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Entry Level Remote Chat Support Jobs in California

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

Showing results 41-60

Entry Level Remote Chat Support information

What is an entry level remote chat support?

An Entry Level Remote Chat Support job involves assisting customers or clients through online chat platforms, typically from a home or remote location. Employees in this role answer questions, resolve issues, and provide information about products or services using written communication. Since this is an entry-level position, it generally requires basic computer skills, strong communication abilities, and little to no prior experience. Many companies offer training to help new hires learn the necessary tools and protocols. This role is ideal for those seeking flexible work-from-home opportunities or looking to start a career in customer service.

What are the key skills and qualifications needed to thrive as an entry level remote chat support?

To thrive as an Entry Level Remote Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer support platforms such as Zendesk, LiveChat, or Intercom is often required, along with the ability to quickly learn new digital tools. Patience, problem-solving, and the ability to remain courteous under pressure are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration within support teams.

What are some common challenges faced by entry level remote chat support, and how can they be managed?

Entry level remote chat support agents often encounter challenges such as managing multiple chats simultaneously, maintaining a friendly and professional tone in written communication, and troubleshooting customer issues without face-to-face interaction. To manage these challenges, it's important to develop strong multitasking skills, familiarize yourself with company resources and knowledge bases, and practice clear, concise written communication. Many companies provide training and regular feedback to help new agents build confidence and improve performance over time.

What is the difference between Entry Level Remote Chat Support vs Entry Level Remote Customer Service Representative?

AspectEntry Level Remote Chat SupportEntry Level Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home, via chat platformsOnline, from home, via phone and chat
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Common Search IntentRemote chat support jobs, online customer supportRemote customer service jobs, online support roles

Entry Level Remote Chat Support focuses on assisting customers through live chat platforms, often requiring quick typing skills and basic technical knowledge. Entry Level Remote Customer Service Representative may handle both chat and phone support, emphasizing communication skills. Both roles are remote, entry-level, and industry-specific, but chat support is more specialized in online messaging, while customer service reps may work across multiple channels.

What are the most commonly searched types of Remote Chat Support jobs in California?

The most popular types of Remote Chat Support jobs in California are:

What cities in California are hiring for Entry Level Remote Chat Support jobs?

Cities in California with the most Entry Level Remote Chat Support job openings:

Infographic showing various Entry Level Remote Chat Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Remote Licensed Mental Health Therapist - Trauma Specialist

Chat and Change Counseling, LLC

San Francisco, CA โ€ข Remote

Full-time

Medical, Retirement, PTO

Posted 17 days ago


Job description

Position Overview

Chat and Change Counseling, LLC is seeking a dedicated and empathetic Licensed Mental Health Therapist to join our team as a full-time member. This remote position is tailored for professionals who are passionate about providing exceptional mental health care focused on trauma recovery. You will play a vital role in supporting individuals navigating the challenges of post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders.

About the Organization

At Chat and Change Counseling, we are committed to creating a safe and healing space for trauma survivors. Our community health clinic operates on a foundation of empathy and professional excellence, providing support to diverse populations. We believe in the power of effective therapy to foster resilience and recovery. Our commitment extends beyond treatment; we strive to educate and advocate for mental health awareness in our community.

Work Environment

This position is fully remote, allowing flexibility for both the employee and our clients to engage in therapeutic sessions from the comfort of their own spaces. Utilizing advanced electronic health record (EHR) systems and communication tools, therapists can maintain efficient workflows and collaborate seamlessly with multidisciplinary teams. Our organizational culture emphasizes continuous support and professional development, ensuring that our therapists have access to the resources and knowledge necessary to thrive in their roles.

Key Responsibilities
  • Conduct thorough, trauma-informed mental health assessments to better understand patients' backgrounds and treatment needs.
  • Design and implement individualized treatment plans aimed at fostering trauma recovery and personal growth.
  • Utilize evidence-based therapeutic interventions like Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT) to facilitate healing.
  • Lead engaging individual and group therapy sessions, assisting clients in processing their trauma, developing coping strategies, and promoting overall emotional well-being.
  • Collaborate closely with psychiatrists and other healthcare professionals to ensure cohesive and integrated patient care.
  • Provide timely crisis intervention and support for clients experiencing trauma-related emergencies.
  • Educate clients and families regarding trauma responses, effective coping mechanisms, and resources available to them.
  • Maintain accurate, confidential documentation in accordance with legal and ethical standards.
  • Engage in case consultations and participate in team meetings designed to enhance the quality of trauma-informed care.
  • Stay informed about the latest research and best practices in trauma therapy to enrich the therapeutic process.
Patient Population / Client Focus

As a Licensed Mental Health Therapist at Chat and Change Counseling, you will primarily work with individuals and families affected by trauma-related disorders. Our patient population includes diverse backgrounds, and you'll be critical in providing care that is culturally sensitive and inclusive. Your role is essential in building rapport and offering a sanctuary for those seeking healing and support in their recovery journey.

Qualifications
  • A Master's or Doctoral degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, or Psychology from an accredited program.
  • Current licensure as an LCSW, LPCC, or LMFT in California.
  • 2 years of post-licensure experience preferred, with a focus on trauma-informed care.
Preferred Experience
  • Demonstrated expertise in trauma-related disorders and treatment modalities.
  • Experience delivering trauma-focused therapies and evidence-based interventions.
  • Strong interpersonal and communication skills, fostering a compassionate and non-judgmental therapeutic environment.
Compensation and Benefits

This position offers a competitive annual salary ranging from USD 90,000 to 100,000. We value our therapists and provide a comprehensive benefits package that includes:

  • Health insurance with comprehensive coverage options.
  • Retirement savings plan with employer-matching contributions.
  • Generous paid time off (PTO) and holiday pay to maintain work-life balance.
  • Professional liability insurance coverage.
  • Opportunities for continuing education and professional development.
Career Growth Opportunities

Chat and Change Counseling encourages professional development and growth. Our team members are supported in pursuing further education and certifications, with a pathway for advancement within our trauma-informed practice. We believe in the potential for our staff to evolve and lead in the mental health field, allowing you to contribute to the development of new programs and services.

Why Join Our Team

If you are passionate about helping individuals on their trauma recovery journey, Chat and Change Counseling offers a supportive environment where your skills will be valued. With a commitment to trauma-informed care and a culture of collaboration, you will have the opportunity to make a profound impact on the lives of those you serve. We welcome you to apply and become part of our dedicated team.

Application Information

If you're ready to take the next step in your career and make a difference in the lives of trauma survivors, we invite you to submit your resume. Join us at Chat and Change Counseling, where healing begins with compassionate care.