Service • Commission-Based Sales • Full-Time Remote • Part-Time Remote • ...

Refacture

Customer Experience Analyst I

Customer Experience Analyst The Customer Experience Analyst is exposed to various aspects of U.S ... This is a remote commuter position, and you will have the ability to work remote while also being ...

Refacture

Customer Experience Analyst II

Customer Experience Analyst The Customer Experience Analyst is exposed to various aspects of U.S ... This is a remote commuter position, and you will have the ability to work remote while also being ...

AO Globe Life

Remote Sales Associate (Entry-Level)

$37K - $51K/yr

Remote Sales Associate (Entry-Level) 💻 Work From Home | 💰 Weekly Commission-Based Pay ... Experience Needed • Career Growth Opportunities • Commission-Based Sales • Remote Customer ...

next page

Showing results 1-20

All JobsCustomer Experience Analyst JobsEntry Level Remote Customer Experience Analyst Jobs

Entry Level Remote Customer Experience Analyst information

See salary details

$18

$40

$67

How much do entry level remote customer experience analyst jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for entry level remote customer experience analyst in the United States is $40.51, according to ZipRecruiter salary data. Most workers in this role earn between $32.45 and $45.91 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Remote Customer Experience Analyst jobs? The most popular types of Remote Customer Experience Analyst jobs are:
Entry Level Remote Customer Experience Analyst jobs near you
Customer Experience Analyst - REMOTE

Customer Experience Analyst - REMOTE

PTP

Austin, TX • On-site, Remote

Full-time

Re-posted 28 days ago

Job description

Job Description
About Us:
  • Customer Experience Analyst - REMOTE

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with fluent French or German language skills to optimize our clients' traditional and generative IVR operations through in-depth data analysis. Using analytic discovery and evaluation, our Customer Experience Analysts champion the customer experience and provide clients with recommendations to reduce customer effort, offer effective self-solve options, streamline processes and reduce agent handling time. We are looking for a bright, enthusiastic, and motivated professional ready to collaborate with our team.
Key Responsibilities
Call Testing and Assurance: Evaluate the readiness of traditional IVR and generative AI agent systems by initiating simulated test calls and providing actionable feedback.
Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI comprehension, optimize self-service flows, and assess agent handling.
Analysis and Data Optimization: Analyze large datasets and conversational call flows to uncover trends, identify pain points and drive overall customer experience enhancements.
Reporting and Presentations: Translate data into clear, actionable insights and deliver compelling, data-driven presentations to stakeholders and executive teams.
Platform Management: Configure and maintain a 3rd party analytics tool to extract insights, monitor daily KPI dashboards, and proactively alert clients to unexpected metric fluctuations.
Cross-Functional Collaboration: Partner with Project Managers, Team Leads, and Professional Services to strategize and solve complex customer journey issues.
Requirements
  • Written and spoken fluency in French or German
  • Strong analytical and problem-solving abilities
  • Expertise in summarizing, analyzing and pulling trends from complex datasets in Microsoft Excel, Google Sheets, Numbers or similar software
  • Familiarity with basic Excel formulas and the use of pivot tables
  • Excellent verbal and written communication skills
  • Proficiency with building presentations in PowerPoint or Keynote
  • Experience with delivering strong, focused presentations via phone, video or in person
  • Strong attention to detail
  • Ability to thrive and collaborate effectively in a fast-paced, remote team environment

Desired Experience
  • Working in or collaborating with a contact center environment
  • Understanding of user interface or conversational design concepts
  • Familiarity with conversational AI, particularly in evaluating or optimizing chatbots and virtual assistants
PTP logo

About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004

View All PTP Jobs

Apply