\n \n \n The client is seeking an IT analyst focused on Level 2 application support: investigating issues escalated by Level 1 support, with the ability to diagnose problems using existing technical ...
\n \n \n The client is seeking an IT analyst focused on Level 2 application support: investigating issues escalated by Level 1 support, with the ability to diagnose problems using existing technical ...
You as an IT Analyst will: * Champion the Digital & Data Engineering message to the business * Provide level 1-2.5 support for hardware, software, and network problems reported, documenting problems ...
You as an IT Analyst will: * Champion the Digital & Data Engineering message to the business * Provide level 1-2.5 support for hardware, software, and network problems reported, documenting problems ...
FX IT Support Analyst
CA$70 - CA$75/hr
FX IT Support Analyst Type: Permanent or Contract 37.5 hrs/week Location: Hybrid - Downtown Montreal, QC -(roles starts off 5 days in office for 1st 3 months, then turns into hybrid setup 3 days ...
Quick apply
FX IT Support Analyst
CA$70 - CA$75/hr
FX IT Support Analyst Type: Permanent or Contract 37.5 hrs/week Location: Hybrid - Downtown Montreal, QC -(roles starts off 5 days in office for 1st 3 months, then turns into hybrid setup 3 days ...
Analyste Support IT Description du poste Dans ce role, vous contribuerez a la gestion des services ... Capacite a generer des rapports O365 (analyse, audit, projets) * Excellentes competences en ...
Analyste Support IT Description du poste Dans ce role, vous contribuerez a la gestion des services ... Capacite a generer des rapports O365 (analyse, audit, projets) * Excellentes competences en ...
IT Security Analyst
Quebec, QC · Hybrid
Official Internal Job Title: IT Security Analyst Status: Regular Sous l'autorite du directeur adjoint Cyberdefense et operations, en tant qu'analyste securite (SOC) vous etes responsable de l'analyse ...
IT Security Analyst
Quebec, QC · Hybrid
Official Internal Job Title: IT Security Analyst Status: Regular Sous l'autorite du directeur adjoint Cyberdefense et operations, en tant qu'analyste securite (SOC) vous etes responsable de l'analyse ...
IT Security Analyst
Montreal, QC · Hybrid
Official Internal Job Title: IT Security Analyst Status: Regular Sous l'autorite du directeur adjoint Cyberdefense et operations, en tant qu'analyste securite (SOC) vous etes responsable de l'analyse ...
IT Security Analyst
Montreal, QC · Hybrid
Official Internal Job Title: IT Security Analyst Status: Regular Sous l'autorite du directeur adjoint Cyberdefense et operations, en tant qu'analyste securite (SOC) vous etes responsable de l'analyse ...
Official Internal Job Title: IT Security Analyst Status: Regular Sous l'autorite du directeur adjoint Cyberdefense et operations, en tant qu'analyste securite (SOC) vous etes responsable de l'analyse ...
Official Internal Job Title: IT Security Analyst Status: Regular Sous l'autorite du directeur adjoint Cyberdefense et operations, en tant qu'analyste securite (SOC) vous etes responsable de l'analyse ...
IT Security Analyst
Longueuil, QC · Hybrid
Official Internal Job Title: IT Security Analyst Status: Regular Sous l'autorite du directeur adjoint Cyberdefense et operations, en tant qu'analyste securite (SOC) vous etes responsable de l'analyse ...
IT Security Analyst
Longueuil, QC · Hybrid
Official Internal Job Title: IT Security Analyst Status: Regular Sous l'autorite du directeur adjoint Cyberdefense et operations, en tant qu'analyste securite (SOC) vous etes responsable de l'analyse ...
IT Manager [#4950]
Montreal, QC · On-site
Analyze and coordinate IT projects, create timelines, establish budgets and drive constant improvements * Communicate technical concepts to non-technical stakeholders * Engage with other managers to ...
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IT Manager [#4950]
Montreal, QC · On-site
Analyze and coordinate IT projects, create timelines, establish budgets and drive constant improvements * Communicate technical concepts to non-technical stakeholders * Engage with other managers to ...
Business Technology Analyst CleverAnt
Montreal, QC · Hybrid
CA$50K - CA$90K/yr
... • Analyze client issues to identify the source of problems and prepare, document, and apply ... Our recruitment advisors and hiring teams will utilize human screening combined with AI technology ...
Business Technology Analyst CleverAnt
Montreal, QC · Hybrid
CA$50K - CA$90K/yr
... • Analyze client issues to identify the source of problems and prepare, document, and apply ... Our recruitment advisors and hiring teams will utilize human screening combined with AI technology ...
Position: IT Support Analyst Location: Montreal, Canada About Us The Maples Group is a global leader in financial services, trusted by many of the world's largest hedge fund managers, private equity ...
Position: IT Support Analyst Location: Montreal, Canada About Us The Maples Group is a global leader in financial services, trusted by many of the world's largest hedge fund managers, private equity ...
Business Analyst, IT Operations Liaison Lumber Industry Position Overview Reporting at the intersection of operations and technology, the Business Analyst, IT Operations Liaison plays a critical role ...
Business Analyst, IT Operations Liaison Lumber Industry Position Overview Reporting at the intersection of operations and technology, the Business Analyst, IT Operations Liaison plays a critical role ...
Business Analyst, IT Operations Liaison Lumber Industry Position Overview Reporting at the intersection of operations and technology, the Business Analyst, IT Operations Liaison plays a critical role ...
Business Analyst, IT Operations Liaison Lumber Industry Position Overview Reporting at the intersection of operations and technology, the Business Analyst, IT Operations Liaison plays a critical role ...
Analyze, process, convert and clean data * Provide effort estimates for IT planning * Prepare training materials and help with training activities for super users, where required
Analyze, process, convert and clean data * Provide effort estimates for IT planning * Prepare training materials and help with training activities for super users, where required
Analyze, process, convert and clean data * Provide effort estimates for IT planning * Prepare training materials and help with training activities for super users, where required
Analyze, process, convert and clean data * Provide effort estimates for IT planning * Prepare training materials and help with training activities for super users, where required
As an IM/IT Senior Business Analyst , you will lead the development of information management and information technology (IM/IT) solutions across desktop, client/server applications, databases ...
As an IM/IT Senior Business Analyst , you will lead the development of information management and information technology (IM/IT) solutions across desktop, client/server applications, databases ...
As an IM/IT Senior Business Analyst , you will lead the development of information management and information technology (IM/IT) solutions across desktop, client/server applications, databases ...
As an IM/IT Senior Business Analyst , you will lead the development of information management and information technology (IM/IT) solutions across desktop, client/server applications, databases ...
IT Site Technician
Quebec, QC · On-site
Position Summary Join STERIS as an IT Site Technician. This is an excellent opportunity to join a ... analysis, isolation, and resolution steps, using tools such as TeamViewer. * Identify and report ...
IT Site Technician
Quebec, QC · On-site
Position Summary Join STERIS as an IT Site Technician. This is an excellent opportunity to join a ... analysis, isolation, and resolution steps, using tools such as TeamViewer. * Identify and report ...
Description du poste Le poste d'Analyste de Support IT est un role hybride qui necessite une expertise en support technique et en gestion des incidents. Il se concentrera principalement sur la ...
Description du poste Le poste d'Analyste de Support IT est un role hybride qui necessite une expertise en support technique et en gestion des incidents. Il se concentrera principalement sur la ...
Description du poste Le poste d'Analyste de Support IT est un role hybride qui necessite une expertise en support technique et en gestion des incidents. Il se concentrera principalement sur la ...
Description du poste Le poste d'Analyste de Support IT est un role hybride qui necessite une expertise en support technique et en gestion des incidents. Il se concentrera principalement sur la ...
Entry Level It Analyst information
How do I become an IT analyst?
Will AI replace data analyst?
What are some typical challenges faced by Entry Level IT Analysts during their first year on the job?
What are the key skills and qualifications needed to thrive as an Entry Level IT Analyst, and why are they important?
What jobs pay 4000 a week without a degree?
What is the most entry-level IT job?
What are entry level IT analysts?
What is the difference between Entry Level IT Analyst vs Network Support Technician?
| Aspect | Entry Level IT Analyst | Network Support Technician |
|---|---|---|
| Required Certifications | CompTIA A+, Network+ (preferred) | CompTIA A+, Network+ (preferred) |
| Work Environment | Office, help desk, troubleshooting | Network labs, client sites, troubleshooting |
| Employer & Industry Usage | IT departments across various industries | Telecom, internet service providers, corporate IT |
| Common Search & Comparison | Yes | Yes |
Entry Level IT Analysts and Network Support Technicians often share similar certifications and work environments, focusing on troubleshooting and support. While IT Analysts may handle broader IT systems and data analysis, Network Support Technicians specialize in network infrastructure. Both roles are essential in IT operations and frequently compared by job seekers seeking entry-level positions in technology support.

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Job description
The client is seeking an IT analyst focused on Level 2 application support: investigating issues escalated by Level 1 support, with the ability to diagnose problems using existing technical tools (APIs, SQL, Azure) without systematically escalating issues. The difference from a traditional support role is significant: the candidate must be able to read and interpret SQL queries, test API endpoints using Postman, and navigate an Azure cloud environment to isolate the root cause of an incident.<\/span>
<\/p>
Beyond support, the individual will participate in maintenance and continuous improvement projects, which requires the ability to document findings, formulate clear conclusions, and communicate effectively with technical and functional teams. A basic understanding of business analysis is expected to structure observations and communicate them to stakeholders.<\/span>
<\/p>
The ideal candidate is not an architect or developer: this is an analyst who uses technical tools for diagnostic purposes, not for development. Knowledge of the insurance sector is an advantage for team integration, but not essential.<\/span>
<\/p>\n
\n <\/div><\/span>
Requirements<\/h3>
REQUIREMENTS<\/span>
<\/p>\n
- \n
- Experience in application\-oriented Level 2 IT support (investigation, diagnosis, resolution) | Required | All requirements<\/span>
<\/span><\/li>\n - Proficiency in SQL for diagnostic queries (reading and interpreting data, identifying causes) | Required | All requirements<\/span>
<\/span><\/li>\n - Experience with REST APIs and using Postman to test and validate calls | Required | All requirements<\/span>
<\/span><\/li>\n <\/ul>DESIRED<\/span>
<\/p>\n- \n
- Experience with Azure (navigating cloud services, viewing logs, diagnostics) | Required | All requirements<\/span>
<\/span><\/li>\n - Basic business analysis skills (writing reports, communicating with stakeholders) | Required | All requirements<\/span>
<\/span><\/li>\n - Experience with a structured ticketing tool (ServiceNow, Jira, or equivalent) | One option is sufficient | Sufficient alternative coverage
<\/span><\/span><\/li>\n <\/ul>ASSET<\/span>
<\/p>\n- \n
- Knowledge of the insurance sector | Required | All requirements<\/span>
<\/span>
<\/span><\/li>\n <\/ul>WHAT WE DON'T WANT<\/span>
<\/p>\n- \n
- A purely Level 1 support profile (basic helpdesk, password resets, simple tickets) without application investigation experience.<\/span>
<\/span><\/li>\n - Developer or architect: overqualified for the maintenance\/upgrade context, risk of rapid data loss.<\/span>
<\/span><\/li>\n - A profile that uses SQL or Postman only in a development context, without diagnostic support experience.<\/span>
<\/span><\/li>\n - Pure business analyst with no application\-related technical expertise.<\/span>
<\/span><\/li>\n - Candidate with no experience in ticketing or structured incident management environments.<\/span>
<\/span><\/li>\n <\/ul>\n\n
\n <\/div><\/span>
\n <\/body>\n<\/html>
- A purely Level 1 support profile (basic helpdesk, password resets, simple tickets) without application investigation experience.<\/span>
- Knowledge of the insurance sector | Required | All requirements<\/span>
- Experience with Azure (navigating cloud services, viewing logs, diagnostics) | Required | All requirements<\/span>