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Entry Level Medical Insurance Call Center Jobs in Austin, TX

BCForward

Call Center Representative

Austin, TX · On-site

$20/hr

Call Center Representative Location: Austin TX 78727 Duration: 10+ Months Contract Pay Rate: $20/hr ... to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance ...

Collins Consulting

Medical Call Center

Austin, TX · On-site

$16.50 - $20.75/hr

A minimum of 1-2 years' experience within a call center, preferably in a healthcare setting. * Strong attention to detail, critical thinking, and can work independently with minimal direction. * High ...

BCforward

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Assists medical providers in problem resolution, as needed. Responds to provider phone inquiries in ... Transfers providers to other Call Center units as needed. Meets individual performance standards.

BCForward

Call Center Representative

Austin, TX · On-site

$18 - $20/hr

Call Center Representative Worksite: Austin, TX Duration: 10+ months with possible extension Start ... medical claims status, and other program questions. Six months high volume inbound contact center ...

BCforward

Call Center

Austin, TX

$15.75 - $19.75/hr

Assists medical providers in problem resolution, as needed. Responds to provider phone inquiries in ... Transfers providers to other Call Center units as needed. Meets individual performance standards.

BCforward

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Assists medical providers in problem resolution, as needed. Responds to provider phone inquiries in ... Transfers providers to other Call Center units as needed. Meets individual performance standards.

BCforward

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Assists medical providers in problem resolution, as needed. Responds to provider phone inquiries in ... Transfers providers to other Call Center units as needed. Meets individual performance standards.

BCforward

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Assists medical providers in problem resolution, as needed. Responds to provider phone inquiries in ... Transfers providers to other Call Center units as needed. Meets individual performance standards.

BCforward

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Assists medical providers in problem resolution, as needed. Responds to provider phone inquiries in ... Transfers providers to other Call Center units as needed. Meets individual performance standards.

Resource Hub

Entry Level Medical Sales

Austin, TX · On-site

$36K - $48K/yr

Verify insurance coverage; if unable to complete verification, contact Business Support or submit ... Medical will not pay fees associated with resumes presented through unsolicited means. Equal ...

BCforward

Call center job

Austin, TX · On-site

$15.25 - $19.75/hr

... customer service or call center experience required Minimum 1 year Microsoft Office ... Assists medical providers in problem resolution, as needed. Responds to provider phone inquiries in ...

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All JobsMedical Insurance Call Center JobsEntry Level Medical Insurance Call Center JobsEntry Level Medical Insurance Call Center Jobs in Austin, TX

Entry Level Medical Insurance Call Center information

See Austin, TX salary details

$12

$18

$24

How much do entry level medical insurance call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level medical insurance call center in Austin, TX is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.00 per hour, depending on experience, location, and employer.

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Entry Level Medical Insurance Call Center jobs near you

Call Center Representative

People's Community Clinic

Austin, TX • On-site

$16 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Overview

Call Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures timely patient care.  

Location: Remote

Compensation: $16.00- $18.00 per hour based on experience and qualifications.

Responsibilities

Under the direction of the Call Center Supervisor, this individual’s primary responsibilities include:

  • Answer all incoming calls in a timely, professional, and courteous manner
  • Schedule new and return appointments for patients following scheduling guidelines
  • Explain the registration process and give directions to new patients; explain procedure preparation to patients as needed
  • Assist callers with information and referral to appropriate resources
  • Review and check insurance eligibility; explain required documents
  • Retrieve calls from voicemail and assist callers as needed
  • Identify opportunities to improve workflow, work processes, and patient care, and work cooperatively to implement these and other quality improvements
  • Adhere to HIPAA guidelines
Qualifications Education:  High school diploma/GED required. Some college preferred.  Experience:  Two years of experience working in a physician’s office or healthcare facility; Call Center experience strongly preferred.   Knowledge, Skills, and Abilities:
  • Bilingual English/Spanish
  • Exceptional customer service skills
  • Ability to interact successfully with people from a variety of backgrounds and abilities.
  • Basic computer literacy
  • Working knowledge of electronic medical records and practice management systems.
  • Ability to multi-task in a high change environment 
  Our Benefits Include:
  • 18 PTO days per year & 11 paid holidays
  • Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
  • Dental & Vision
  • Flexible Spending Accounts
  • Employer-paid Life Insurance
  • Employer-paid Short-Term and Long-Term Disability
  • Annual Training
  • 403(b) with 5% employer matching

People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.

Apply