ZipRecruiter

Log In

2

Entry Level Insurance Customer Service Representative Jobs in Wilson, NC

previous page

Showing results 41-60

All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Wilson, NC

Entry Level Insurance Customer Service Representative information

See Wilson, NC salary details

$8

$16

$23

How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level insurance customer service representative in Wilson, NC is $16.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Wilson, NC?

For Entry Level Insurance Customer Service Representative jobs in Wilson, NC, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Wilson, NC look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Wilson, NC are:

What cities near Wilson, NC are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Wilson, NC with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Wilson, NC as of June 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,172 per year, or $16.4 per hour.

Teller - Customer Service Representative

Sterling Bank

Clayton, NC

$13.25 - $17.25/hr

Full-time, Part-time

Re-posted 20 days ago

Job description

Description

Join the Sterling Bank team as a part-time Teller - Customer Service Representative in our Clayton, Missouri location!  Standard work hours for full-time will be 40 hours per week, for part-time will be between 20-25 hours per week, Monday through Friday.  No weekends!   

Responsibilities in this role include conducting account transactions efficiently and accurately while providing exceptional customer service.  Operating a cash drawer, safeguarding bank assets assigned, and completing assigned duties in compliance with federal and state regulations as well as bank policies and procedures. Contributing to the growth of the bank by promoting and cross selling bank products and services.

ESSENTIAL DUTIES:
•    Maintain a positive, friendly and professional attitude and appearance. 
•    Accurately count currency and balance teller drawer daily, including periodic batching of cashed checks. 
•    Maintain appropriate currency logs. 
•    Operate a computer, and any other necessary equipment, programs, and applications. 
•    Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. 
•    Maintain customer confidence and protect bank operations by keeping information confidential. 
•    Receive and process checking and savings deposits and withdrawals, cash checks: verify cash and proper endorsements, receive and review proper identification, positively identify customers, and determine proper funds availability based on regulation requirements. 
•    Identify counterfeit currency. 
•    Issue cashier’s checks and process cash advances. 
•    Accept loan payments: verify payment amount and issue receipts. 
•    Answer basic customer inquiries regarding interest rates, service charges, account histories, etc. while complying with disclosure requirements, regulations and consumer privacy policies. 
•    Cross-sell bank products and services. 
•    Adhere to bank policies and procedures. 
•    Assists with balancing Vault, ATM, Night Drop, and Coin Machine as assigned. 
•    Assists with proper scanning of bank documents and proof work. 
•    Exercise judgment when applying holds and making check cashing decisions. 
•    Adhere to work schedule. 
•    Any other related duties assigned.
 

Qualifications

KNOWLEDGE, SKILLS AND ABILITIES:
•    Excellent customer service skills 
•    Excellent time management and interpersonal skills 
•    Ability to prioritize and use judgement to make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss or fraud 
•    Ability to add, subtract, multiply, and divide numbers, and perform these skills using money and other forms of measurement 
•    In-depth knowledge of all bank deposit products and policies 
•    Basic 10-key, word processing/typing skills 
•    Ability to operate and use a computer and various equipment, software, and programs 
•    Ability to stand and sit for extended periods of time while operating teller equipment 
•    Ability to lift up to 30 pounds 
•    Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization 
•    Complete required annual training on various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each act. 

WORKING CONDITIONS:
•    Periodically exposed to such elements as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting. 
•    Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.

PHYSICAL ACTIVITIES:
•    While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands and fingers to handle, or feel, reach with hands and arms; frequently required to stoop, kneel, or crouch. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision.

TRAINING AND EXPERIENCE:
•    High school diploma or GED 
•    One or more years cash handling or sales experience preferred
•    One or more years prior teller experience, or equivalent job experience preferred
 

Apply