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Entry Level It Support Jobs in Romeoville, IL (NOW HIRING)

Whitbread

Jr. IT Support Technician

Chicago, IL · On-site

$45K - $52K/yr

Purpose of the Job We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful ...

Netrix Global

Sr IT Support Engineer

Chicago, IL · On-site

About The Opportunity This Sr IT Support Engineer position is located in Chicago, IL 60614 of the United States. Netrix Global, award-winning provider of cybersecurity and end-to-end IT services, is ...

Robert Half

IT Support Specialist

Chicago, IL · On-site

$60K - $70K/yr

... technologies. The ideal candidate brings strong troubleshooting skills, a service-oriented mindset, and hands-on experience supporting Microsoft environments and device management tools.

Netrix Global

Sr IT Support Engineer

Chicago, IL · On-site

About The Opportunity This Sr IT Support Engineer position is located in Chicago, IL 60614 of the United States. Netrix Global, award-winning provider of cybersecurity and end-to-end IT services, is ...

Netrix Global

Sr IT Support Engineer

Chicago, IL

About The Opportunity This Sr IT Support Engineer position is located in Chicago, IL 60614 of the United States. Netrix Global, award-winning provider of cybersecurity and end-to-end IT services, is ...

TCS Education System

IT Site Support Analyst

Chicago, IL · On-site

Job Title: IT Support Analyst Department: IT Department Job Purpose: The Community Solution Education System is seeking an IT Support Analyst to join our onsite support team at The Chicago School and ...

The Scion Group

IT Support Specialist - I

Chicago, IL · On-site

As the first point of contact for IT support requests, this role combines traditional service desk responsibilities with dispatcher duties, ensuring that incoming technical issues are properly logged ...

Heniff

IT Support Services Specialist

Oak Brook, IL

$50K - $55K/yr

... support to customers across the business for computer hardware, software, other technology ... IT systems. Duties and Responsibilities: * Assist customers in person and remotely via Team Viewer ...

Revel Staffing

IT Manager

Chicago, IL

$85K - $115K/hr

Manage IT help desk operations and support ticketing system * Oversee hardware, software, systems, and user-support processes * Support network, infrastructure, and endpoint performance

Tempus

Senior IT Support Specialist

Chicago, IL · On-site

$75K - $110K/yr

Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following: * Addressing and mitigating technology-related issues for ...

Tempus

Senior IT Support Specialist

Chicago, IL · Hybrid

$75K - $110K/yr

Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following: * Addressing and mitigating technology-related issues for ...

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Showing results 21-40

All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Romeoville, IL

Entry Level It Support information

See Romeoville, IL salary details

$12

$18

$26

How much do entry level it support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for entry level it support in Romeoville, IL is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What jobs pay 4000 a week without a degree?

Entry-level IT support roles typically do not pay $4,000 a week without significant experience or specialized certifications. High-paying jobs in technology or other fields that reach this level usually require advanced skills, certifications, or experience beyond entry-level positions. Most roles offering such high weekly pay are in specialized or senior positions, often requiring a degree or extensive training.

What does entry-level IT support do?

Entry-level IT support roles involve assisting users with technical issues, troubleshooting hardware and software problems, and maintaining computer systems. These positions often require basic knowledge of operating systems, networking, and common tools like ticketing systems, and may involve working under supervision to develop technical skills.

What is the easiest entry-level IT job?

An entry-level IT support role is often considered one of the easiest starting positions in IT, as it typically involves basic troubleshooting, hardware and software setup, and customer service. These roles usually require foundational knowledge of operating systems, networking, and common tools like ticketing systems, and may be accessible with certifications such as CompTIA A+.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

Can you get an IT support job with no experience?

Entry-level IT support jobs often do not require prior professional experience and typically focus on basic technical skills, customer service, and problem-solving abilities. Candidates can improve their chances by obtaining certifications like CompTIA A+ and gaining hands-on experience through internships or personal projects.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are popular job titles related to Entry Level It Support jobs in Romeoville, IL? For Entry Level It Support jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Romeoville, IL look for? The top searched job categories for Entry Level It Support jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Entry Level It Support jobs? Cities near Romeoville, IL with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Romeoville, IL as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,429 per year, or $19 per hour.

Jr. IT Support Technician

Whitbread

Chicago, IL • On-site

$45K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Join the global leader in responsible marketing activation services
At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing activation at scale. With over 4,000 colleagues across more than 55 countries, you'll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients.
Purpose of the Job
We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful candidate will assist with device deployment, user account administration, endpoint management, and troubleshooting using Microsoft Entra ID, Microsoft InTune, and JAMF. This role is ideal for someone with 1-3 years of IT support experience looking to develop their skills in a modern cloud-managed environment. Reporting directly to the IT Manager Americas, and working alongside team members based in Chicago, IL.
This role will be required to be in office 5 days per week in our downtown Chicago Headquarters.
*Applicants must be authorized to work in the United States without employer sponsorship, now or in the future.
Key Responsibilities
  • Provide first-line technical support for Windows and macOS devices.
  • Configure, deploy, and troubleshoot Windows PCs, Apple Mac, and mobile devices.
  • Manage user accounts, groups, and permissions using Microsoft Entra ID (Azure AD).
  • Enroll, configure, and manage endpoints using Microsoft InTune.
  • Install, configure, and support Microsoft 365 applications.
  • Diagnose and resolve hardware, software, network, printers, and connectivity issues.
  • Perform software installations, updates, and security patching.
  • Assist with onboarding and offboarding of employees, including device provisioning and account setup.
  • Maintain accurate documentation of incidents, procedures, and asset inventory.
  • Procure hardware through approved suppliers and assist with software licenses.
  • Escalate complex technical issues to senior IT staff and other teams when required.
  • Deliver excellent service level agreements (SLAs).
  • Undertaking other duties not specifically stated which from time to time are necessary without altering the nature or level of responsibility.

Knowledge, Skills & Experience
  • Bachelor's degree in Information Technology or a related discipline and/or equivalent work experience.
  • 1-3 years of experience in an IT Helpdesk or Desktop Support role.
  • Hands-on experience supporting Windows 11, Apple macOS, mobile devices (both iOS and Android).
  • Experience administering Microsoft Entra ID and Microsoft InTune.
  • Familiarity with Microsoft 365 applications.
  • Basic understanding of TCP/IP networking, DNS, DHCP, VPN, and Wi-Fi troubleshooting.
  • Knowledge of Active Directory and Group Policy is beneficial.
  • Strong problem-solving, communication, and customer service skills.
  • Ability to prioritize multiple support requests in a fast-paced environment.
  • MS Certification preferred
  • Apple Mac Certification preferred

Company Benefits
  • Healthcare, dental, vision insurance
  • Short-term and long-term disability coverage
  • 401k with discretionary company match
  • PTO and company holidays

For Illinois based applicants: The US base salary range for this position is $45,000 to $52,000 annually. Actual compensation packages are based on a variety of factors that are unique to each candidate, including skill set, experience, education, certifications and work location. This range may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus targets, benefits and/or other applicable incentives in addition to base salary.
You belong in our global community
Belonging is at the heart of HH Global. We don't just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are.
HH Global is an equal opportunity employer and considers all qualified applications without regard to protected characteristics.

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