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Entry Level Network Support Jobs in Missouri (NOW HIRING)

Lightedge

IT Support Technician

Kansas City, MO

$21 - $28.75/hr

Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees ... Familiarity with Windows, macOS, Microsoft 365, and basic networking concepts. * Exposure to Active ...

Lightedge

IT Support Technician

Kansas City, MO

$21 - $28.75/hr

Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees ... Familiarity with Windows, macOS, Microsoft 365, and basic networking concepts. * Exposure to Active ...

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Entry Level Network Support information

What is an entry level network support role?

Entry Level Network Support roles involve assisting in the maintenance, troubleshooting, and monitoring of computer networks within an organization. Professionals in this position typically help ensure network connectivity, resolve basic technical issues, and provide support to end-users under the supervision of more experienced IT staff. These roles are ideal for individuals starting their career in IT, as they offer hands-on experience with hardware, software, and network operations. Responsibilities may include setting up network devices, responding to support tickets, and documenting issues and solutions.

How can I get into entry level network support with no experience?

Entry level network support roles typically require foundational knowledge of networking concepts, which can be gained through self-study, online courses, or certifications like CompTIA Network+. Gaining hands-on experience through internships, volunteering, or home labs can also improve your chances of securing an entry-level position without prior work experience.

What are the key skills and qualifications needed to thrive as an entry level network support professional?

To thrive as an Entry Level Network Support professional, you need a solid understanding of networking fundamentals, troubleshooting skills, and often a relevant associate degree or certifications like CompTIA Network+. Familiarity with network monitoring tools, basic command-line utilities, and ticketing systems is commonly required. Strong problem-solving abilities, attention to detail, and effective communication help you resolve issues efficiently and provide quality support. These skills are crucial for maintaining network reliability, minimizing downtime, and ensuring smooth IT operations.

What are some typical challenges faced by entry level network support professionals, and how can they effectively overcome them?

Entry level network support professionals often encounter challenges such as troubleshooting unfamiliar network issues, managing multiple support requests simultaneously, and keeping up with evolving technologies. To overcome these, it's important to develop strong problem-solving skills, maintain clear communication with team members and users, and proactively seek opportunities for hands-on learning. Regular collaboration with more experienced colleagues and participating in training sessions can also help build confidence and technical expertise in this fast-paced environment.

What is the difference between Entry Level Network Support vs Network Technician?

AspectEntry Level Network SupportNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (basic)CompTIA Network+, Cisco CCNA, or higher
Work EnvironmentHelp desk, support teams, small to medium networksFieldwork, troubleshooting, network installation
ResponsibilitiesBasic troubleshooting, user support, network monitoringNetwork setup, hardware configuration, advanced troubleshooting

Entry Level Network Support roles focus on assisting users and monitoring networks, often requiring basic certifications like CompTIA Network+ or Cisco CCNA. Network Technicians typically perform more hands-on hardware and network setup, with similar or higher certification requirements. Both roles are essential in maintaining network infrastructure but differ mainly in scope and complexity.

What are the most commonly searched types of Network Support jobs in Missouri? The most popular types of Network Support jobs in Missouri are:
What are popular job titles related to Entry Level Network Support jobs in Missouri? For Entry Level Network Support jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Entry Level Network Support jobs in Missouri look for? The top searched job categories for Entry Level Network Support jobs in Missouri are:
What cities in Missouri are hiring for Entry Level Network Support jobs? Cities in Missouri with the most Entry Level Network Support job openings:
Entry Level Network Support jobs near you
Infographic showing various Entry Level Network Support job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Support Specialist

J D Streett and Company

Maryland Heights, MO • On-site

$24 - $29/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description
J.D. Streett & Company, Inc. is seeking a full-time, hands-on IT Support Specialist to provide day-to-day technical support across a diversified petroleum company with operations including fuel wholesaling, lubricant blending and packaging, and retail convenience stores. The company operates more than 25 locations including terminals, plants, retail stores, and corporate offices.
This role will serve as the primary first-line IT support resource with a strong focus on the corporate office and retail store operations. Responsibilities include troubleshooting hardware, software, networking, printers, user support, and maintaining pricing and item data within the retail ERP / Pricebook system.
This is an excellent opportunity for a motivated candidate who enjoys solving problems, supporting users, and working in a multi-location operating environment.
Requirements
Operational IT Support & Help Desk
  • Provide first-level IT support for users across corporate, plant, terminal, and retail store locations
  • Diagnose and resolve issues involving desktops, laptops, printers, scanners, mobile devices, phones, and peripherals
  • Troubleshoot Microsoft Office, email, password resets, file access, VPN, and common software issues
  • Set up new employee workstations, user accounts, hardware, and system access
  • Coordinate with outside IT vendors or managed service providers when escalations are needed
  • Maintain IT inventory of computers, monitors, printers, and related equipment
  • Assist with onboarding and offboarding users (account setup, equipment provisioning)
  • Maintain basic IT documentation and inventories

Networking / Infrastructure Support
  • Assist with troubleshooting internet connectivity, Wi-Fi, routers, switches, and store network devices
  • Support point-of-sale, back-office, and payment-related hardware connectivity
  • Coordinate service calls for outages or communication issues

Retail Systems / Pricebook Support
  • Integrate retail pricing updates and new products entries within the company ERP / retail management system
  • Maintain product pricing, promotions, taxes, UPCs, categories, and item records
  • Analyze sales performance and inventory alignment using Pricebook data
  • Support store managers with pricing discrepancies, register issues, and system questions
  • Ensure timely and accurate execution of fuel and merchandise price changes
  • Implement EDI vendor invoicing imports where possible
  • Assist with general ERP user support for retail teams

General Administration
  • Document recurring issues and maintain support procedures
  • Assist with technology projects, hardware rollouts, and software upgrades.
  • Travel occasionally to local company locations for support needs

Required Qualifications:
  • Post-high school education in IT, Computer Systems, or a related field (associate degree, technical certificate, or equivalent experience)
  • 1-3 years of hands-on IT support, helpdesk, or desktop support experience
  • Practical experience troubleshooting hardware, printers, and basic networking issues
  • Strong customer service skills with the ability to support non-technical users
  • Ability to work independently and manage multiple support requests

Preferred Qualifications:
  • Experience supporting retail, point-of-sale (POS), or multi-site environments
  • Familiarity with ERP systems, especially retail pricing or Pricebook management
  • Knowledge of convenience store or petroleum retail operations
  • A+ or similar entry-level IT certification

Must pass a pre-employment background check.
We look forward to working with you!
EOE/M/F/V/D/AA

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