Description:
We are seeking a dynamic District Manager (DM) to serve as a key liaison between Stellantis Corporation and its Chrysler, Dodge, Jeep, and Ram dealership network. In this role, you will manage a virtual territory of approximately 30 dealerships, ensuring excellence in sales, service, parts, and customer experience.
Location: Plymouth, MI (Hybrid: 2 days remote, 3 days in-office)
Travel Requirement: Minimal, with occasional dealer visits or conferences
Key Responsibilities
- Build strong relationships with Dealer Principals, General Managers, and department leaders (Sales, Service, and Parts).
- Support dealerships in managing vehicle inventory to align with sales and market share goals.
- Guide dealers in monthly go-to-market strategies and incentive programs to drive performance.
- Conduct quarterly Minimum Sales Requirement (MSR) reviews to assess and enhance dealership performance.
- Analyze Sales Satisfaction Index (SSI) and Customer Satisfaction Index (CSI) scores, identifying opportunities for improvement.
- Promote Mopar parts, accessories, and service contracts to increase loyalty and revenue.
- Ensure dealer participation in national marketing campaigns and corporate initiatives.
- Assist with warranty claims, customer service cases, and buy-back escalations.
- Keep dealerships informed and engaged with promotions, programs, and incentives.
Requirements:
Who We're Looking For
This role is ideal for individuals passionate about the automotive industry or those looking for an entry-level role in the career field. Ideal candidates include:
- Graduates with a bachelor's degree in any major.
- Early career automotive enthusiasts.
Qualifications & Skills
- Proficiency in Microsoft Office (PowerPoint, Excel, Teams, Email, Web).
- Strong organizational skills and keen attention to detail.
- Effective relationship-building and communication skills (written & verbal).
- Ability to thrive in a fast-paced, customer-focused environment.
- A sense of urgency and proactive problem-solving skills.