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Entry Level It Support Jobs in Romeoville, IL (NOW HIRING)

North Park University

IT Support Specialist I

Chicago, IL · On-site

$45K - $50K/yr

Position Summary The IT Support Specialist provides Tier 1 support for all campus technology systems and platforms including deployment, maintenance, troubleshooting, and repair of campus computers ...

Amazon

IT Support Associate II

West Chicago, IL · On-site

$17.25 - $22.50/hr

OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in ...

Amazon

IT Support Associate II

Matteson, IL · On-site

$16.75 - $21.75/hr

OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in ...

pace systems, inc.

Be Seen First

IT Support Specialist - Managed Services

Naperville, IL · On-site

$25 - $28/hr

Position Summary Pace Systems is seeking an IT Support Specialist to join our growing Managed Services team. This position provides hands-on and remote technical support to users at multiple managed ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Romeoville, IL

Entry Level It Support information

See Romeoville, IL salary details

$12

$18

$26

How much do entry level it support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level it support in Romeoville, IL is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.82 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What job categories do people searching Entry Level It Support jobs in Romeoville, IL look for?

The top searched job categories for Entry Level It Support jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Entry Level It Support jobs?

Cities near Romeoville, IL with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Romeoville, IL as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $39,429 per year, or $19 per hour.

IT Support Specialist I

North Park University

Chicago, IL • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Life, Retirement

Re-posted 10 days ago

Job description

About North Park

Founded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church of over 3,200 students from around the country and the world.

North Park University is located in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United States. It is nine miles from downtown Chicago. The North Park campus has often been referred to as an oasis in the heart of the city - a place where students from urban, rural, and suburban backgrounds alike can call home. And all of this within the major metropolitan backdrop of Chicago: one of the world's largest and most diversified economies, renowned for its museums and music, and voted best large city in the U.S. for four years in a row by Conde Nast Traveler.

Mission

The mission of North Park University is to prepare students for lives of significance and service through education in the liberal arts, professional studies, and theology.

Vision

Building on our core institutional identity-Christian, city-centered, intercultural-our vision is to create a university of uncommon character and enduring excellence, where faith, learning, and service meet.

Position Summary

The IT Support Specialist provides Tier 1 support for all campus technology systems and platforms including deployment, maintenance, troubleshooting, and repair of campus computers, phones, AV room equipment and related software and systems. This may also include basic network troubleshooting and repair as it relates to these areas.

Responsibilities

  • Create and respond to IT Service Desk support tickets
  • Provide walk-in and telephone technical support as needed
  • Provide Tier 1 support for all campus technology systems and platforms
  • Install, maintain, and troubleshoot campus computers, computer software, phones, printers, networking, and related software and systems
  • Assist students, faculty, and staff with basic connection and operation of computer equipment and software.
  • Troubleshoot and resolve issues with AV room equipment
  • Help manage and work alongside student technicians as needed
  • Document work in a thorough and coherent manner
  • Clear verbal and written skills to communicate with technical and non-technical personnel regarding technology usage and issues.
  • Maintain and increase knowledge in subject areas through online resources, vendor tech support, and training opportunities when available.

Salary Range: $45,000-$50,000 per year

Requirements

  • Bachelor's Degree preferred
  • Proficient with current Microsoft Windows operating systems and Microsoft Office applications
  • Experience with current Mac OS operating systems
  • Experience with a variety of desktop software applications
  • Developed troubleshooting skills and ability to analyze new issues
  • Ability to prioritize and keep track of multiple open issues while following them through to resolution in a timely manner
  • Ability and interest in learning new things "on the job" without formal training
  • Personal commitment to North Park's mission of Christian higher education

Desirable Qualifications

  • Experience with network configuration and troubleshooting
  • Experience with Microsoft Teams and OneDrive
  • Experience with AV equipment

Work Schedule:   This position is fully onsite and does not include remote work days.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Prescription Plan
  • Flexible Spending Account
  • Commuter Benefit
  • Life Insurance
  • Disability Insurance
  • Retirement Plan
  • Tuition Remission
  • Helwig Recreation Center

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