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Entry Level Medicare Customer Service Representative Jobs in Rio Rancho, NM

Circle K

Customer Service Representative

Albuquerque, NM

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Albuquerque, NM

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Rio Rancho, NM · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Albuquerque, NM

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsMedicare Customer Service Representative JobsEntry Level Medicare Customer Service Representative JobsEntry Level Medicare Customer Service Representative Jobs in Rio Rancho, NM

Entry Level Medicare Customer Service Representative information

See Rio Rancho, NM salary details

$9

$17

$25

How much do entry level medicare customer service representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for entry level medicare customer service representative in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Medicare Customer Service Representative vs Medicare Insurance Agent?

AspectEntry Level Medicare Customer Service RepresentativeMedicare Insurance Agent
Required CredentialsBasic customer service skills, sometimes a certification in MedicareLicensing in health insurance, often a certification in Medicare
Work EnvironmentCall centers, healthcare providers, insurance companiesIndependent or agency-based, insurance offices, or remote
Employer & Industry UsageInsurance companies, healthcare providers, government programsInsurance agencies, brokers, independent agents
Search & Comparison IntentUnderstanding entry-level roles, job duties, and requirementsComparing sales, licensing, and career growth opportunities

The Entry Level Medicare Customer Service Representative primarily handles customer inquiries, provides information about Medicare plans, and assists beneficiaries. In contrast, a Medicare Insurance Agent actively sells Medicare plans, requires licensing, and focuses on client acquisition. Both roles involve Medicare knowledge but differ in responsibilities and career paths.

What does an Entry Level Medicare Customer Service Representative do?

An Entry Level Medicare Customer Service Representative assists Medicare beneficiaries by answering questions about their health coverage, helping them understand their benefits, and resolving issues related to claims or billing. They typically handle inbound calls or online inquiries, provide information about Medicare plans, and guide customers through enrollment or changes in coverage. Excellent communication skills and a strong understanding of Medicare policies are essential for this role.

What are some common challenges faced by Entry Level Medicare Customer Service Representatives, and how can they be managed?

Entry Level Medicare Customer Service Representatives often encounter challenges such as navigating complex Medicare policies, handling high call volumes, and addressing a wide range of customer inquiries. Staying organized and making use of available resources, such as knowledge bases and internal support teams, can help manage these challenges. Additionally, developing strong communication and problem-solving skills will enable you to assist customers effectively, even when questions are complicated or emotional. Regular feedback and ongoing training provided by most employers also support continuous improvement in this role.

What are the key skills and qualifications needed to thrive as an Entry Level Medicare Customer Service Representative, and why are they important?

To thrive as an Entry Level Medicare Customer Service Representative, you need strong communication skills, basic knowledge of Medicare policies, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is valuable, and some employers may require basic healthcare-related certifications. Patience, active listening, and problem-solving abilities help representatives effectively address customer concerns and build trust. These skills are crucial for delivering accurate information, ensuring customer satisfaction, and maintaining compliance in a regulated healthcare environment.
What are popular job titles related to Entry Level Medicare Customer Service Representative jobs in Rio Rancho, NM? For Entry Level Medicare Customer Service Representative jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Entry Level Medicare Customer Service Representative jobs in Rio Rancho, NM look for? The top searched job categories for Entry Level Medicare Customer Service Representative jobs in Rio Rancho, NM are:
Entry Level Medicare Customer Service Representative jobs near you
Infographic showing various Entry Level Medicare Customer Service Representative job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,775 per year, or $17.7 per hour.
Customer Service Representative

Customer Service Representative

Glaz-Tech Industries

Albuquerque, NM • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Position: Entry Level Order Specialist/ Customer Service Representative

Location: 6700 Bluewater Rd NW, Albuquerque, NM 87121

Department: Customer Service

Pay Rate: $17.00 hour (Depending on Experience) with 90 Day Pay Rate Change Based on Evaluation

Details:

  • In-person, 40 hour a week position (8 Hour Shifts, 30 minute lunches)
  • Data-Entry Based, Heavy Computer Use, Will Require Tape Measure Use
  • Order Placement Supervision (Business to Business Relation - No Call Center Type Interactions)
  • 3 Person Office Team
  • Business Hours: Monday- Friday, 8 a.m.-5 p.m. (No Weekends)

What is Glaz-Tech Industries?

Glaz-Tech Industries is a wholesale manufacturer and supplier of residential, commercial, & specialty glass with locations across 7 states. We offer the broadest product line in the flat glass industry including low-e products, laminated glass, tempered safety glass, tinted glass, reflective glass, and specializes in the manufacture of thermal efficient insulated glass units (Dual Pane Units).

Why Glaz-Tech Industries?

  • Competitive Pay with Annual Performance Reviews
  • Health Insurance With Employer Contribution
  • Medical, Dental, Vision and Disability Insurance
  • Company Paid Life Insurance
  • 401K Plan with Employer Contribution
  • Paid Vacation and 6 Paid Holidays
  • Company Paid Employee Discount Program

Summary

Glaz-Tech is looking for a Customer Service Representative. We are looking for a responsible, adaptable, detailed and selfdriven individual. The job functions include receiving customer calls, data entry of customer's orders, and working with supervisor to communicate the most accurate information to any customer inquiries or pick-ups.

Candidate must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers over the phone and in person on a daily basis.

All potential applicants are subject to background checks and drug screens. After probationary period, health benefits will be available. Training on glass material will be provided.

Responsibilities may include:

  • Answering customer calls and being engaged with customers to understand their glass needs
  • Following-up with customers on the status of their purchase
  • Learn and use the ordering system to place glass orders
  • Potential to make sales calls to prospective and existing customers

Requirements:

  • Must possess strong computer and typing abilities
  • Strong interpersonal and customer service skills
  • Accuracy and attention to detail

Minimum Qualifications:

  • Must be 18 years or older
  • High School Diploma or equivalent
  • Authorized to work in the US
  • 2 years of Customer Service Experience
  • Experience in the Glass industry (preferred)

Be Prepared for an Interview- Please bring photo identification

Glaz-Tech Industries is an Equal Opportunity and E-Verify Employer. This position requires the successful completion of a criminal background check and/or drug screen

Job Type: Full time