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Entry Level It Support Jobs in Spring Valley, NY

Cape

IT Support Specialist

New York, NY · On-site

The Opportunity We're looking for an Onsite IT Support Specialist to be the friendly, first line of IT support for our NY office. You'll own the day-to-day employee IT experience from a great day-one ...

EliseAI

IT Support Specialist

New York, NY · On-site

About the Role We're looking for an IT Support Specialist to join our team as a trusted onsite IT partner, supporting our growing presence across multiple offices. In this role, you'll serve as the ...

iSoftStone

IT Support Engineer

New York, NY · On-site

$40/hr

Description iSoftStone, Inc. is seeking an IT Support Engineer to join our Team in New York and Washington DC! *THIS IS A PART-TIME (20 HOURS PER WEEK) W2 CONTRACT ROLE* FLUENCY IN MANDARIN IS ...

Flex

IT Support Specialist(Temp)

New York, NY · On-site

Flex is in search for IT Support contractors to serve as the front line for tier 1 & 2 IT requests for our Customer Success organization. This is a contract role that will have hands-on execution ...

DoorDash

IT Support Specialist II

New York, NY · On-site

About the Team The IT Service Desk Teams provide complete, real-time support to DoorDash employees needing IT support or IT equipment. These teams partner closely with other areas of the business and ...

Flex

IT Support Specialist(Temp)

New York, NY · On-site

Flex is in search for IT Support contractors to serve as the front line for tier 1 & 2 IT requests for our Customer Success organization. This is a contract role that will have hands-on execution ...

NRI North America

IT Support Specialist

New York, NY · On-site

$18 - $22/hr

Provide training and support to users on new software and technologies, enhancing their technical skills and efficiency. * Work closely with other IT team members on projects, upgrades, and system ...

Touro University

IT Support Technician

Manhattan, NY · On-site

$34K - $42K/yr

IITS support technicians provide both on-premises and remote support for instructional technologies ... Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ...

CARES

IT Support Asst

New York, NY

$40K - $60K/yr

IT Support Associate Salary Range: $40,000-$60,000 Location(s): Lower East Side, Dyker Heights, and Bensonhurst Essential Duties and Responsibilities: The role of the IT Support Assistant will be an ...

Peak Systems

Be Seen First

Temporary IT Support Technician - iPad Support / Field Technician

New York, NY · On-site

$24 - $26/hr

Temporary IT Support Technician - iPad Support / Field Technician Company: Peak Systems Inc ... entry-level IT professionals . Technicians will support elementary, middle, and high school ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Spring Valley, NY

Entry Level It Support information

See Spring Valley, NY salary details

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How much do entry level it support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level it support in Spring Valley, NY is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.72 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Spring Valley, NY?

The most popular types of It Support jobs in Spring Valley, NY are:

What job categories do people searching Entry Level It Support jobs in Spring Valley, NY look for?

The top searched job categories for Entry Level It Support jobs in Spring Valley, NY are:

What cities near Spring Valley, NY are hiring for Entry Level It Support jobs?

Cities near Spring Valley, NY with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Spring Valley, NY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,186 per year, or $18.8 per hour.

IT Support Specialist

Cape

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

About Cape
Cape is America's privacy-first mobile carrier. Our mission is to be a force for good in global wireless. Cape was founded in 2022 by people who believe privacy is a fundamental right, not a luxury to be traded away. Our journey began when our founder recognized a critical vulnerability in our modern world: everyone relies on the same stagnant cellular infrastructure and legacy systems that track our every movement, monitor and profile our connections, and lose and sell our personal data.
Instead of accepting the status quo, we decided to fix it. National security professionals, journalists, parents, and everyone in between can stay connected and have privacy.
We didn't just build a layer on top of old tech; we built America's most private and secure mobile carrier from the ground up. By building our own network from scratch, we are able to design and build a suite of privacy and security features that no other carrier on the planet can offer.
Today, Cape provides our secure network to consumers, businesses, and government agencies alike. We closed our Series C in March 2026, and we are scaling rapidly, with the goal of giving people back control of their most personal information.
The Team
At Cape, we are the architects of a privacy-centric movement that is just getting started. We are relentless builders, constantly innovating at the edge of what's possible in telecommunications. We operate on a foundation of high trust and high expectations. Our structure is flat, and collaboration matters more than hierarchy. As a member of our team, you will collaborate with world-class engineers, architects, and visionaries, and work across organizational lines to solve "impossible" problems and deliver mission-critical results for our users every single day.
The Opportunity
We're looking for an Onsite IT Support Specialist to be the friendly, first line of IT support for our NY office. You'll own the day-to-day employee IT experience from a great day-one onboarding, to fast resolution of everyday support requests, to a smooth offboarding. You will also keep our hardware inventory accurate and our onsite spaces (desks, conference rooms, AV) ready to go.
Purpose:
  • Make technology invisible. Every Cape employee - from their first hour on day one - should be able to do their best work on our privacy and national security mission without IT ever being the thing that slows them down.
  • Turn hypergrowth into a smooth ride. Rapid hiring, new offices, and new tools arriving weekly could easily become chaos; this role exists to make scale feel effortless for the people living through it.
  • Keep us fast and accountable. Speed can't come at the cost of trust - every device, access grant, and piece of hardware stays tracked, secure, and audit-ready as we grow into certifications like CMMC and SOC 2.

What You'll Work on:
  • Be the face of IT in our NY office. You'll be the go-to for hands-on help today, and a key voice in designing the IT buildout of new spaces.
  • Own IT onboarding through hypergrowth. You'll run a smooth day-one experience at a pace of multiple starts bi-weekly and make the process measurably better every cycle: automate provisioning, cut setup time, and raise the bar for what a first day feels like.
  • Own Tier-1 resolution against SLA, then beat it. You'll work alongside our internal AI agent and build the automations and AI workflows that drive down resolve time and drive up customer satisfaction. Efficiency here isn't a buzzword; it's your scoreboard.
  • Build our asset-management system from the ground up. You'll own laptops, peripherals, and specialty hardware across two offices, international travelers, and remote employees - and make it audit-ready as we take on certifications like CMMC Level 2.
  • Shape Cape's physical IT presence. You'll be at the forefront of new offices, conference-room and AV tech, visitor systems with a mandate to bring in the best technology out there, not just keep the lights on.
  • Live in ambiguity and learn fast. Our integration surface grows monthly - new vendor and tools arrive weekly, each needing evaluation, SSO/SCIM, device packaging, and documentation. Learning has never been easier; you'll be expected to use every tool available and ship.

Are you the candidate we are looking for? (Requirements for the role) You have:
  • 2-3+ years of experience in IT support, particularly in a dynamic and evolving tech environment.
  • Hands-on experience supporting Apple/macOS laptops (and comfort across Windows and linux where needed).
  • Familiarity with mobile device management (Iru, Jamf, or similar).
  • Experience working in a ticketing/helpdesk system (e.g., Jira Service Management) and working to SLAs.
  • Demonstrated ability in setting up, troubleshooting, and maintaining conference room hardware and software.
  • Comfort with Google Workspace and/or Microsoft 365 administration basics.
  • Proven track record of effectively managing IT hardware procurement and inventory.
  • Strong problem-solving skills and ability to provide timely resolution to hardware and software issues.
  • Strong customer-service instincts, clear communication, and reliable follow-through.
  • Eagerness to work on projects that have a real-world impact on privacy and national security.
  • May require lifting or carrying desktop computers up to 25 lbs
Compensation:
We offer competitive compensation that is geo-adjusted based on your location, along with meaningful equity so you share in the value you help create. Salary range for this role in New York, NY is $85,000-$105,000 depending on experience and interview performance.
Our benefits include:
  • 401(k) match
  • Unlimited PTO
  • 100% coverage of medical, dental, and vision premiums for you and your dependents
  • 12 weeks paid parental leave (for all parents, no waiting period)
  • Stipends for
    • Family-forming needs
    • Gender-affirming care

Our Culture & Values
  • We hire excellent people, give them outsized responsibility, and trust them to execute. Every person at Cape has a proven track record of tackling hard problems and winning.
  • We believe that personal privacy and national security are not at odds, and that they can be reconciled through strong technology.
  • We believe companies exist to build awesome things and take care of the people who build them, so we offer top-tier healthcare, 401(k) matching, and a generous vacation policy that our team actually uses to recharge.
  • We believe that a stronger company and a better product are built by people from all walks of life. We hire without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, or Veteran status. If you are great at what you do, you belong here.
How to apply
Click the link below to apply.
We reserve the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, and without regard to disability or status as a protected veteran, or any other status protected by law.

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