The position is responsible for partnering closely via verbal or written communications with members who reach our contact center. The role provides valuable support, education, and direction on
The position is responsible for partnering closely via verbal or written communications with members who reach our contact center. The role provides valuable support, education, and direction on
Customer Support Agent (Phone, chat, email)
Chicago, IL · Remote
$18/hr
Job Position: Customer Support Agent (Phone, chat, email) Location: 100% Remote Pay Rate: $18.00/hr Schedule: Fulltime Title: Customer Support Agent (Phone, chat, email) * Time will primarily be
Quick apply
Customer Support Agent (Phone, chat, email)
Chicago, IL · Remote
$18/hr
Job Position: Customer Support Agent (Phone, chat, email) Location: 100% Remote Pay Rate: $18.00/hr Schedule: Fulltime Title: Customer Support Agent (Phone, chat, email) * Time will primarily be
Client Support Specialist (Remote)
Chicago, IL · Remote
$18.50 - $25/hr
Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support,
Client Support Specialist (Remote)
Chicago, IL · Remote
$18.50 - $25/hr
Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support,
Service Desk Analyst (Remote - U.S.) Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst! We offer a comprehensive training program to every incoming
Quick apply
Service Desk Analyst (Remote - U.S.) Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst! We offer a comprehensive training program to every incoming
Customer Support Specialist
Chicago, IL · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include: * Responding to customer inquiries via
Customer Support Specialist
Chicago, IL · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include: * Responding to customer inquiries via
Customer Support Specialist
Chicago, IL · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include: * Responding to customer inquiries via
Quick apply
Customer Support Specialist
Chicago, IL · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include: * Responding to customer inquiries via
Remote Live Chat Agent
Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism
Quick apply
Remote Live Chat Agent
Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism
Administrative Support Assistant (Office Automation)
North Chicago, IL · On-site +1
$45K - $73K/yr
Summary About the Position: The U.S. Military Entrance Processing Command, headquartered in North Chicago, IL, is a jointly staffed command, staffed by representatives of all branches of the Armed
Administrative Support Assistant (Office Automation)
North Chicago, IL · On-site +1
$45K - $73K/yr
Summary About the Position: The U.S. Military Entrance Processing Command, headquartered in North Chicago, IL, is a jointly staffed command, staffed by representatives of all branches of the Armed
Remote Licensed Clinical Mental Health Counselor
Naperville, IL · Remote
$90K - $100K/yr
Position Overview Chat and Change Mental Health is seeking a dedicated and compassionate Licensed Clinical Professional Counselor (LCPC) to join our dynamic team. This full-time remote position
Remote Licensed Clinical Mental Health Counselor
Naperville, IL · Remote
$90K - $100K/yr
Position Overview Chat and Change Mental Health is seeking a dedicated and compassionate Licensed Clinical Professional Counselor (LCPC) to join our dynamic team. This full-time remote position
Remote Licensed Clinical Mental Health Counselor
Naperville, IL · Remote
$90K - $100K/yr
Position Overview Chat and Change Mental Health is seeking a dedicated and compassionate Licensed Clinical Professional Counselor (LCPC) to join our dynamic team. This full-time remote position
Remote Licensed Clinical Mental Health Counselor
Naperville, IL · Remote
$90K - $100K/yr
Position Overview Chat and Change Mental Health is seeking a dedicated and compassionate Licensed Clinical Professional Counselor (LCPC) to join our dynamic team. This full-time remote position
Remote Licensed Clinical Professional Counselor - Full-Time Opportunity
Chicago, IL · Remote
$60K - $82K/yr
Position Overview Chat and Change Mental Health is seeking a dedicated Licensed Clinical Professional Counselor (LCPC) to join our team on a full-time basis. This is a fully remote position ideal for
New
Remote Licensed Clinical Professional Counselor - Full-Time Opportunity
Chicago, IL · Remote
$60K - $82K/yr
Position Overview Chat and Change Mental Health is seeking a dedicated Licensed Clinical Professional Counselor (LCPC) to join our team on a full-time basis. This is a fully remote position ideal for
New
Remote Licensed Clinical Professional Counselor - Full-Time Opportunity
Chicago, IL · Remote
$60K - $82K/yr
Position Overview Chat and Change Mental Health is seeking a dedicated Licensed Clinical Professional Counselor (LCPC) to join our team on a full-time basis. This is a fully remote position ideal for
New
Remote Licensed Clinical Professional Counselor - Full-Time Opportunity
Chicago, IL · Remote
$60K - $82K/yr
Position Overview Chat and Change Mental Health is seeking a dedicated Licensed Clinical Professional Counselor (LCPC) to join our team on a full-time basis. This is a fully remote position ideal for
New
The Role We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk -- you understand
Quick apply
The Role We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk -- you understand
Associate Customer Support Technician - Accounting
Chicago, IL · Remote
$42K - $52K/yr
Team: Customer Support Salary Range: $42,000 - $52,000 USD Location: Remote within the United States Opportunity for Impact Applied is where insurance technology gets reinvented, and we build it
Associate Customer Support Technician - Accounting
Chicago, IL · Remote
$42K - $52K/yr
Team: Customer Support Salary Range: $42,000 - $52,000 USD Location: Remote within the United States Opportunity for Impact Applied is where insurance technology gets reinvented, and we build it
Associate Customer Support Technician - Accounting
Chicago, IL · Remote
$18 - $24.75/hr
Team: Customer SupportSalary Range: $42,000 - $52,000 USDLocation: Remote within the United States Opportunity for Impact Applied is where insurance technology gets reinvented, and we build it fast.
Associate Customer Support Technician - Accounting
Chicago, IL · Remote
$18 - $24.75/hr
Team: Customer SupportSalary Range: $42,000 - $52,000 USDLocation: Remote within the United States Opportunity for Impact Applied is where insurance technology gets reinvented, and we build it fast.
Associate Customer Support Technician - Accounting
Chicago, IL · Remote
$18 - $24.75/hr
Team: Customer SupportSalary Range: $42,000 - $52,000 USDLocation: Remote within the United States Opportunity for Impact Applied is where insurance technology gets reinvented, and we build it fast.
Associate Customer Support Technician - Accounting
Chicago, IL · Remote
$18 - $24.75/hr
Team: Customer SupportSalary Range: $42,000 - $52,000 USDLocation: Remote within the United States Opportunity for Impact Applied is where insurance technology gets reinvented, and we build it fast.
LOGS Legal Group LLP has an exciting remote opportunity for a Legal Assistant to join the Office of General Counsel (OGC) team! POSITION DETAIL: * Job title: Legal Assistant - Office of Geneal
LOGS Legal Group LLP has an exciting remote opportunity for a Legal Assistant to join the Office of General Counsel (OGC) team! POSITION DETAIL: * Job title: Legal Assistant - Office of Geneal
Remote Chat Support Assistant information
See Chicago, IL salary details
$12.13 - $13.48
1% of jobs
$13.48 - $14.84
4% of jobs
$15.89 is the 25th percentile. Wages below this are outliers.
$14.84 - $16.19
25% of jobs
$16.19 - $17.54
14% of jobs
The median wage is $18.06 / hr.
$17.54 - $18.89
14% of jobs
$18.89 - $20.24
10% of jobs
$20.91 is the 75th percentile. Wages above this are outliers.
$20.24 - $21.59
13% of jobs
$21.59 - $22.94
4% of jobs
$22.94 - $24.29
8% of jobs
$24.29 - $25.64
3% of jobs
$25.64 - $26.99
3% of jobs
$12
$19
$26
How much do remote chat support assistant jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for remote chat support assistant in Chicago, IL is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.06 per hour, depending on experience, location, and employer.
What is a remote chat support assistant?
Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.
How does a remote chat support assistant typically collaborate with other team members while working remotely?
As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.
What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?
To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.
What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?
| Aspect | Remote Chat Support Assistant | Remote Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, communication skills | Similar credentials, often with additional customer service training |
| Work Environment | Online, from home or remote locations | Online or call center, remote or on-site |
| Industry Usage | Customer support via live chat platforms | Customer support via phone, email, or chat |
| Search & Comparison Intent | Focus on chat-based roles, remote support jobs | Broader customer service roles, including phone support |
The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.
What are the most commonly searched types of Remote Chat Support jobs in Chicago, IL?
The most popular types of Remote Chat Support jobs in Chicago, IL are:
What are popular job titles related to Remote Chat Support Assistant jobs in Chicago, IL?
For Remote Chat Support Assistant jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Assistant jobs in Chicago, IL look for?
The top searched job categories for Remote Chat Support Assistant jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Chat Support Assistant jobs?
Cities near Chicago, IL with the most Remote Chat Support Assistant job openings:
