Entry Level Network Technician Jobs in Utah (NOW HIRING)

My name is Jason Bergen, and I work as AVP Network Engineer III. As an introduction to our company, the Bank of Utah was founded in 1952, and is one of Utah's largest privately owned community banks. We were named S&P Global Top 20 Bank two years in a row and a Top 100 Fastest Growing Company.

We strive to unlock the potential of our team members, clients, and community. We act with integrity in every decision, build trust through every interaction, and exceed expectations at every opportunity. We seek to responsibly create lasting prosperity today and for generations to come.

The Network Engineer I supports the daily operation, monitoring and documentation of the Bank's network infrastructure across the data center, branches and the virtual desktop environment. Working under the supervision of senior engineers, this entry-level role assists with switch, wireless and firewall administration, first-level troubleshooting and ticket resolution in a regulated banking environment. This position is well suited to a candidate building a career in enterprise networking who wants hands-on experience with modern data center and branch technologies. Monday - Friday at our Branch located at 2605 Washington Blvd, Ogden, UT.

• Associate's or bachelor's degree in information technology, computer science or a related field, or equivalent hands-on experience.
• One to three years of experience in an IT support, help desk or network technician role; internship or part-time experience is considered.
• Exposure to a financial services, healthcare or other regulated industry is a plus.

• CompTIA Network+ or Cisco Certified Network Associate (CCNA), or progress toward one, is preferred.
• Palo Alto Networks Certified Cybersecurity Entry-level Technician (PCCET), Aruba Certified Mobility Associate (ACMA), or willingness to obtain either within the first year.

• Basic understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs and routing and switching concepts.
• Exposure to enterprise network platforms such as Cisco Network Equipment, Juniper switches, Arista switches, Ruckus edge switches, Aruba wireless access points and Palo Alto firewalls.
• Familiarity with network monitoring tools such as SolarWinds, and with logging support tickets in ServiceNow, is a plus.
• Some experience with Microsoft Windows Server networking features, DNS/DHCP and Active Directory in a hybrid Microsoft Entra environment is beneficial.
• Interest in network security, network access control concepts such as HPE Aruba ClearPass, and compliance best practices.

• Willingness to learn and take direction from senior engineers.
• Strong analytical and troubleshooting skills.
• Good verbal and written communication abilities.
• Attention to detail and documentation.
• Ability to work both independently and collaboratively.

• Assist with the daily operation and monitoring of the Bank's LAN, WAN and wireless network infrastructure across all branches.
• Provide first-level troubleshooting for network connectivity, wireless and performance issues, escalating as needed.
• Support the configuration and maintenance of Arista switches, Ruckus edge switches, Aruba wireless access points and Palo Alto branch firewalls under supervision.
• Assist with network security tasks, including firewall rule reviews, ClearPass log monitoring and vulnerability remediation follow-up.
• Document network changes, configurations, diagrams and support procedures, and help maintain the network knowledge base in ServiceNow.
• Help implement network changes in accordance with change control procedures.
• Support branch, ATM and virtual desktop connectivity issues in collaboration with telecommunications vendors and the VDI team.

Bank of Utah's comprehensive benefits package includes:

• Great work-life balance, with a Monday-Friday schedule
• Competitive pay and benefits, including medical, dental and vision plans
• 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
• 12 paid bank holidays + paid time off, including paid parental leave
• Volunteer opportunities to make a difference in the communities where you work and live
• Awards and recognition to celebrate you and your colleagues for living the bank’s values

Compensation will be based on qualifications and experience.