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Entry Level Irt Interactive Response Technologies Jobs

Suvoda

Technical Consultant I

Conshohocken, PA · On-site

Work with assigned clients and project teams responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management; * Responsible for overall maintenance ...

Endpoint Clinical

Director, Business Development

$100K - $135K/yr

Endpoint is an interactive response technology (IRT) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help ...

Endpoint Clinical

Director, Business Development

OR · Remote

$100K - $135K/yr

Endpoint is an interactive response technology (IRT ® ) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to ...

Endpoint Clinical

Project Manager

$85K - $100K/yr

Endpoint is an interactive response technology (IRT) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help ...

IQVIA

Client Services Project Manager

Durham, NC · On-site

$57K - $142K/yr

Qualifications Bachelor's Degree Req 3 years of related experience Req Interactive Response Technology (IRT) Req Equivalent combination of education, training and experience Req Strong communication ...

Endpoint Clinical

Project Manager

$85K - $100K/yr

Endpoint is an interactive response technology (IRT ® ) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to ...

Endpoint Clinical

Business Development Intern

$20 - $30/hr

Endpoint is an interactive response technology (IRT) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help ...

Endpoint Clinical

Project Manager

OR · Remote

$85K - $100K/yr

Endpoint is an interactive response technology (IRT ® ) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to ...

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Entry Level Irt Interactive Response Technologies information

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$66.5K

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How much do entry level irt interactive response technologies jobs pay per year?

As of Aug 22, 2026, the average yearly pay for entry level irt interactive response technologies in the United States is $88,001.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Irt Interactive Response Technologies vs Entry Level Call Center Representative?

AspectEntry Level Irt Interactive Response TechnologiesEntry Level Call Center Representative
Required SkillsBasic technical knowledge, troubleshooting, software familiarityCustomer service, communication, problem-solving
Work EnvironmentTechnical support centers, software companiesCall centers, customer service departments
CertificationsNone typically required, technical training helpfulNone typically required
Industry UsageTechnology, software, and interactive response systemsRetail, telecommunications, service industries

While both roles involve communication and problem-solving, Entry Level Irt Interactive Response Technologies focuses on technical support for interactive response systems, requiring basic technical skills. In contrast, Entry Level Call Center Representatives primarily handle customer inquiries and support, emphasizing communication skills. Understanding these differences helps job seekers identify the right entry point based on their skills and career interests.

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Entry Level Irt Interactive Response Technologies jobs near you
Infographic showing various Entry Level Irt Interactive Response Technologies job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $88,001 per year, or $42.3 per hour.

Technical Consultant I

Suvoda

Conshohocken, PA • On-site

Full-time

Re-posted 12 days ago

Job description

Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsor and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease.
Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. It is imperative that Suvoda staff working with clients, end-users, or the systems that client and end-users interact with understand the clinical trial industry, regulations, Suvoda's software products and processes, and especially the specificities of the unique trial in question before taking any actions they may alter the data of the system in question.
Responsibilities:
  • Work with assigned clients and project teams responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management;
  • Responsible for overall maintenance for the team's IRT systems, including oversight of the support process, identification and mitigation of potential issues/risks, and working with the client and other vendors to ensure success using the Suvoda IRT system;
  • Lead implementation of system change controls for studies during maintenance phase;
  • Manage the design of study data integration specifications between the IRT system and other eClinical solutions;
  • Create data review plans for each of the team's IRT systems and ensure that reviews are completed on time per the plan;
  • Create and maintain the study FAQ documents, used by the customer care team to handle support inquiries and issues;
  • Responsible for the system training materials including manuals, walk through videos, and presentations;
  • Work with the client study team to setup the IRT system data upon system go-live;
  • Primary escalation point for the Suvoda Customer Care team on complex support issues requiring input from the project team to resolve; troubleshoot escalated issues and identify resolutions;
  • Create and distribute support and maintenance reports for each of the team's IRT systems to both internal Suvoda team members and the client's study teams, as required;
  • Proactively identify trends in support data and determine the root cause for repeated/frequent support issues; work with the Project Manager and other team members as required to identify and implement solutions;
  • Identify and assist with the implementation of process improvements for the services department;
  • Assist the product team with the design and development of new features by providing feedback based on client requests and project experience;
  • Assist the customer care team with providing support to system users in multiple countries via the telephone and email;
  • Assist with the training of new staff members on the Suvoda product and processes;
  • Perform other related duties as required;

Requirements:
  • Bachelor's degree or equivalent experience required;
  • 1-3 years of experience;
  • Interpersonal and communication skills;
  • Time management and organizational skills;
  • Analytical thinking;
  • Ability to understand technical systems and perform troubleshooting;
  • Creative problem solving;
  • Attention to detail.

#LI-CG1
We are aware that an individual(s) are fraudulently representing themselves as Suvoda recruiters and/or hiring managers. Suvoda will never request personal information such as your bank account number, credit card number, drivers license or social security number - or request payment from you - during the job application or interview process. Any emails from the Suvoda recruiting team will come from a @suvoda.com email address. You can learn more about these types of fraud by referring to this FTC consumer alert.
As set forth in Suvoda's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you are based in California, we encourage you to read this important information for California residents linked here.

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