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Entry Level It Support Technician Jobs in Garland, TX

Revel IT

IT Support Technician |

Plano, TX · On-site

$20.75 - $28.25/hr

Our client is hiring a hands-on IT Support Technician to serve as the day-to-day technology lifeline for approximately 120 employees across two Dallas-area sites: * A growing, fast-moving Dallas ...

TKO, LP

IT Support Engineer

Dallas, TX · On-site

IT Support Technician The Technology Department is responsible for the operation and support of all IT systems across the company. The IT Support Technician plays a key role in delivering high ...

Quantix

Field IT Support Technician

Dallas, TX

Job Title: Field IT Support Technician Location: Dallas, TX Type: Contract to hire Length: Six months Client located in Dallas, Texas is seeking a Field IT Support Technician for a contract to hire ...

Quantix

Field IT Support Technician

Dallas, TX

Job Title: Field IT Support Technician Location: Dallas, TX Type: Contract to hire Length: Six months Client located in Dallas, Texas is seeking a Field IT Support Technician for a contract to hire ...

TeamLogic IT

IT Support Technician

Dallas, TX · On-site

$45K - $60K/yr

The objective of the IT Technician will be to respond to support requests in a timely manner, serve as the initial point of contact for all IT support-related tickets, and ensure end-user ...

TeamLogic IT

IT Support Technician

Farmers Branch, TX · Hybrid

$45K - $60K/yr

The objective of the IT Technician will be to respond to support requests in a timely manner, serve as the initial point of contact for all IT support-related tickets, and ensure end-user ...

Tekwissen

IT Support Technician

Lewisville, TX · On-site

$20 - $27.50/hr

This Client is one of the leading providers of Information and Communication Technology (ICT) to ... ICT Support Technician Location: Lewisville, TX, 75067 Duration: 12 Months Job Type: Temporary ...

Revel IT

IT Support Technician | 1056987

Plano, TX

$20.50 - $28.25/hr

Our client is hiring a hands‑on IT Support Technician to serve as the day‑to‑day technology lifeline for approximately 120 employees across two Dallas‑area sites: * A growing, fast‑moving ...

Helen of Troy

IT Support Technician I

Plano, TX · On-site

$20.75 - $28.25/hr

IT Support Technician I Join our IT team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Dry Tools, Drybar ...

FB Society

IT Support Technician

Dallas, TX · On-site

$55K - $65K/yr

... IT systems · Support inventory system updates, including vendor and product setup · Provide POS and end-user technical support for the corporate office and nationwide restaurant locations · ...

FB Society

IT Support Technician

Dallas, TX · On-site

$55K - $65K/yr

... IT systems • Support inventory system updates, including vendor and product setup • Provide POS and end-user technical support for the corporate office and nationwide restaurant locations • ...

FBS MANAGEMENT LLC

IT Support Technician

Dallas, TX

$55K - $65K/yr

... IT systems · Support inventory system updates, including vendor and product setup · Provide POS and end-user technical support for the corporate office and nationwide restaurant locations · ...

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Entry Level It Support Technician information

See Garland, TX salary details

$13

$24

$35

How much do entry level it support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for entry level it support technician in Garland, TX is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Technician, and why are they important?

To thrive as an Entry Level IT Support Technician, you need a solid understanding of computer hardware, operating systems, basic networking, and troubleshooting, often demonstrated by a relevant associate degree or entry-level certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you address user issues and work collaboratively. These skills ensure timely resolution of technical problems and provide a positive support experience for end users.

What are some common challenges faced by Entry Level IT Support Technicians, and how can they be addressed?

Entry Level IT Support Technicians often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To address these, it's helpful to build strong problem-solving skills, utilize available knowledge bases and documentation, and practice clear, patient communication. Over time, gaining hands-on experience and seeking mentorship from senior team members can greatly enhance confidence and effectiveness in the role.

What does an Entry Level IT Support Technician do?

An Entry Level IT Support Technician is responsible for helping users resolve technical issues with their computers, software, and network systems. They often assist with setting up new equipment, troubleshooting problems, installing updates, and providing support either in person, over the phone, or through remote tools. This role is crucial in ensuring that an organization's technology runs smoothly and efficiently. Entry level technicians typically work under the supervision of more experienced IT staff and may also document issues and solutions for future reference.

What is the easiest entry-level IT job to get?

An entry-level IT support technician role is often considered one of the easiest IT jobs to obtain, as it typically requires basic technical skills, customer service abilities, and a foundational understanding of hardware and software. Certifications like CompTIA A+ can improve chances, and the job usually involves troubleshooting, setting up equipment, and assisting users in a fast-paced environment.

What is the difference between Entry Level IT Support Technician vs Help Desk Technician?

AspectEntry Level IT Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, Help Desk certifications (e.g., HDI, Microsoft)
Work EnvironmentOn-site or remote support, troubleshooting hardware/software issuesCustomer service-focused, primarily remote or call center support
Employer & Industry UsageIT departments across various industries, tech companies, small businessesIT service providers, corporate help desks, tech support centers

Both roles involve troubleshooting and supporting users with hardware and software issues. The Entry Level IT Support Technician often has a broader technical scope, including network and hardware support, while Help Desk Technicians focus more on customer service and remote support. Both positions serve as entry points into IT careers and require similar certifications and skills.

What are the most commonly searched types of It Support Technician jobs in Garland, TX? The most popular types of It Support Technician jobs in Garland, TX are:
What are popular job titles related to Entry Level It Support Technician jobs in Garland, TX? For Entry Level It Support Technician jobs in Garland, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support Technician jobs in Garland, TX look for? The top searched job categories for Entry Level It Support Technician jobs in Garland, TX are:
What cities near Garland, TX are hiring for Entry Level It Support Technician jobs? Cities near Garland, TX with the most Entry Level It Support Technician job openings:
Entry Level It Support Technician jobs near you
Infographic showing various Entry Level It Support Technician job openings in Garland, TX as of May 2026, with employment types broken down into 3% As Needed, 40% Full Time, 55% Part Time, 1% Temporary, and 1% Contract. Highlights an 55% Physical, 6% Hybrid, and 39% Remote job distribution, with an average salary of $50,379 per year, or $24.2 per hour.

IT Support Technician

Business Centric Technology

Plano, TX • On-site

$25 - $30/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Job description

Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Plano. This is more than a help desk role — it’s a visible, business-critical position that supports day-to-day operations and ensures technology runs seamlessly across the organization. This position requires 5 days on-site in Plano, TX.  As an IT Support Technician, you’ll serve as the frontline of IT operations, triaging, troubleshooting, and resolving technical requests while delivering an exceptional support experience.

COMP: Up to $30/hour with Conversion Salary of up to $55,000 + 20–25% Bonus

WHY WORK WITH BCT:

At BCT, we don’t just place people, we support them. Here’s what we offer:

  • Up to 60% paid medical insurance for employees
  • $50,000 life insurance policy on us
  • Coverage for home, auto, pets, legal services & identity theft
  • Dental & Vision insurance, 401K match, Short and Long-Term Disability
  • Flexible Spending Account for healthcare and dependent care
  • Anniversary bonuses to celebrate your commitment
  • Referral bonuses from $500–$2,000, bring great people with you!

WHAT YOU’LL DO:

  • Triage and resolve support tickets (email, phone, ticketing system)
  • Escalate broader or high-impact issues appropriately
  • Meet and exceed SLA response timelines
  • Maintain operational excellence in daily IT functions
  • Follow established policies and processes — including professionally setting boundaries when needed
  • Assist with periodic data cleanup initiatives
  • Handle sensitive requests (new hires, terminations, executive matters) with discretion
  • Contribute to team training materials and knowledge base development
  • Recommend and help implement process improvements within the ticketing system

WHAT YOU’LL BRING:

  • Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
  • Strong organizational skills and attention to detail
  • Professional communication skills — both written and verbal
  • Ability to manage multiple priorities in a fast-paced environment

APPLY TODAY! CP# 8538