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It Support Jobs in Garland, TX (NOW HIRING)

Position: IT Support Specialist Company Overview: Arena Staffing is a leading provider of staffing solutions for businesses of all sizes. We work with a diverse range of clients across various ...

IT Support Technician The Technology Department is responsible for the operation and support of all IT systems across the company. The IT Support Technician plays a key role in delivering high ...

IT Support Technician |

Plano, TX · On-site

$20.75 - $28.25/hr

Our client is hiring a hands-on IT Support Technician to serve as the day-to-day technology lifeline for approximately 120 employees across two Dallas-area sites: * A growing, fast-moving Dallas ...

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The ...

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client's team and work on-site at their corporate headquarters in Dallas, TX. The ...

IT Support Specialist Reporting to the Director of Technology, the IT Support Specialist is responsible for daily end-user support, hardware deployment, employee onboarding and offboarding, and the ...

Provide internal IT support via ticketing systems, email, chat, and in-person * Maintain IT assets, inventory, and lifecycle tracking * Support office IT infrastructure (Wi-Fi, printers, meeting room ...

IT Support Technician

Dallas, TX · On-site

$21.25 - $29.25/hr

IT Support Technician The Parry Labs IT Team is looking for a talented IT Support Technician to provide technical support for business users, services, and systems in our Dallas, TX office. Our ...

IT Support Specialist

Dallas, TX · On-site

$22 - $30/hr

About the Role Knighted is looking for an IT Support Specialist to join our IT team in Dallas, TX and support the IT department and greater Knighted team. This role goes beyond traditional first ...

About the Role Knighted is looking for an IT Support Specialist to join our IT team in Dallas, TX and support the IT department and greater Knighted team. This role goes beyond traditional first ...

IT Support Specialist

Dallas, TX · On-site

$22 - $30/hr

About the Role Knighted is looking for an IT Support Specialist to join our IT team in Dallas, TX and support the IT department and greater Knighted team. This role goes beyond traditional first ...

IT Support Specialist

Dallas, TX · Remote

$45 - $70/hr

Were seeking a dedicated IT Support Specialist to join our remote tech team and help ensure smooth day-to-day operations across all our platforms. Position Overview The IT Support Specialist will be ...

... IT support via ticketing systems, email, chat, and in-person ・Maintain IT assets, inventory, and lifecycle tracking ・Support office IT infrastructure (Wi-Fi, printers, meeting room devices, etc ...

IT Support Supervisor ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one ...

New

... IT support via ticketing systems, email, chat, and in-person • Maintain IT assets, inventory, and lifecycle tracking • Support office IT infrastructure (Wi-Fi, printers, meeting room devices, etc ...

Description Reporting to the Director of Technology, the IT Support Specialist is responsible for daily end-user support, hardware deployment, employee onboarding and offboarding, and the ongoing ...

Reporting to the Director of Technology, the IT Support Specialist is responsible for daily end-user support, hardware deployment, employee onboarding and offboarding, and the ongoing administration ...

Reporting to the Director of Technology, the IT Support Specialist is responsible for daily end-user support, hardware deployment, employee onboarding and offboarding, and the ongoing administration ...

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Junior IT Support North Dallas mid-size Law Firm seeking an in-house Junior IT Support. This position is responsible for assisting our 3rd party IT team with the day-to-day support and maintenance of ...

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It Support information

See Garland, TX salary details

$11

$17

$25

How much do it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support in Garland, TX is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

What are the most commonly searched types of It Support jobs in Garland, TX? The most popular types of It Support jobs in Garland, TX are:
What are popular job titles related to It Support jobs in Garland, TX? For It Support jobs in Garland, TX, the most frequently searched job titles are:
What job categories do people searching It Support jobs in Garland, TX look for? The top searched job categories for It Support jobs in Garland, TX are:
What cities near Garland, TX are hiring for It Support jobs? Cities near Garland, TX with the most It Support job openings:
Infographic showing various It Support job openings in Garland, TX as of May 2026, with employment types broken down into 81% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,363 per year, or $18 per hour.

IT Support Technician

Business Centric Technology

Plano, TX • On-site

$25 - $30/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago


Job description

Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Plano. This is more than a help desk role — it’s a visible, business-critical position that supports day-to-day operations and ensures technology runs seamlessly across the organization. This position requires 5 days on-site in Plano, TX.  As an IT Support Technician, you’ll serve as the frontline of IT operations, triaging, troubleshooting, and resolving technical requests while delivering an exceptional support experience.

COMP: Up to $30/hour with Conversion Salary of up to $55,000 + 20–25% Bonus

WHY WORK WITH BCT:

At BCT, we don’t just place people, we support them. Here’s what we offer:

  • Up to 60% paid medical insurance for employees
  • $50,000 life insurance policy on us
  • Coverage for home, auto, pets, legal services & identity theft
  • Dental & Vision insurance, 401K match, Short and Long-Term Disability
  • Flexible Spending Account for healthcare and dependent care
  • Anniversary bonuses to celebrate your commitment
  • Referral bonuses from $500–$2,000, bring great people with you!

WHAT YOU’LL DO:

  • Triage and resolve support tickets (email, phone, ticketing system)
  • Escalate broader or high-impact issues appropriately
  • Meet and exceed SLA response timelines
  • Maintain operational excellence in daily IT functions
  • Follow established policies and processes — including professionally setting boundaries when needed
  • Assist with periodic data cleanup initiatives
  • Handle sensitive requests (new hires, terminations, executive matters) with discretion
  • Contribute to team training materials and knowledge base development
  • Recommend and help implement process improvements within the ticketing system

WHAT YOU’LL BRING:

  • Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
  • Strong organizational skills and attention to detail
  • Professional communication skills — both written and verbal
  • Ability to manage multiple priorities in a fast-paced environment

APPLY TODAY! CP# 8538