Who We AreWillis Johnson Wealth is a fast-growing wealth management firm where operational excellence plays a critical role in delivering a consistent and high-quality client experience. Our clients rely on us not only for thoughtful financial advice but for reliable systems, accurate reporting, and precise investment execution behind the scenes.
We work quickly, manage a high volume of client relationships, and maintain a high bar for accuracy and responsiveness. Our investment operations team ensures that portfolios are implemented correctly, data remains reliable, and systems run smoothly across the firm.
If you enjoy working with investment data, solving operational challenges, and building expertise in portfolio operations within a growing wealth management firm, you will thrive here.
If you prefer highly repetitive or siloed operational work with limited opportunity to improve systems and processes, this will not be the right fit.
The OpportunityWe are seeking an Investment Operations Associate or Senior Investment Operations Associate to support the daily execution of the firmโs investment operations and portfolio reporting functions.
Reporting to the Investment Operations Manager, this role plays a critical role in ensuring the accuracy and efficiency of trading workflows, portfolio reporting, billing processes, and investment data management. The Associate works closely with the Investment Operations team, Investment team, and Wealth Management advisors to support operational workflows and maintain the integrity of investment data across firm systems.
This role is ideal for a detail-oriented operations professional who enjoys working with investment data, improving processes, and developing deep expertise in portfolio operations within a collaborative advisory firm.
Qualificationsโข Bachelorโs degree in Finance, Accounting, Economics, or related field
โข 2+ years of experience in investment operations, wealth management, or financial services
โข Series 65 license or willingness to obtain within the first 90 days
โข Experience working with custodians such as Fidelity or Schwab
โข Familiarity with portfolio management platforms such as Orion
โข Strong attention to detail and process discipline
โข Proficiency in Microsoft 365 and Excel
โข Ability to troubleshoot operational issues and work effectively across teams
Preferred (not required):โข Progress toward CFAยฎ, CFPยฎ, or CIPM designation
โข Experience working in a growing RIA or investment management firm
Essential ResponsibilitiesTrading & Investment Operationsโข Support daily trading workflows across custodians in alignment with portfolio models and client account guidelines
โข Monitor trading systems, cash balances, and account drift to ensure portfolios remain aligned with investment strategy
โข Assist in resolving trade exceptions, corrections, and custodian inquiries
โข Support reconciliation of custodial data and portfolio accounting systems
Portfolio Reporting & Data Accuracyโข Prepare and reconcile client and model performance reports
โข Maintain firm-wide portfolio reporting standards, including preparation and validation of GIPS-compliant monthly performance analysis
โข Ensure investment data remains accurate across custodians, portfolio accounting systems, and CRM platforms
โข Assist with preparation of reports and analysis for Investment Committee and internal leadership meetings
Billing Supportโข Assist with quarterly asset-based billing processes
โข Audit fee calculations and support reconciliation of billing outputs
โข Coordinate with operations and advisory teams to resolve billing discrepancies
Custodian & System Coordinationโข Coordinate with custodians (e.g., Fidelity or Schwab) regarding trade processing, reconciliation inquiries, and operational requests
โข Manage held-away account aggregation software such as ByAllAccounts and ensure imported account data remains accurate
โข Troubleshoot data discrepancies, platform inconsistencies, and software issues in a timely manner
โข Support the integrity of data flows between custodial platforms, portfolio systems, and internal reporting tools
Process Improvement & Operational Supportโข Maintain documentation for investment operations workflows and procedures
โข Identify opportunities to improve reporting accuracy and operational efficiency
โข Support cross-functional initiatives such as software implementations and operational workflow improvements
Technology EnvironmentOur investment operations team works with a range of industry platforms including:
โข Orion Portfolio Solutions
โข ByAllAccounts account aggregation software
โข Custodial trading and reporting platforms (e.g., Fidelity Wealthscape, Schwab Advisor Center)
โข CRM systems and internal operational reporting tools
โข Microsoft 365 and Excel-based reconciliation and reporting workflows
Candidates should be comfortable learning and working across multiple systems in a data-driven operational environment.
Career DevelopmentWillis Johnson Wealth is committed to developing long-term careers within the firm.
This role offers a clear professional development pathway, with opportunities to grow into positions such as:
โข Senior Investment Operations Associate
โข Investment Operations Manager
โข Senior Client Operations Associate
โข Operations Project Manager or operational strategy roles
Team members are encouraged to expand their technical expertise, develop operational leadership skills, and pursue relevant industry designations as they grow within the organization.
Why Join Usโข A collaborative, high-performing team with strong values and vision
โข Opportunities for professional development and career advancement
โข Meaningful work supporting the delivery of exceptional client service
โข An environment that rewards initiative, accountability, and continuous improvement
Compensation & Benefitsโข Salary range: $75,000 โ $105,000 depending on experience
โข Eligible for a 12% โ 20% discretionary bonus based on performance
โข 401(k) plan with firm contributions of up to 7% in the first year and up to 10% with tenure
โข 11 paid holidays and 15 PTO days to use at your discretion
โข Employer-paid Health, Dental, and Vision insurance premiums for individuals and families
โข Employer HSA contributions
โข Employer-paid Life and Long-Term Disability insurance
โข High-performing team members may have the opportunity to participate in firm ownership over time
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