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Entry Level Outsourcing Companies Jobs (NOW HIRING)

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We're a Chicago-based outsourced sales firm helping national brands connect with customers in ... companies looking to elevate their customer experience and scale their acquisitions. Our team ...

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We're a Chicago-based outsourced sales firm helping national brands connect with customers in ... companies looking to elevate their customer experience and scale their acquisitions. Our team ...

... outsourcing company with global operations in USA and INDIA. We collaborate with our clients to ... Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco ...

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Entry Level Outsourcing Companies information

What is the difference between Entry Level Outsourcing Companies vs Customer Service Representatives?

AspectEntry Level Outsourcing CompaniesCustomer Service Representatives
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote or offshore call centers, officesCall centers, retail stores, or remote
Industry UsageUsed by companies outsourcing customer support globallyEmployed directly by companies to handle customer inquiries

Entry Level Outsourcing Companies typically provide the infrastructure and manage outsourced customer service teams, while Customer Service Representatives are the frontline employees handling customer interactions. The main difference lies in the scope: outsourcing companies oversee multiple agents and processes, whereas customer service reps focus on direct customer support.

More about Entry Level Outsourcing Companies jobs
What are the most commonly searched types of Outsourcing Companies jobs? The most popular types of Outsourcing Companies jobs are:
What states have the most Entry Level Outsourcing Companies jobs? States with the most job openings for Entry Level Outsourcing Companies jobs include:
Infographic showing various Entry Level Outsourcing Companies job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Inbound Sales Representative

Fair Trade Outsourcing

Mcallen, TX • On-site

$15 - $16/hr

Full-time

Re-posted 11 days ago


Job description

Fair Trade Outsourcing (FTO) is a fast-growing BPO company and fair-trade outsourcing center that provides impact sourcing work for companies worldwide.

Our primary office is in Philadelphia, Pennsylvania with a global network of delivery centers in the Us, Philippines, Mexico, and Ghana.


Our Vision

We seek to reduce global poverty and economic insecurity by creating sustainable middle-class employment, eventually growing a new generation of capital owners from wage earners.

We are looking for competitive Inbound Sales Representatives with amazing customer service skills. No cold calling is necessary!

If you are interested in making a positive difference in the lives of others? We are looking for you!


About the position:

As an Sales Representative at Fair Trade Outsourcing, you will be a vital part of our sales team, handling incoming calls from customers interested in our insurance services. This entry-level position offers significant opportunities for growth within the BPO industry, allowing you to develop your skills and advance your career in a dynamic and supportive environment.

Responsibilities:

  • Handle inbound calls from customers regarding insurance services to establish new insurance policies.
  • Maintain proper telephone etiquette and provide accurate and timely responses to customer inquiries.
  • Adhere to established call center guidelines and company policies while answering calls.
  • Work effectively with co-workers, agents, policyholders, and other departments to resolve customer issues.
  • Research and resolve customer inquiries, communicating results via telephone and/or written correspondence to policyholders, agents, or other departments.
  • Perform computer inquiries and data entry related to customer accounts.
  • Record Maintenance: Maintain records and policy files according to established guidelines.
  • Ensure regular and predictable attendance in meetings with a defined work schedule.
  • Engage in bonus incentive programs upon successful completion of training and licensing requirements.

Requirements and Skills:

  • High School Diploma and/or GED
  • CSR experience of six months or English proficiency - Mid level
  • Ability to provide exceptional customer service with a customer-centric mindset.
  • Excellent oral and written communication skills with proficiency in telephone etiquette.
  • Proactive approach to researching and resolving inquiries promptly.
  • Excellent oral and written communication skills
  • Ability to handle multiple assignments
  • Must have the availability between 7am to 7pm CST Monday to Friday and Saturday 8am to 3pm CST
  • Flexibility for occasional and/or seasonal overtime
  • 1 2 years of experience working with customers