Entry Level Operations Analyst Jobs in Bethlehem, PA

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Sales Analyst, Amazon is an entry-level role within the Haleon commercial sales organization and serves as a key support partner to the Amazon Sales Team. This position is primarily responsible for supporting reporting and analytics processes, maintaining product catalog accuracy within Amazon's Vendor Central, managing data uploads into Power BI dashboards, and assisting Sales Account Managers with deduction management and resolution.

Working closely with Sales Managers and cross-functional partners, the Sales Analyst transforms data into actionable reporting, supports business performance tracking, and helps ensure operational excellence across the Amazon business. This role provides broad exposure to Sales, Analytics, eCommerce, Customer Operations, and Business Intelligence, serving as a strong foundation for career growth within the Haleon Commercial Organization.

Role Responsibilities

Reporting & Business Intelligence

• Own weekly and monthly Amazon reporting processes and dashboard refreshes.
• Upload, validate, and maintain data feeds from Amazon Vendor Central and other data sources within Microsoft Power BI.
• Develop and maintain standardized reports, scorecards, dashboards, and reporting templates.
• Ensure data accuracy, consistency, and timely delivery of reporting to stakeholders.
• Support reporting automation and process improvement initiatives.

Performance Analytics & Insights

• Utilize Amazon Vendor Central, Power BI, Edge Market Share, Flywheel Commerce Cloud, Profitero, and internal reporting tools to monitor business performance.
• Analyze sales, inventory, promotional, and operational metrics to identify trends and opportunities.
• Develop actionable insights and recommendations to support business growth and operational improvements.
• Assist in tracking promotional performance, sales trends, market share, and key performance indicators.
• Support the preparation of monthly, quarterly, and annual business reviews.

Catalog Management & Data Administration

• Own the maintenance and accuracy of product catalog information within Amazon Vendor Central.
• Manage item setup, catalog updates, content changes, and ongoing data quality reviews.
• Monitor catalog health and proactively identify and resolve data discrepancies.
• Coordinate with internal teams and Amazon contacts to support item lifecycle management and catalog compliance.
• Ensure product information, attributes, and classifications are accurately maintained across systems.

Deduction Management & Sales Support

• Partner with Sales Account Managers to investigate, resolve, and track customer deductions and chargebacks.
• Perform root-cause analysis and gather documentation required to support deduction recovery efforts.
• Maintain deduction reporting and monitor outstanding balances and resolution progress.
• Identify trends that may help reduce future deductions and improve operational efficiency.
• Provide administrative and analytical support for customer-facing initiatives and business reviews.

Cross-Functional Collaboration

• Partner with Sales, Marketing, Supply Chain, Finance, Customer Service, and other internal teams to support business objectives.
• Communicate key business insights and report updates to stakeholders.
• Support projects and initiatives that drive sales growth, operational excellence, and customer satisfaction.
• Build effective working relationships with internal partners and external customer contacts.
• Contribute to process improvements and best practices across reporting, analytics, and customer operations.

Why You?

Basic Qualifications

• Bachelor's degree
• Strong proficiency in Microsoft Excel, Power BI, and Microsoft 365 applications.
• Demonstrated ability to analyze data and communicate insights effectively.
• Strong organizational skills with attention to detail and data accuracy.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Internship or prior experience in analytics, sales support, retail, eCommerce, customer service, or related business functions.
• Experience with Amazon Vendor Central, Power BI, Circana, NielsenIQ, IRI, Flywheel Commerce Cloud, Profitero, or similar reporting platforms.
• Experience creating reports, dashboards, presentations, and data visualizations.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to collaborate effectively across teams and adapt to changing business needs.
• Interest in eCommerce, retail analytics, consumer packaged goods (CPG), and commercial sales.

This role is located at our Warren, NJ office with a 3-day in-office requirement.

The expected salary range for this role is $79,825 - $119,737.

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to HR.AmericasSC-CS@haleon.com. Please include the following in your email:
Use subject line: 'Haleon Careers: Job Accommodation Request'
Your Name and contact information
Requisition ID and Job Title you are interested in
Location of Requisition (city/state or province/country)
Description of specific accommodation you are requesting
Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.