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Entry Level Mainframe Support Jobs (NOW HIRING)

Help Desk Analyst

Atlanta, GA · On-site

$17 - $20/hr

Description Will provide technical support to users of after go-live. • Exceptional analytical ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Atlanta ...

Help Desk Analyst

Birmingham, AL · On-site

$17 - $20/hr

Description Will provide technical support to users after go-live. • Exceptional analytical ... Experience Level Entry Level Job Type & Location This is a Contract position based out of ...

Auditor 3

Phoenix, AZ · On-site +1

$49.50K - $53.84K/yr

Accounting/Auditing, Administrative Support/Customer Service, Research, Healthcare/Nursing ... With career paths for seasoned professionals in a variety of fields, entry-level positions, and ...

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Entry Level Mainframe Support information

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$10

$53

$72

How much do entry level mainframe support jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level mainframe support in the United States is $53.38, according to ZipRecruiter salary data. Most workers in this role earn between $47.12 and $60.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Mainframe Support, and why are they important?

To thrive as an Entry Level Mainframe Support professional, you need foundational knowledge of mainframe systems, basic programming skills (such as COBOL or JCL), and at least an associate degree in computer science or a related field. Familiarity with mainframe tools like IBM z/OS, TSO/ISPF, and ticketing systems is typically required, and IT certifications such as CompTIA or IBM Certified Specialist are advantageous. Strong problem-solving, attention to detail, and effective communication skills help you respond to incidents and collaborate with technical teams. These skills and qualities are crucial for maintaining mainframe reliability, resolving issues promptly, and supporting business-critical operations.

What types of training and mentorship can I expect as an Entry Level Mainframe Support professional?

As an Entry Level Mainframe Support professional, you will typically participate in formal training programs covering mainframe systems, programming languages like COBOL or JCL, and company-specific tools. Many organizations pair new hires with experienced mentors to guide them through troubleshooting, system monitoring, and incident response. You can expect hands-on learning, regular team meetings, and opportunities to shadow senior staff, which help build confidence and technical expertise. This collaborative environment is designed to help you gradually take on more complex tasks as you gain experience.

What are entry level mainframe support jobs?

Entry level mainframe support jobs involve assisting in the maintenance, monitoring, and troubleshooting of mainframe computer systems used by large organizations. These roles typically include tasks such as running batch jobs, responding to system alerts, performing basic system checks, and escalating issues to senior staff when necessary. Employees in these positions work under the supervision of experienced professionals and gain foundational skills in mainframe environments, often using operating systems like IBM z/OS. This role is ideal for individuals beginning their IT careers who want to specialize in legacy computing systems that remain critical to businesses in finance, government, and other industries.

What is the difference between Entry Level Mainframe Support vs Entry Level Network Support?

AspectEntry Level Mainframe SupportEntry Level Network Support
Required CertificationsBasic mainframe certifications (e.g., IBM Certified Associate)CompTIA Network+, Cisco CCNA (entry-level)
Work EnvironmentData centers, large enterprise IT departmentsCorporate offices, data centers, ISP environments
Industry UsageBanking, finance, government agenciesTelecommunications, IT services, corporate networks
Common Search IntentEntry level mainframe jobs, mainframe support rolesEntry level network jobs, network support roles

Entry Level Mainframe Support focuses on maintaining and troubleshooting legacy mainframe systems used by large organizations, requiring knowledge of mainframe environments and certifications. Entry Level Network Support involves managing and supporting network infrastructure like routers and switches, often requiring networking certifications. While both roles support IT infrastructure, mainframe support emphasizes legacy systems, whereas network support centers on network connectivity and security.

More about Entry Level Mainframe Support jobs
What are the most commonly searched types of Mainframe Support jobs? The most popular types of Mainframe Support jobs are:
What states have the most Entry Level Mainframe Support jobs? States with the most job openings for Entry Level Mainframe Support jobs include:
What job categories do people searching Entry Level Mainframe Support jobs look for? The top searched job categories for Entry Level Mainframe Support jobs are:
Software Engineer [Multiple Positions Available]

Software Engineer [Multiple Positions Available]

JP Morgan Chase

Wilmington, DE • On-site

Full-time

Medical, Retirement

Posted 26 days ago


JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 467 frontline employees who took The Breakroom Quiz

45th of 141 rated banks


Job description

Duties: Execute software design, development, and troubleshooting to support modernization of mainframe applications and build scalable solutions on cloud infrastructure. Participate in the analysis and documentation of legacy systems and contribute to the design and implementation of modern architectures. Produce architecture and design artifacts for complex applications and ensure alignment between design constraints and software development. Identify patterns in system data to improve coding practices and enhance system architecture. Lead testing, maintenance, and implementation efforts to ensure reliable and efficient operations.

QUALIFICATIONS:

Minimum education and experience required: Bachelor's degree in Information Technology, Computer Science, or related field of study plus 4 years of experience in the job offered or as Software Engineer, IT Consultant, or related occupation. The employer will alternatively accept a Master's degree in Information Technology, Computer Science, or related field of study plus 2 years of experience in the job offered or as Software Engineer, IT Consultant, or related occupation.

Skills Required: This position requires two (2) years of experience with the following: Designing systems and components using UML and sequence diagrams in z/OS and AWS; Developing and maintaining batch jobs using COBOL, REXX and JCL to access VSAM KSDS, DB2, and MQ services; Deploying, managing, and scaling containerized applications on AWS platform; Building asynchronous, event-driven systems and message-based integration between microservices using AWS Step Functions, AWS SQS, and Kafka; Building and running Docker containers with blue/green deployment patterns; Developing backend microservices and REST APIs using Java and Spring Boot, including Spring Data JPA and Hibernate; Implementing multistage pipelines using CI/CD tools such as Jenkins; Defining and managing job schedules and dependencies using CA7 and Control-M; Managing source and promotions across multiple environments with rollback procedures using Changeman; Coding and version control using Git with branch protection and pull request workflows in GitHub or Bitbucket; Configuring Maven for dependency management and reproducible builds.  

Job Location: 880 Powder Mill Rd, Wilmington, DE 19803.

Full-Time. 

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

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