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Entry Level It Support Jobs in Romeoville, IL (NOW HIRING)

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

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IT Support Specialist

Chicago, IL ยท On-site

$47K - $55K/yr

Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.

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IT Support Specialist

Chicago, IL ยท On-site

$47K - $55K/yr

Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.

IT Support Specialist

Chicago, IL ยท Hybrid

$65K - $70K/yr

IT Support Specialist IT โ€ข Hireology โ€ข Chicago, IL โ€ข Hybrid About Hireology Hireology's technology empowers businesses to build great teams. Over the last decade, we've grown from a scrappy ...

IT Support Specialist

Chicago, IL ยท Hybrid

$65K - $70K/yr

IT Support Specialist IT โ€ข Hireology โ€ข Chicago, IL โ€ข Hybrid About Hireology Hireology's technology empowers businesses to build great teams. Over the last decade, we've grown from a scrappy ...

Essential Duties & Responsibilities IT Support & Troubleshooting * Serve as the first point of contact for internal IT requests * Troubleshoot hardware, software, access, and connectivity issues

The IT Operations Support Analyst is responsible for frontline IT operations Help Desk ticket fulfillment, improving documentation of IT tasks, and assisting with IT projects. The IT Operations ...

IT Support Technician

Batavia, IL ยท On-site

$50K - $65K/yr

The IT Operations Support Analyst is responsible for frontline IT operations Help Desk ticket fulfillment, improving documentation of IT tasks, and assisting with IT projects. The IT Operations ...

Provide first-line IT support through the ticketing system, Slack, and in-person walkthroughs * Troubleshoot hardware and peripherals: laptops, monitors, scanners, docking stations, printers, label ...

The IT Operations Support Analyst is responsible for frontline IT operations Help Desk ticket fulfillment, improving documentation of IT tasks, and assisting with IT projects. The IT Operations ...

Provide first-line IT support through the ticketing system, Slack, and in-person walkthroughs * Troubleshoot hardware and peripherals: laptops, monitors, scanners, docking stations, printers, label ...

IT Support Technician

Lemont, IL ยท On-site

$21.75 - $29.75/hr

Mid-Level IT Support Technician Location: On-site at Lemont, IL Duration: 6 Months Work Schedule: The contractor is expected to work a standard 40-hour week, 8 hours daily. Monday through Friday, 9 ...

Job Summary The IT Support Specialist I provides first-line technical support across the organization, assisting end users and administrative staff with hardware, software, and system issues. This ...

Urgent

Job Summary The IT Support Specialist I provides first-line technical support across the organization, assisting end users and administrative staff with hardware, software, and system issues. This ...

IT Support Services Technician

Wheaton, IL ยท On-site

$28.50 - $30/hr

The IT Support Services Technician provides hands-on, in-person technical support to faculty, staff, and students and serves as the first line of technical response for campus technology issues. This ...

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Entry Level It Support information

See Romeoville, IL salary details

$12

$18

$26

How much do entry level it support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for entry level it support in Romeoville, IL is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What job makes $10,000 a month without a degree?

An entry-level IT support role typically does not pay $10,000 a month without experience or advanced certifications. High-paying tech roles such as software developers, cloud engineers, or cybersecurity specialists can reach that level, often requiring specialized skills, certifications, or experience rather than a degree. These positions may involve working with tools like AWS, Cisco, or Microsoft, and often demand continuous learning and skill development.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

How to get into IT support with no experience?

Entry-level IT support roles often require basic knowledge of computer hardware, software, and troubleshooting. Gaining relevant skills through online courses, certifications like CompTIA A+, and hands-on practice can improve your chances; internships or volunteering can also provide practical experience.

Is IT support a good entry-level job?

IT support is a common entry-level role that provides foundational technical skills, such as troubleshooting hardware and software issues, and often requires certifications like CompTIA A+. It offers opportunities for career growth into specialized IT fields and typically involves working in office or help desk environments. The role can be suitable for those interested in technology and customer service.

What is the easiest entry-level IT job?

An entry-level IT support role is often considered one of the easiest entry points into the IT field, as it typically involves basic troubleshooting, hardware setup, and customer service. These positions usually require foundational knowledge of computer systems, and certifications like CompTIA A+ can help candidates qualify. The work environment is often help desk or technical support centers, with standard daytime hours.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What job categories do people searching Entry Level It Support jobs in Romeoville, IL look for? The top searched job categories for Entry Level It Support jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Entry Level It Support jobs? Cities near Romeoville, IL with the most Entry Level It Support job openings:
Infographic showing various Entry Level It Support job openings in Romeoville, IL as of June 2026, with employment types broken down into 71% Full Time, 17% Part Time, and 12% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,429 per year, or $19 per hour.
IT Support Specialist

IT Support Specialist

Next Step Systems

Chicago, IL โ€ข On-site

Full-time

Medical, Retirement, PTO

Posted 23 days ago


Job description

IT Support Specialist, Chicago, IL
The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic networking issues, managing relationship with external IT vendor, and suggesting and implementing technology-related business-improvement projects. Ability to troubleshoot and solve straight-forward problems that do not have SOPs required. Company requires a full COVID-19 vaccine (as defined by the Center for Disease Control and Prevention (CDC)) or an approved exemption as an accommodation. Position requires 3 days Onsite and 2 days Remote, with occasional after-hours and weekend work.
IT Support Specialist Responsibilities:
- Identify and resolve basic issues in office networking environment, including internet connectivity, file server and VPN availability, access to networked peripherals such as printers/fax/copiers.
- Work with external IT provider to ensure infrastructure networking and computing systems remain available.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions (including but not limited to automating data collection or entry; website design; basic coding/scripting).
- Setup and prepare offices with IT equipment.
- Assist with routine local technical projects and deployment of software updates/support.
- Work with the IT Lead to maintain or create policies, procedures, and processes (e.g., relating to data and network security, hardware/software usage; selection and replacement of computing equipment etc.).
- Assist IT Lead with managing external IT vendor relationships, tickets, and projects.
- Website maintenance and updates.
- Warranty equipment management.
- Software support and product research.
- IT inventory management; disposal; destruction.
- Assist with internal control matrix for SOC and scheduled SOC tasks.
- Maintain Emergency Contact Portal and IT Policy Handbook.
- Assist with conflict checks and related software.
- Assist OPS team with office coverage and supplies.
- Other Administrative functions as needed.
IT Support Specialist Qualifications:
- 1+ years of IT experience with client, server, and network service delivery.
- 2+ years or experience with networking concepts such VPN environments and Multi-Factor Authentication (MFA).
- 2+ years of experience of troubleshooting in a multi-user environment.
- 2+ years of experience in a professional environment.
- 2+ years of experience in PC and MAC troubleshooting.
Preferred Qualifications:
- Bachelor's degree in computer science or IT related field is a plus.
- Industry relevant certifications such as: CompTIA, Network+, Cisco/CCNA, Linux.
- Ability to explain complex IT concepts in simple terms.
- Ability to manage high priority projects.
- Excellent written and verbal communication skills.
- Proven ability to work successfully with limited supervision.
- Graphic Design skills are a plus.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Chicago IL Jobs, IT Support Specialist, VPN, MFA, Multi-factor Authentication, CompTIA Certification, Network+ Certification, Cisco Certification, CCNA Certification, Linux Certification, PC, MAC, Chicago Recruiters, IT Jobs, Chicago Recruiting
Looking to hire for similar positions in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire IT Support Specialists for jobs Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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