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Entry Level It Support Technician Jobs in Wisconsin

Menard, Inc

Internship - IT Support

Eau Claire, WI · On-site

$17.25/hr

DEPARTMENT: IT SUPPORT LOCATION: GENERAL OFFICE, EAU CLAIRE, WI REPORTS TO: TEAM LEAD, SENIOR MANAGER TRAVEL REQUIRED? NONE PAY RANGE: $17.25/HOUR Why Work for Menards? * Profit Sharing & 401K

Sky Systems Inc

IT Support (Part Time)

Madison, WI

$21.75 - $29.75/hr

Position: IT Support Engineer Working Model: This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for ...

Menards, Inc.

Internship - IT Support

Eau Claire, WI · On-site

$17.25/hr

DEPARTMENT: IT SUPPORT LOCATION: GENERAL OFFICE, EAU CLAIRE, WI REPORTS TO: TEAM LEAD, SENIOR MANAGER TRAVEL REQUIRED? NONE PAY RANGE: $17.25/HOUR Why Work for Menards? * Profit Sharing & 401K

TIER4 GROUP

PC Support Technician

Milwaukee, WI

PC Support Technician Location: Milwaukee, WI Type: Onsite Duration: ASAP - December 2025 Perks ... Experience: Minimum 2 years of technical Help Desk or IT support experience . * Strong ...

CFS

IT Support Specialist - Networking

Janesville, WI

$55K/yr

IT Support Engineer - Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT * Employee-owned retail organization with corporate headquarters and distribution centers ...

CFS

IT Support Specialist - Networking

Janesville, WI

$55K/yr

IT Support Engineer - Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT * Employee-owned retail organization with corporate headquarters and distribution centers ...

TRICOR Insurance

SUPPORT TECHNICIAN

Platteville, WI · On-site

TRICOR Insurance is in growth mode and looking to add an IT Support Technician. This role is responsible for providing support and assistance to internal staff by phone, email, remotely and/or in ...

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$14

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How much do entry level it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support technician in Wisconsin is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $28.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Technician, and why are they important?

To thrive as an Entry Level IT Support Technician, you need a solid understanding of computer hardware, operating systems, basic networking, and troubleshooting, often demonstrated by a relevant associate degree or entry-level certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you address user issues and work collaboratively. These skills ensure timely resolution of technical problems and provide a positive support experience for end users.

What are some common challenges faced by Entry Level IT Support Technicians, and how can they be addressed?

Entry Level IT Support Technicians often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To address these, it's helpful to build strong problem-solving skills, utilize available knowledge bases and documentation, and practice clear, patient communication. Over time, gaining hands-on experience and seeking mentorship from senior team members can greatly enhance confidence and effectiveness in the role.

What does an Entry Level IT Support Technician do?

An Entry Level IT Support Technician is responsible for helping users resolve technical issues with their computers, software, and network systems. They often assist with setting up new equipment, troubleshooting problems, installing updates, and providing support either in person, over the phone, or through remote tools. This role is crucial in ensuring that an organization's technology runs smoothly and efficiently. Entry level technicians typically work under the supervision of more experienced IT staff and may also document issues and solutions for future reference.

What is the easiest entry-level IT job to get?

An entry-level IT support technician role is often considered one of the easiest IT jobs to obtain, as it typically requires basic technical skills, customer service abilities, and a foundational understanding of hardware and software. Certifications like CompTIA A+ can improve chances, and the job usually involves troubleshooting, setting up equipment, and assisting users in a fast-paced environment.

What is the difference between Entry Level IT Support Technician vs Help Desk Technician?

AspectEntry Level IT Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, Help Desk certifications (e.g., HDI, Microsoft)
Work EnvironmentOn-site or remote support, troubleshooting hardware/software issuesCustomer service-focused, primarily remote or call center support
Employer & Industry UsageIT departments across various industries, tech companies, small businessesIT service providers, corporate help desks, tech support centers

Both roles involve troubleshooting and supporting users with hardware and software issues. The Entry Level IT Support Technician often has a broader technical scope, including network and hardware support, while Help Desk Technicians focus more on customer service and remote support. Both positions serve as entry points into IT careers and require similar certifications and skills.

What are the most commonly searched types of It Support Technician jobs in Wisconsin? The most popular types of It Support Technician jobs in Wisconsin are:
What are popular job titles related to Entry Level It Support Technician jobs in Wisconsin? For Entry Level It Support Technician jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support Technician jobs in Wisconsin look for? The top searched job categories for Entry Level It Support Technician jobs in Wisconsin are:
What cities in Wisconsin are hiring for Entry Level It Support Technician jobs? Cities in Wisconsin with the most Entry Level It Support Technician job openings:
Entry Level It Support Technician jobs near you
Infographic showing various Entry Level It Support Technician job openings in Wisconsin as of May 2026, with employment types broken down into 2% As Needed, 40% Full Time, 56% Part Time, 1% Temporary, and 1% Contract. Highlights an 55% Physical, 6% Hybrid, and 39% Remote job distribution, with an average salary of $52,630 per year, or $25.3 per hour.
Onsite Level I Help Desk and Computer/IT Support Technician

Onsite Level I Help Desk and Computer/IT Support Technician

TeamLogic IT

Mosinee, WI • On-site

$17 - $24/hr

Full-time

Posted 20 days ago

Job description

Searching for a workplace that values your work while maintaining a fun and team-oriented environment? Love building relationships, solving problems, helping other businesses succeed, and not having to do the exact same things every day? If so, it sounds like you would be a great fit to join our team!
We are currently seeking a detail-oriented and qualified Tier 1 Help Desk and Computer/IT Support Technician to join our team in a mostly in-office/onsite workplace environment. In this role, you will be responsible for troubleshooting and resolving customer requests submitted via phone/email/help desk portal. Other responsibilities include assisting with operations, projects, and computer support to ensure accurate and timely service delivery exceeding clients' expectations.
About TeamLogic IT of Central Wisconsin
TeamLogic IT of Central Wisconsin opened in September 2020 and is one of 300 Managed Service Provider franchise locations worldwide. Our mission is to create business owner confidence in their IT infrastructure. We help ensure their technology reliably supports their business operations, scales with their growth, and secures the information and intellectual property that powers their business using our depth of experience, proactive management, periodic technical reviews, and best-in-class support and tools.
We focus on consistently training, mentoring, and investing in our staff's technical and customer service knowledge and skills setting us apart from our competitors and ultimately positively impacting our clients support experience. Our technician's learn from one another, create smart solutions to resolve challenges, share best practices across the technician community, and foster collaboration among more than 1500 technicians across North America.
Many can solve computer problems; few can solve them and turn people's bad day into a better one. We love doing that daily. By joining our growing team, you can create joy and happiness for customers everyday!
Benefits/Perks
  • Flexible Scheduling
  • Career Advancement Opportunities
  • Challenging Work in a Pleasant Work Environment
  • On-going Training
  • Competitive Compensation
  • People First Culture

Summary
The IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. IT Technicians are expected to display good interpersonal skills as they will interact with colleagues, management, and clients daily.
IT Technician I Responsibilities:
  • Provide first contact support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
  • Prioritize incidents and service requests according to defined processes to meet defined SLAs.
  • Use remote tools and diagnostic utilities to aid in resolving support requests.
  • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
  • Installing and configuring hardware and software components throughout various network infrastructure devices.
  • Install antivirus software and ensure virus definitions are up to date.
  • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
  • Establishing good relationships with all departments and colleagues.
  • Ensure company safety and security standards are met.
  • Comply with all company standards and policies.
  • Ask, don't assume.

IT Technician I Requirements:
  • Associate's or bachelor's diploma or degree in a Computer Science field, Networking, or Information Technology or 2 years equivalent work experience.
  • Willingness to learn and take constructive criticism without becoming defensive.
  • Excellent customer service skills.
  • Good problem-solving skills.
  • Be positive and proactive.
  • Valid Driver License and ability to drive to customer locations when required.
  • Exceptional written and oral communication skills.
  • Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.
  • Experience with desktop operating systems including Windows 10, Windows 11, and Mac OS.
  • Experience with server operating systems including Server 2012, Server 2016, and Server 2019.
  • Active Directory knowledge a plus
  • Ninja RMM and Autotask PSA experience a plus

Our ideal candidate has the following qualifications:
  • Minimum of 1 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • Possesses strong organizational and time-management skills
  • Results-oriented, self-motivated, energetic, professional, reliable and a team player
  • CompTIA Net+, CompTIA Security+, or MCSA (Microsoft Certified Systems Administrator/Solutions Associate) certification

Job Type: Full-time
Schedule:
  • 8 hour shift
  • Monday to Friday
  • On call

Supplemental Pay:
  • Bonus pay
  • Overtime pay

License/Certification:
  • Driver's License (Required)
  • CompTIA Net+, CompTIA Security+, Kaseya, Datto, Sophos, and/or MCSA, desirable

Compensation: $17.00 - $24.00 per hour
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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