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Entry Level It Support Jobs in Rochester, MN (NOW HIRING)

Mayo Clinic

IT Cloud Engineer

Rochester, MN

$56.75 - $75.75/hr

The Information Technology Cloud Engineer works to ensure that enterprise cloud solutions are ... Supports compliance of role-based access control (RBAC), cost containment and cloud provider ...

City of Rochester, MN

PC Support Technician

Rochester, MN · On-site

$32.94 - $40.62/hr

Information Technology Opening Date: 06/29/2026 POSITION DESCRIPTION The City of Rochester welcomes applications for: PC Support Technician Technology The City of Rochester is committed to a ...

Alerus

Provisioning Specialist

Rochester, MN

$25 - $30/hr

The Information Technology Department provides technology tools and support to all employees of Alerus. As part of the IT Enterprise team, the Provisioning Specialist is responsible for provisioning ...

New

City of Rochester

PC Support Technician

Rochester, MN · On-site

$32.94 - $40.62/hr

AND Three (3) years of experience with Information Technology tasks such as installing and ... support for operating systems and various software applications such as Microsoft Office. OR An ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Rochester, MN

Entry Level It Support information

See Rochester, MN salary details

$10

$17

$24

How much do entry level it support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for entry level it support in Rochester, MN is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What jobs pay 4000 a week without a degree?

Entry-level IT support roles typically do not pay $4,000 a week without significant experience or specialized certifications. High-paying jobs in technology or other fields that reach this level usually require advanced skills, certifications, or experience beyond entry-level positions. Most roles offering such high weekly pay are in specialized or senior positions, often requiring a degree or extensive training.

What does entry-level IT support do?

Entry-level IT support roles involve assisting users with technical issues, troubleshooting hardware and software problems, and maintaining computer systems. These positions often require basic knowledge of operating systems, networking, and common tools like ticketing systems, and may involve working under supervision to develop technical skills.

What is the easiest entry-level IT job?

An entry-level IT support role is often considered one of the easiest starting positions in IT, as it typically involves basic troubleshooting, hardware and software setup, and customer service. These roles usually require foundational knowledge of operating systems, networking, and common tools like ticketing systems, and may be accessible with certifications such as CompTIA A+.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

Can you get an IT support job with no experience?

Entry-level IT support jobs often do not require prior professional experience and typically focus on basic technical skills, customer service, and problem-solving abilities. Candidates can improve their chances by obtaining certifications like CompTIA A+ and gaining hands-on experience through internships or personal projects.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Rochester, MN? The most popular types of It Support jobs in Rochester, MN are:
What are popular job titles related to Entry Level It Support jobs in Rochester, MN? For Entry Level It Support jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Rochester, MN look for? The top searched job categories for Entry Level It Support jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Entry Level It Support jobs? Cities near Rochester, MN with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
IT Application Analyst - Hybrid

IT Application Analyst - Hybrid

Mayo Clinic

Rochester, MN • Hybrid

$88K - $123K/yr

Other

Medical, Dental, Vision, Retirement

Posted 15 days ago

Mayo Clinic rating

7.9

Company rating: 7.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

105th of 886 rated healthcare providers

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

Responsibilities

The Charge Router & Batch Billing Team within the Electronic Health Record Patient Access & Revenue Cycle work unit is seeking an IT Application Analyst to support the operations, maintenance, and growing complexity of Epic Charge Router and Batch Billing functionality.  Charge Router and Batch Billing is implemented across the Mayo Clinic enterprise. We maintain strong partnerships with our business Revenue Cycle colleagues as well.
This role requires strong analytical and organizational skills, sound judgment and decision-making ability, excellent verbal and written communication skills, and the ability to work collaboratively across diverse teams.

Supports software programs or modules across multiple clinical and/or business functions.  Understands the business environment and the impact IT can have on the business environment.  Provides analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications. 
Maintains knowledge of existing systems and is certified in the vended application, as required.  Configures, designs, develops, or modifies applications via vendor tools or augmented tools developed within Mayo Clinic and is able to validate data integrity of changes introduced.  Resolves customer problems with software and responds to requested improvements and enhancements. 
Research requests to determine scope, size and impact.  Works with customers to elicit requirements through a variety of techniques.  Validates requirement information with customers to ensure completeness, correctness, and clarity.  Validates the developed solution to ensure it satisfies the stated requirements.  Functions as a liaison between clinical, business, and technical areas during the planning process.  Builds credibility and rapport with customers to understand their needs. 
Manages small- to mid-sized projects.  Contributes to software testing activities.  May be required to provide 24/7 on-call support.
During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps.
This vacancy is not eligible for sponsorship/we will not sponsor or transfer visas for this position.  Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
 


Qualifications

Bachelor's degree or Associate's degree with 2 years' experience in business analysis.  Vendor application certification may be required.
Preferred Qualifications:

  • Prior Epic build and application support experience is required in the HB, PB, Charge Router and Batch Billing areas. 
  • Candidates with Epic certification are strongly desired. In lieu of certification at time of hire, the selected candidate must obtain Epic Charge Router certification within 3-6 months of hire.

Exemption Status
Exempt
Compensation Detail
$88,358.40 - $123,780.80 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday-Friday, 8:00AM-5:00PM. This is a full-time hybrid position. The successful candidate must live or relocate within 100 miles of a Mayo Clinic campus.
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'.  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter
Jackie MckayQualifications:

Bachelor's degree or Associate's degree with 2 years' experience in business analysis.  Vendor application certification may be required.
Preferred Qualifications:

  • Prior Epic build and application support experience is required in the HB, PB, Charge Router and Batch Billing areas. 
  • Candidates with Epic certification are strongly desired. In lieu of certification at time of hire, the selected candidate must obtain Epic Charge Router certification within 3-6 months of hire.

What Mayo Clinic employees say

Pay

Benefits

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Workplace

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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