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Remote Chat Support Assistant Jobs in Chicago, IL

YO AI Labs

Personal Assistant - Remote

Chicago, IL · Remote

$25 - $40/hr

Remote Job Type: Contractor Pay: $20-$34/hour Job Overview We are looking for an experienced Personal Assistant to provide administrative and organizational support while managing schedules ...

Globe Life

Be Seen First

Remote Client Support and Sales Representative

Aurora, IL · Remote

$60K - $80K/yr

Ensure ongoing client engagement through consistent and organized communications. * Assist in ... You'll join a remote-first team that genuinely supports you, and you'll see the impact of your work ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsChat Support JobsRemote Chat Support Assistant JobsRemote Chat Support Assistant Jobs in Chicago, IL

Remote Chat Support Assistant information

See Chicago, IL salary details

$12

$19

$26

How much do remote chat support assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote chat support assistant in Chicago, IL is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.06 per hour, depending on experience, location, and employer.

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are the most commonly searched types of Remote Chat Support jobs in Chicago, IL?

The most popular types of Remote Chat Support jobs in Chicago, IL are:

What are popular job titles related to Remote Chat Support Assistant jobs in Chicago, IL?

For Remote Chat Support Assistant jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Assistant jobs in Chicago, IL look for?

The top searched job categories for Remote Chat Support Assistant jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Chat Support Assistant jobs?

Cities near Chicago, IL with the most Remote Chat Support Assistant job openings:

Remote Chat Support Assistant jobs near you
Infographic showing various Remote Chat Support Assistant job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,837 per year, or $19.2 per hour.

Personal Assistant - Remote

YO AI Labs

Chicago, IL • Remote

$25 - $40/hr

Full-time

Posted 25 days ago

Job description

Job Title: Personal Assistant

Location: Remote
Job Type: Contractor
Pay: $20–$34/hour

Job Overview

We are looking for an experienced Personal Assistant to provide administrative and organizational support while managing schedules, communications, and daily operations in a remote work environment.

Key Responsibilities
  • Manage calendars, appointments, and daily schedules.
  • Organize and prioritize multiple tasks efficiently.
  • Draft, edit, and proofread emails and documents.
  • Coordinate communication with stakeholders and follow up on tasks.
  • Maintain accurate records and documentation.
  • Recommend process improvements to enhance productivity.
Required Skills
  • Organization
  • Time Management
  • Multitasking
  • Communication
  • Attention to Detail
  • Proficiency with productivity and collaboration tools
Qualifications
  • 5+ years of experience as a Personal Assistant, Executive Assistant, or in a similar administrative role.
  • Excellent written and verbal communication skills.
  • Strong organizational, problem-solving, and multitasking abilities.
  • Experience working remotely and managing multiple priorities effectively.