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Entry Level It Support Jobs in Rosharon, TX (NOW HIRING)

Texas Technology Group

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Remote IT Support Technician (Microsoft 365)

Houston, TX ยท Remote

$50K - $85K/yr

About Texas Technology Group TTG is a managed IT services provider supporting small and mid-sized businesses. We handle their Microsoft 365 environments, endpoints, and day-to-day IT support so they ...

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Texas Technology Group

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Remote IT Support Technician (Microsoft 365)

Houston, TX ยท Remote

$50K - $85K/yr

About Texas Technology Group TTG is a managed IT services provider supporting small and mid-sized businesses. We handle their Microsoft 365 environments, endpoints, and day-to-day IT support so they ...

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nextSource

Trading Floor IT Support Analyst

Houston, TX ยท On-site

$50 - $54/hr

Trading Floor IT Support Analyst Houston, TX | Hybrid, 2 to 3 days onsite per week | Contract $50 to $54 per hour We're hiring a Trading Floor IT Support Analyst for a long-term contract opportunity ...

Popeyes

IT Field Support Specialist

Sugar Land, TX ยท On-site

In this role, you'll provide essential first-level IT support to ensure our restaurants run smoothly, supporting everything from POS systems to restaurant technology infrastructure. What We Offer

Visual Edge IT

IT Support Technician - Tier 3

Houston, TX ยท On-site

$75K - $90K/yr

Visual Edge IT is seeking an IT Support Technician to join our growing Service Desk team. In this role, you'll serve as the first point of contact for customers seeking technical support, providing ...

Per Scholas

Instructional Assistant (IT Support)

Houston, TX ยท On-site

$16 - $19/hr

Instructional Assistant (IT Support) DURATION : Full Time LOCATION : Houston, Texas WHO WE ARE LOOKING FOR: Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional ...

AllSTEM Connections

IT Service Desk Specialist

Pasadena, TX ยท On-site

$62K - $116K/yr

Job Title: IT Support Specialist (Manufacturing & Plant Operations) Role Overview We are seeking a motivated and customer-focused IT Support Specialist to join our technology support team at a major ...

Star Pipe Products

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IT Help Desk Support Tier 1

Houston, TX ยท On-site

$45K/yr

Receives and accurately records IT support requests in a ticketing system. Quickly identifies tickets that need escalation and routes escalated tickets to the appropriate technician. Updates the ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Rosharon, TX

Entry Level It Support information

See Rosharon, TX salary details

$10

$16

$23

How much do entry level it support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level it support in Rosharon, TX is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What cities near Rosharon, TX are hiring for Entry Level It Support jobs? Cities near Rosharon, TX with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Rosharon, TX as of August 2026, with employment types broken down into 70% Full Time, 6% Part Time, 6% Temporary, and 18% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $34,602 per year, or $16.6 per hour.

Level 2 IT Support Technician - MSP

IAG Business Technology

Houston, TX โ€ข On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 21 days ago

Job description

IAG Business Technology is seeking an experienced Level 2 IT Support Technician to join our managed services team.


This is not a script-based help desk position. You will take ownership of technical issues involving Microsoft 365, Windows workstations, Windows servers, networks, cloud services, security tools, and business applications. You will work directly with clients, collaborate with other technicians, and help businesses use technology more securely and effectively.

The right candidate enjoys troubleshooting, communicates well with both technical and nontechnical users, documents their work accurately, and knows when to research, resolve, collaborate, or escalate.


What You Will Do

  • Troubleshoot and resolve Level 2 support requests involving Windows workstations, servers, networks, Microsoft 365, and business applications.
  • Support Windows 10 and Windows 11 computers in business environments.
  • Administer Microsoft 365 services, including Exchange Online, user accounts, licensing, permissions, and multifactor authentication.
  • Support Microsoft Entra ID, Intune, and traditional Active Directory environments.
  • Maintain Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, file shares, permissions, and event logs.
  • Diagnose connectivity problems involving LANs, wireless networks, VPNs, firewalls, switches, DNS, and internet services.
  • Perform new-user setup, employee offboarding, computer deployments, software installations, and workstation replacements.
  • Assist with server, cloud, Microsoft 365, security, backup, and infrastructure projects.
  • Monitor and respond to alerts generated by remote monitoring, backup, endpoint-security, and infrastructure-management systems.
  • Communicate clearly with clients throughout the troubleshooting process.
  • Create accurate service-ticket notes, technical documentation, and time entries.
  • Perform occasional onsite service at client locations throughout the Houston area.
  • Participate in planned after-hours work when required for maintenance, migrations, or client projects.


Required Qualifications

  • At least three years of professional IT support experience in a business environment.
  • Hands-on experience troubleshooting Windows computers, Microsoft 365, networks, and Windows Server systems.
  • Working knowledge of Active Directory, Group Policy, DNS, DHCP, file permissions, and Windows event logs.
  • Ability to independently investigate technical problems and carry them through resolution.
  • Understanding of common networking concepts, including TCP/IP, subnets, VLANs, VPNs, firewalls, switches, and wireless networks.
  • Strong verbal and written communication skills.
  • Professional and patient approach when working directly with clients.
  • Ability to prioritize multiple tickets and maintain accurate documentation.
  • Valid driver’s license, reliable transportation, and ability to travel to local client sites.


Preferred Qualifications

  • Previous experience working for a managed services provider or outsourced IT company.
  • Experience with an RMM, PSA, or professional ticketing platform.
  • Experience with ConnectWise Automate, ConnectWise ScreenConnect, or similar tools.
  • Experience administering Microsoft Entra ID, Intune, Azure, and Exchange Online.
  • Familiarity with Fortinet, Acronis, endpoint-security platforms, and cloud backup solutions.
  • Experience with server migrations, Microsoft 365 migrations, or infrastructure projects.
  • Microsoft, CompTIA, Fortinet, or other relevant technical certifications.


Certifications are valued, but practical troubleshooting ability, client communication, and personal accountability are more important than collecting credentials.


Company Description

IAG is an information technology services company that serves small and medium sized businesses, with special expertise in the IT needs of law firms, medical practices, financial service providers and energy companies. We provide reliable, secure, and personalized technology services that support the day-to-day needs and strategic business goals of our clients, 24/7. I

IAG is an award winning MSP headquartered in Houston TX. Ranked as one of the Top 25 Largest Information Technology Consultants in the area (HBJ Book of Lists) and Repeat winner of the BBB Awards of Excellence, Winners of Distinction award, IAG has the privilege of working with best-in-class customers and has the ability to hire great employees. IAG strives to find the best candidates to integrate into the team. We feel that with this team focus, great things will happen.