IT Administrator
Georgetown, TX · On-site
This is an IT specialist role, but it is not entry-level . You will work the same ticket queues and ... Onboard devices using Windows Autopilot and Microsoft Intune * Manage user accounts in Active ...
IT Administrator
Georgetown, TX · On-site
This is an IT specialist role, but it is not entry-level . You will work the same ticket queues and ... Onboard devices using Windows Autopilot and Microsoft Intune * Manage user accounts in Active ...
Entry Level Microsoft Intune information
What is an entry level Microsoft Intune specialist?
An Entry Level Microsoft Intune specialist is a professional who assists organizations with the deployment, configuration, and management of Microsoft Intune, which is a cloud-based service for mobile device management (MDM) and mobile application management (MAM). This role typically involves helping set up device policies, enrolling devices, supporting end users, and ensuring data security through Intune. Entry-level specialists often work under the guidance of more experienced IT staff and may also collaborate with helpdesk teams to resolve issues related to device access and compliance.
What are the key skills and qualifications needed to thrive as an entry level Microsoft Intune specialist?
To thrive as an Entry Level Microsoft Intune specialist, you need foundational knowledge of device management, Windows operating systems, and basic networking concepts, often supported by a relevant IT degree or certification such as Microsoft Certified: Endpoint Administrator Associate. Familiarity with the Microsoft Intune platform, Azure Active Directory, and mobile device management (MDM) tools is typically required. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These skills and qualifications are crucial for ensuring secure, efficient device deployment and support within organizations leveraging cloud-based management solutions.
What are some common challenges faced by entry level Microsoft Intune professionals, and how can they be overcome?
Entry-level professionals working with Microsoft Intune often face challenges such as navigating the complexity of device management policies, understanding integration with other Microsoft 365 services, and keeping up with frequent platform updates. To overcome these challenges, it's helpful to actively participate in training sessions, leverage Microsoft's extensive online documentation, and seek mentorship from experienced team members. Collaborating closely with IT colleagues and regularly attending team meetings can also help you stay informed about best practices and real-world scenarios.
What is the difference between Entry Level Microsoft Intune vs Entry Level Mobile Device Management (MDM) Specialist?
| Aspect | Entry Level Microsoft Intune | Entry Level Mobile Device Management (MDM) Specialist |
|---|---|---|
| Certifications | Microsoft Certified: Endpoint Administrator Associate, Microsoft Intune Fundamentals | CompTIA Security+, MDM-specific certifications |
| Work Environment | IT support teams, enterprise environments managing Windows and mobile devices | IT support, security teams managing mobile device policies across platforms |
| Industry Usage | Organizations using Microsoft 365, Windows, and Azure environments | Companies with diverse mobile device ecosystems requiring MDM solutions |
Entry Level Microsoft Intune focuses on managing Windows and mobile devices within Microsoft-centric environments, often requiring specific certifications. Entry Level Mobile Device Management (MDM) Specialists handle broader mobile device security and policy enforcement across various platforms. Both roles are essential in enterprise IT, but Intune specialists typically work within Microsoft ecosystems, while MDM specialists may work across multiple device platforms.
What are the most commonly searched types of Microsoft Intune jobs in Austin, TX?
The most popular types of Microsoft Intune jobs in Austin, TX are:
What are popular job titles related to Entry Level Microsoft Intune jobs in Austin, TX?
For Entry Level Microsoft Intune jobs in Austin, TX, the most frequently searched job titles are:
- Junior Systems Administrator
- Entry Level Microsoft Intune Endpoint Administrator
- Entry Level Endpoint System Administrator
- Junior System Administrator
- Internship Microsoft Intune Endpoint Administrator
- Hourly Systems Administrator
- Junior System Admin
- Contract Cisco Administrator
- Evening Microsoft Intune Endpoint Administrator
- Part Time Control M Administrator
What job categories do people searching Entry Level Microsoft Intune jobs in Austin, TX look for?
The top searched job categories for Entry Level Microsoft Intune jobs in Austin, TX are:
What cities near Austin, TX are hiring for Entry Level Microsoft Intune jobs?
Cities near Austin, TX with the most Entry Level Microsoft Intune job openings:
Job description
Computek is a managed IT services provider based in Georgetown, Texas, serving businesses across Central Texas. We’re a growing small business that takes pride in delivering an exceptional client experience and building long-term relationships rooted in trust. What sets us apart is our commitment to truly understanding our clients’ needs and providing thoughtful, reliable IT solutions.
We are seeking a full-time IT Support Specialist to join our team.
This is an IT specialist role, but it is not entry-level.
You will work the same ticket queues and support requests as the rest of the team, with an expectation of strong technical judgment, clear communication, and ownership from start to finish. This role is for someone who follows issues through to resolution, proactively identifies improvements, and consistently delivers high-quality work.
We are open to candidates with varying levels of experience, including:
- An experienced IT Support Technician (Tier II or Tier III), or
- A strong Tier I / Tier II technician with broader exposure and a more strategic, problem-solving mindset
Your title, responsibilities, and compensation will be aligned with your experience and the value you bring to the team.
SOME OF WHAT YOU''''''''LL DO
End-User Support
- Respond to help desk tickets
- Troubleshoot and resolve technical issues, including complex problems
- Escalate complex issues to senior team members and follow through to resolution
- Keep users and management informed on ticket status
Hardware & Equipment
- Image, configure, and deploy laptops and workstations for new hires
- Perform basic hardware repairs (RAM, hard drives, peripherals)
- Unbox, inventory, and asset-tag incoming equipment
- Manage client intake forms, offboarding formas
- Set up equipment at client locations, install WAP''''''''''''''''s, swtiches, etc.
Device & Account Management
- Onboard devices using Windows Autopilot and Microsoft Intune
- Manage user accounts in Active Directory and Azure AD/Entra ID (password resets, unlocks, group membership)
- Support Exchange/M365 environments, MDM/Intune, enrollment and policy management as well as basic tasks like shared mailboxes and distribution lists
- Support clients in Cisco Meraki environment
Documentation
- Keep knowledge base articles and SOPs accurate and up to date
- Document recurring issues and contribute to process improvements
Ideal Candidate Traits
- 2 + years of experience in and MSP IT support, help desk, or a related role
- Comfortable with Windows 11, and Microsoft 365 (Outlook, Teams, SharePoint) minimal MAC OS
- Understanding of Active Directory, Azure / Entra ID and user account management
- Familiarity with Intune, Entra, Autopilot, Jamf, Server OS, Cisso /Cisco Meraki, RMM and MDR Tools
- Comfortable setting up and troubleshooting hardware, VPN, Virtual machines, etc.
- Ambitious and driven to grow professionally
- Analytical thinker with strong troubleshooting skills
- Reliable, organized, and detail-oriented
- Patient, attentive, and customer-focused
- Comfortable working in a fast-paced, evolving environment with a desire to lear
- Strong communication skills and a customer-first attitude
- Organized, reliable, and able to juggle multiple requests
- Ability to lift up to 50 lbs, reliable transportation
Nice to Have
- Certifications
- Any scripting or command-line experience (PowerShell)
Education
- Degree or diploma in IT, Computer Science, or a related field - OR equivalent hands-on experience or certifications
About Computek
Sourced by ZipRecruiter
Company size
1 - 10 Employees
Headquarters location
Georgetown, TX, US
Year founded
2001