Entry Level It Jobs in West Springfield, MA (NOW HIRING)

Position Description & Qualifications
Looking for an Entry Level Engineering Technician opportunity at a place you can make a difference every day? Discover this great opportunity in our Ludlow, MA location.
As an Entry-Level Engineering Technician in Ludlow, MA, you will join our engineering support team where you will perform a range of advanced technical tasks involving the construction, testing, inspection, troubleshooting, and modification of mechanical and electrical systems. Bring your expertise and collaborative skills to make an impact towards our military defense by discovering your new role supporting this critical mission.
Serco provides satellite communications (SATCOM), radar modernization, operations and maintenance, and sustainment services that enable customers to extend the lives of existing systems and achieve phased upgrades with new technology to enhance operational capability. Serco specializes in areas including obsolescence engineering, systems engineering services, test equipment design and build, and field engineering services, and maintains a near-field and compact antenna test range at Ludlow.
In this role, you will:

• Perform Environmental Stress Screening (ESS) testing and Antenna Range Testing in accordance with defined procedures.
• Construct components, subunits, subassemblies, and simple models based on engineering layouts and diagrams.
• Adapt and modify standard equipment to meet test or operational needs.
• Troubleshoot and resolve equipment malfunctions independently.
• Receive initial instruction and guidance from engineers or senior technicians, then perform recurring work with minimal oversight.
• Select, set up, and operate standard test equipment; make minor adjustments to test setups and procedures as needed.
• Record, compile, and process test data; identify errors or inconsistencies and present results clearly.
• Assist in design modifications by compiling and analyzing data related to materials, specifications, and previous equipment performance.
• Apply and handle various chemicals per manufacturer or internal guidelines for coatings or other processes.
• Observe and apply industry best practices related to FOD control, ESD material handling, and PPE compliance.
• Follow and contribute to improvements in production processes and standard operating procedures.
• Perform mechanical and electrical inspections, including First Article Inspections and final evaluations.
• Use judgment and initiative to identify gaps or inconsistencies in data and collaborate with engineers or senior technicians to resolve issues.
• Maintain work schedules and deadlines; anticipate and plan for potential delays or changes in project scope.
• Exhibit strong fine motor skills and hand-eye coordination to perform delicate assembly and inspection tasks.
• Perform general housekeeping and maintain a clean, safe work environment.
• Complete all required safety, technical, and compliance training.
• Select or adapt standard procedures or equipment, using fully applicable precedents.

To be successful in this role, you will have:

• Ability to obtain and maintain an Active Secret Clearance
• US Citizenship
• High School Diploma or GED equivalent
  • Higher Level Education such as a Bachelor's degree will be considered in lieu of experience.
• 1 year of related/similar technical experience.
• Basic understanding of mechanical assemblies and mechanical aptitude.
• Foundational knowledge of electrical circuits and connections.
• Ability to read and interpret basic blueprints and DoD-style diagrams.
• Ability to follow directions and performing basic tasks with attention to detail.
• Familiarity of chemical adhesives and paints and willing to learn it further.
• Familiarity with electrical diagrams and basic troubleshooting techniques.
• Strong time management and organizational skills.
• Ability to be a hands-on learner with a consistent drive to improve and develop.
• Basic understanding of computer operations and software tools.
• Ability to be a team player with a positive attitude and adaptability.
• Ability to meet deadlines, work toward project goals, and calculate adjustments or alternatives as needed.
• Strong communication and problem-solving skills.
• Ability to comply with PPE, FOD, and ESD safety standards.
• Ability to complete tasks requiring fine motor skills and dexterity.
• Ability to lift 50lbs.
• Ability to sit and stand for exteneded periods of time.
• Ability to enter confined spaces.
• Ability to travel 10% of the time.

Additional desired experience and skills:

• Experience with environmental and RF test setups.
• Knowledge of chemical application procedures and coating processes.
• Experience in military or mechanical settings.

Apply today to discover your place in our world!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.