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Entry Level Remote Chat Support Jobs in Chicago, IL

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Entry Level Insurance Sales Representative (100% Remote) 100% Remote | United States & Canada ... At AO Globe Life, you'll receive ongoing training, support from experienced leaders, and ...

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Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Showing results 21-40

Entry Level Remote Chat Support information

See Chicago, IL salary details

$16

$27

$43

How much do entry level remote chat support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level remote chat support in Chicago, IL is $27.45, according to ZipRecruiter salary data. Most workers in this role earn between $22.02 and $30.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level remote chat support?

To thrive as an Entry Level Remote Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer support platforms such as Zendesk, LiveChat, or Intercom is often required, along with the ability to quickly learn new digital tools. Patience, problem-solving, and the ability to remain courteous under pressure are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration within support teams.

What are some common challenges faced by entry level remote chat support, and how can they be managed?

Entry level remote chat support agents often encounter challenges such as managing multiple chats simultaneously, maintaining a friendly and professional tone in written communication, and troubleshooting customer issues without face-to-face interaction. To manage these challenges, it's important to develop strong multitasking skills, familiarize yourself with company resources and knowledge bases, and practice clear, concise written communication. Many companies provide training and regular feedback to help new agents build confidence and improve performance over time.

What is the difference between Entry Level Remote Chat Support vs Entry Level Remote Customer Service Representative?

AspectEntry Level Remote Chat SupportEntry Level Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home, via chat platformsOnline, from home, via phone and chat
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Common Search IntentRemote chat support jobs, online customer supportRemote customer service jobs, online support roles

Entry Level Remote Chat Support focuses on assisting customers through live chat platforms, often requiring quick typing skills and basic technical knowledge. Entry Level Remote Customer Service Representative may handle both chat and phone support, emphasizing communication skills. Both roles are remote, entry-level, and industry-specific, but chat support is more specialized in online messaging, while customer service reps may work across multiple channels.

What is an entry level remote chat support?

An Entry Level Remote Chat Support job involves assisting customers or clients through online chat platforms, typically from a home or remote location. Employees in this role answer questions, resolve issues, and provide information about products or services using written communication. Since this is an entry-level position, it generally requires basic computer skills, strong communication abilities, and little to no prior experience. Many companies offer training to help new hires learn the necessary tools and protocols. This role is ideal for those seeking flexible work-from-home opportunities or looking to start a career in customer service.
What are the most commonly searched types of Remote Chat Support jobs in Chicago, IL? The most popular types of Remote Chat Support jobs in Chicago, IL are:
What are popular job titles related to Entry Level Remote Chat Support jobs in Chicago, IL? For Entry Level Remote Chat Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Chat Support jobs in Chicago, IL look for? The top searched job categories for Entry Level Remote Chat Support jobs in Chicago, IL are:
Infographic showing various Entry Level Remote Chat Support job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,088 per year, or $27.4 per hour.

Entry Level Insurance Sales Representative (100% Remote)

Globe Life Insurance

Joliet, IL • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

163rd of 303 rated insurance


Job description

Entry Level Insurance Sales Representative (100% Remote)

100% Remote | United States & Canada | Full-Time | Training Provided | No Cold Calling

Build a Career With Purpose, No Matter Where You're Starting

Your next opportunity doesn't have to look like your last one.

Whether you're a recent graduate searching for your first career, a veteran transitioning into civilian life, an experienced professional looking for a fresh start, someone exploring the financial services industry, or a licensed insurance agent ready for a supportive team, AO Globe Life welcomes individuals from all backgrounds.

We're looking for people who are motivated to learn, enjoy helping others, and want to build a career with long-term growth potential. Previous insurance experience isn't required, we provide the training and mentorship to help you develop the knowledge and confidence to succeed.

What You'll Do

As an Entry Level Insurance Sales Representative, you'll connect with individuals through scheduled virtual appointments to discuss insurance benefits they've requested information about. Your role is to educate clients, answer questions, recommend suitable coverage options, and guide them through the enrollment process when appropriate.

Every conversation is an opportunity to make insurance easier to understand while providing excellent customer service.

Responsibilities

  • Meet with clients through scheduled virtual appointments
  • Explain insurance products and benefit options in a clear, professional manner
  • Understand each client's needs and provide appropriate solutions
  • Assist eligible clients with the enrollment process
  • Maintain accurate records and follow up when needed
  • Participate in ongoing training, coaching, and professional development

What We Offer

  • 100% Remote Position (United States & Canada)
  • Qualified leads provided by the company
  • No cold calling
  • Comprehensive training and mentorship
  • Weekly commission-based compensation
  • Uncapped earning potential based on performance
  • Flexible work schedule
  • Opportunities for career growth and leadership development
  • Supportive and collaborative team environment

Who We're Looking For

We encourage applicants from a variety of backgrounds, including:

  • Recent graduates
  • Career changers
  • Military veterans
  • Professionals interested in the financial services industry
  • Licensed insurance agents seeking a new opportunity
  • Individuals with customer service, hospitality, retail, sales, or other people-focused experience

Successful candidates are:

  • Strong communicators
  • Willing to learn and accept coaching
  • Self-motivated and dependable
  • Comfortable working independently in a remote environment
  • Organized with good time management skills

Why Join AO Globe Life?

A meaningful career is about more than finding a job, it's about finding a place where your work matters and your growth is encouraged.

At AO Globe Life, you'll receive ongoing training, support from experienced leaders, and opportunities to continue developing your skills throughout your career. Whether you're building a new career from the ground up or bringing experience from another industry, you'll have the resources needed to grow professionally while helping individuals and families better understand their insurance options.

Apply Today

If you're looking for a remote opportunity where you can develop new skills, help clients make informed decisions, and build a career with growth potential, we'd love to hear from you.

Qualified applicants selected to move forward in the hiring process will be contacted by a member of our recruiting team. Please monitor your email, voicemail, and spam folder for updates.


What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US