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Entry Level Medicare Customer Service Representative Jobs in Rio Rancho, NM

Culligan 93IL

Customer Service Representative

Albuquerque, NM · On-site

$17.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail ...

Circle K

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K Stores, Inc.

Customer Service Representative

Albuquerque, NM · On-site

$14.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Albuquerque, NM

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Albuquerque, NM

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Customer Service Representative

Albuquerque, NM · On-site

$14.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Albuquerque, NM

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Showing results 21-40

All JobsMedicare Customer Service Representative JobsEntry Level Medicare Customer Service Representative JobsEntry Level Medicare Customer Service Representative Jobs in Rio Rancho, NM

Entry Level Medicare Customer Service Representative information

See Rio Rancho, NM salary details

$9

$17

$25

How much do entry level medicare customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level medicare customer service representative in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What does an entry level Medicare customer service representative do?

An Entry Level Medicare Customer Service Representative assists Medicare beneficiaries by answering questions about their health coverage, helping them understand their benefits, and resolving issues related to claims or billing. They typically handle inbound calls or online inquiries, provide information about Medicare plans, and guide customers through enrollment or changes in coverage. Excellent communication skills and a strong understanding of Medicare policies are essential for this role.

What are the key skills and qualifications needed to thrive as an entry level Medicare customer service representative, and why are they important?

To thrive as an Entry Level Medicare Customer Service Representative, you need strong communication skills, basic knowledge of Medicare policies, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is valuable, and some employers may require basic healthcare-related certifications. Patience, active listening, and problem-solving abilities help representatives effectively address customer concerns and build trust. These skills are crucial for delivering accurate information, ensuring customer satisfaction, and maintaining compliance in a regulated healthcare environment.

What are some common challenges faced by entry level Medicare customer service representatives, and how can they be managed?

Entry Level Medicare Customer Service Representatives often encounter challenges such as navigating complex Medicare policies, handling high call volumes, and addressing a wide range of customer inquiries. Staying organized and making use of available resources, such as knowledge bases and internal support teams, can help manage these challenges. Additionally, developing strong communication and problem-solving skills will enable you to assist customers effectively, even when questions are complicated or emotional. Regular feedback and ongoing training provided by most employers also support continuous improvement in this role.

What is the difference between Entry Level Medicare Customer Service Representative vs Medicare Insurance Agent?

AspectEntry Level Medicare Customer Service RepresentativeMedicare Insurance Agent
Required CredentialsBasic customer service skills, sometimes a certification in MedicareLicensing in health insurance, often a certification in Medicare
Work EnvironmentCall centers, healthcare providers, insurance companiesIndependent or agency-based, insurance offices, or remote
Employer & Industry UsageInsurance companies, healthcare providers, government programsInsurance agencies, brokers, independent agents
Search & Comparison IntentUnderstanding entry-level roles, job duties, and requirementsComparing sales, licensing, and career growth opportunities

The Entry Level Medicare Customer Service Representative primarily handles customer inquiries, provides information about Medicare plans, and assists beneficiaries. In contrast, a Medicare Insurance Agent actively sells Medicare plans, requires licensing, and focuses on client acquisition. Both roles involve Medicare knowledge but differ in responsibilities and career paths.

What are popular job titles related to Entry Level Medicare Customer Service Representative jobs in Rio Rancho, NM?

For Entry Level Medicare Customer Service Representative jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Entry Level Medicare Customer Service Representative jobs in Rio Rancho, NM look for?

The top searched job categories for Entry Level Medicare Customer Service Representative jobs in Rio Rancho, NM are:

Entry Level Medicare Customer Service Representative jobs near you
Infographic showing various Entry Level Medicare Customer Service Representative job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,775 per year, or $17.7 per hour.

Customer Service Representative

Signature Heating Cooling and Plumbing

Albuquerque, NM • On-site

$15.50 - $21/hr

Other

Posted 10 days ago

Job description

The Customer Service Representative (CSR) facilitates inbound and outbound interactions via telephone, email, and live chat to ensure delivery of outstanding customer service through demonstration of skill and expertise in general customer service, and Signature product knowledge. The CSR fosters trust in every interaction and maximizes customer satisfaction to grow and maintain customer relationships, and guarantee repeat business.
Work Schedule

  • Schedules vary and may include: (days) M/T/W/Th/F, M/W/Th/F/Sat, M/T/W/F/Sat, and (times) 7A-3:30P, 7:30A-4P, 8:30A-5P, 9A-5:30P, and 11A-7:30P. Periodic rotational on-call work may also be required.
Responsibilities
  • Answer inbound calls quickly and professionally.
  • Perform outbound calls to customers with intent to schedule by offering specials or reminders of routine service.
  • Communicate with customers verbally, by text, and by email correspondence.
  • Accurately book appointments for All Departments
  • Utilize good judgment and understanding of company policies to effectively make decisions and resolve customer issues.
  • Maintain daily performance goals.
  • Maintain product knowledge of VIP Membership plans and provide options to customers as sales.
  • Maintain and update Service Titan with complete & accurate information.
  • Perform On Call duties in weekly On Call rotation.
    • This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned.
Qualifications
  • HVAC & Plumbing knowledge preferred
  • An effective communicator who understands the importance of listening and being empathetic
  • Ability to work and grow in a fast-paced, high volume call center environment.
  • Open to feedback to support your performance and development.
  • Willingness to learn new skills and ability to adjust to changes quickly.
  • Proficiency with computers (ability to navigate within multiple screens) & a good typist.
  • Very reliable and trustworthy
  • High School Diploma or Higher preferred
  • Minimum 1 year of customer service experience preferred
  • Must be physically able to lift, lower, push, and pull objects of up to 25 lbs. unassisted.
  • Ability to stand, walk, climb, bend, stoop, and crouch for extended periods of time.

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