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Entry Level It Help Desk Jobs in Raeford, NC (NOW HIRING)

Booz Allen Hamilton

IT Specialist

Fayetteville, NC · On-site

$55.30K - $126K/yr

... help us operate and maintain our client's IT systems. How You'll Contribute: * Provide installation, tuning, testing, operating, monitoring, upgrading, patching, break-fix, defense, and management of ...

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Entry Level It Help Desk information

See Raeford, NC salary details

$10

$19

$27

How much do entry level it help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it help desk in Raeford, NC is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Help Desk professional, and why are they important?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are some common challenges faced by entry level IT Help Desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What are entry level IT help desk jobs?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

Is helpdesk a good entry-level job?

An entry-level IT Help Desk position is considered a good starting point for those interested in IT careers, as it provides foundational technical skills, customer service experience, and exposure to troubleshooting hardware and software issues. It often requires basic knowledge of operating systems, networking, and common tools like ticketing systems, making it accessible for beginners. This role can lead to more advanced IT positions with experience and additional certifications.

What is the easiest entry-level IT job to get?

An entry-level IT help desk position is often considered one of the easiest IT jobs to obtain, as it typically requires basic technical knowledge, good communication skills, and a willingness to learn. Certifications like CompTIA A+ can improve chances, and the role involves troubleshooting hardware and software issues in a support environment. These jobs usually have lower experience requirements and serve as a stepping stone into the IT field.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

What are the most commonly searched types of It Help Desk jobs in Raeford, NC? The most popular types of It Help Desk jobs in Raeford, NC are:
What job categories do people searching Entry Level It Help Desk jobs in Raeford, NC look for? The top searched job categories for Entry Level It Help Desk jobs in Raeford, NC are:
What cities near Raeford, NC are hiring for Entry Level It Help Desk jobs? Cities near Raeford, NC with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Raeford, NC as of May 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 79% Physical, 5% Hybrid, and 16% Remote job distribution, with an average salary of $39,730 per year, or $19.1 per hour.
Part-Time Information Technology Specialist

Part-Time Information Technology Specialist

Richmond Community College

Hamlet, NC • On-site

Part-time

Posted 10 days ago

Job description

Salary: Depends on Qualifications
Location : 1042 W Hamlet Ave, Hamlet, NC
Job Type: Part-Time Permanent
Job Number: 00338
Division: Administration
Department: Information Technology
Opening Date: 03/19/2026
Closing Date: Continuous
General Description: The Information Technology Specialist reports directly to the Chief Information Officer. The purpose of the position is to install, support, research, and recommend technology solutions for the college.
Duties and Responsibilities of the Position:
  1. Help Desk support for college personnel.
  2. Provide training to end users for new and existing college services.
  3. Install, repair, relocate, and support end user computers and peripherals.
  4. Install and support Instructional Technology. (SMART Boards, Audio/Video equipment, projectors, etc.)
  5. Install physical infrastructure. (Cabling for network, Audio/Video cables, hang access points, etc.)
  6. Perform research on and evaluate solutions for college needs.
  7. Other duties. (Willingness to accept and fulfill additional assignments.)

Knowledge, Skills and Abilities:
Understanding of and commitment to the unique nature and role of the institution with special reference to the total fulfillment of the open door policy. Demonstrated knowledge of information technology skills and abilities; including but not limited to trouble shooting problems, research, hardware repair, application support, and user support. Effective written and oral communication skills. Must be able to work effectively as a member of a team and be self-motivated and able to work effectively without direct supervision.
Minimum Education and Experience:
High School Diploma or equivalent required. Associate Degree in an Information Technology related field preferred. Industry recognized certifications (Comptia A+, Network +, etc) preferred.
Richmond Community College offers a comprehensive benefits package.

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