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Entry Level Remote Chat Support Jobs in Gaithersburg, MD

ForgeFit

Remote Customer Service Specialist

Washington, DC · On-site +1

$19.25 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

AMT Engineering

Entry Level Civil Engineer

Rockville, MD · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In addition to supporting projects in the assigned office, the candidate may be involved with other ... Remote) schedule Responsibilities * Design of site and infrastructure improvements including ...

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Showing results 21-40

All JobsChat Support JobsEntry Level Remote Chat Support JobsEntry Level Remote Chat Support Jobs in Gaithersburg, MD

Entry Level Remote Chat Support information

See Gaithersburg, MD salary details

$17

$28

$45

How much do entry level remote chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level remote chat support in Gaithersburg, MD is $28.79, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $32.21 per hour, depending on experience, location, and employer.

What is an entry level remote chat support?

An Entry Level Remote Chat Support job involves assisting customers or clients through online chat platforms, typically from a home or remote location. Employees in this role answer questions, resolve issues, and provide information about products or services using written communication. Since this is an entry-level position, it generally requires basic computer skills, strong communication abilities, and little to no prior experience. Many companies offer training to help new hires learn the necessary tools and protocols. This role is ideal for those seeking flexible work-from-home opportunities or looking to start a career in customer service.

What are the key skills and qualifications needed to thrive as an entry level remote chat support?

To thrive as an Entry Level Remote Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer support platforms such as Zendesk, LiveChat, or Intercom is often required, along with the ability to quickly learn new digital tools. Patience, problem-solving, and the ability to remain courteous under pressure are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration within support teams.

What are some common challenges faced by entry level remote chat support, and how can they be managed?

Entry level remote chat support agents often encounter challenges such as managing multiple chats simultaneously, maintaining a friendly and professional tone in written communication, and troubleshooting customer issues without face-to-face interaction. To manage these challenges, it's important to develop strong multitasking skills, familiarize yourself with company resources and knowledge bases, and practice clear, concise written communication. Many companies provide training and regular feedback to help new agents build confidence and improve performance over time.

What is the difference between Entry Level Remote Chat Support vs Entry Level Remote Customer Service Representative?

AspectEntry Level Remote Chat SupportEntry Level Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home, via chat platformsOnline, from home, via phone and chat
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Common Search IntentRemote chat support jobs, online customer supportRemote customer service jobs, online support roles

Entry Level Remote Chat Support focuses on assisting customers through live chat platforms, often requiring quick typing skills and basic technical knowledge. Entry Level Remote Customer Service Representative may handle both chat and phone support, emphasizing communication skills. Both roles are remote, entry-level, and industry-specific, but chat support is more specialized in online messaging, while customer service reps may work across multiple channels.

What are the most commonly searched types of Remote Chat Support jobs in Gaithersburg, MD?

The most popular types of Remote Chat Support jobs in Gaithersburg, MD are:

What are popular job titles related to Entry Level Remote Chat Support jobs in Gaithersburg, MD?

For Entry Level Remote Chat Support jobs in Gaithersburg, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Chat Support jobs in Gaithersburg, MD look for?

The top searched job categories for Entry Level Remote Chat Support jobs in Gaithersburg, MD are:

What cities near Gaithersburg, MD are hiring for Entry Level Remote Chat Support jobs?

Cities near Gaithersburg, MD with the most Entry Level Remote Chat Support job openings:

Entry Level Remote Chat Support jobs near you
Infographic showing various Entry Level Remote Chat Support job openings in Gaithersburg, MD as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $59,876 per year, or $28.8 per hour.

Software Engineer (Entry-Level / Developmental)

Staffed4U

Chantilly, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Software Engineer (Entry-Level / Developmental)
Location: Chantilly, Virginia
Security Clearance: Active TS/SCI with polygraph
Job Type: Full-Time

Position Overview

The selected candidate will support the design, development, integration, testing, and maintenance of software systems and applications in a secure enterprise environment. This entry-level position is intended for candidates looking for opportunities to contribute to mission-critical systems while developing technical and analytical skills.

Minimum Qualifications
  • Bachelor’s degree and no experience required; OR
  • Associate degree and approximately 1–2 years of relevant experience; OR
  • Three years of related professional experience in lieu of a degree
  • Active Top Secret security clearance with polygraph
Duties and Responsibilities
  • Analyze user requirements and system interfaces to support software and hardware performance improvements
  • Assist in developing system requirements, technical specifications, and implementation plans
  • Support the evaluation and integration of software and hardware solutions
  • Modify and maintain existing software applications to improve functionality and correct defects
  • Coordinate with technical personnel to ensure software solutions meet operational and performance requirements
  • Participate in estimating software development schedules and resource requirements
  • Assist with installation, testing, and maintenance of software systems and applications
  • Support the design and development of applications in cloud-based environments
  • Evaluate system performance and recommend improvements to software functionality and reliability
  • Contribute to system modernization and migration of legacy applications to updated environments
  • Prepare technical documentation and participate in testing activities
Required Knowledge, Skills, and Abilities
  • Knowledge of software development principles and programming techniques
  • Familiarity with systems analysis and software testing methodologies
  • Ability to analyze technical requirements and recommend solutions
  • Understanding of web application development technologies and frameworks
  • Ability to work collaboratively in a team-oriented environment
  • Strong written and verbal communication skills
Preferred Technical Experience

Experience or familiarity with one or more of the following technologies or tools is desirable:

  • Programming and scripting languages (HTML, JavaScript)
  • Application frameworks and development platforms (Apache Struts, Ruby on Rails)
  • Software testing and defect tracking tools (Loadrunner)
  • Source code editors and version control practices
  • Enterprise servers and application hosting environments
  • Cloud computing concepts and application deployment
About the Organization

A dynamic, quality-focused small business providing innovative and mission-oriented solutions to government and commercial customers. The organization supports defense, intelligence, civilian, and commercial sectors through a team of experienced professionals and subject matter experts.

Benefits Summary

Our client offers a comprehensive benefits package to support employee well-being, financial security, professional growth, and work-life balance. Benefits may include:

  • Flexible Time Off
    Employees are encouraged to manage their time responsibly while meeting work requirements and maintaining productivity.
  • Hybrid Work Environment
    Flexible work arrangements may include a combination of remote and onsite work opportunities based on operational needs.
  • Retirement Savings Plan
    Retirement benefits may include participation in a 401(k) savings program with employer contributions.
  • Paid Parental Leave
    Paid leave is available to support employees welcoming a new child through birth, adoption, or foster placement.
  • Comprehensive Health Coverage
    Medical, dental, vision, and other healthcare benefit options are available to support individual and family healthcare needs.
  • Professional Development and Continuing Education
    Opportunities for continued learning, certifications, and job-related training are available to support career growth and advancement.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.