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Entry Level Insurance Customer Service Representative Jobs in Westminster, MD

High's

Customer Service Representative

Lisbon, MD · On-site

$17.50 - $24/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

High's

Customer Service Representative

New Market, MD · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

High's

Customer Service Representative

Manchester, MD · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

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Entry Level Insurance Customer Service Representative information

See Westminster, MD salary details

$9

$18

$25

How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level insurance customer service representative in Westminster, MD is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Westminster, MD look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Westminster, MD are:

What cities near Westminster, MD are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Westminster, MD with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Westminster, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

Customer Service Representative

Renn Kirby Auto Group

Gettysburg, PA • On-site

$16.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 1 hour ago

Job description

Customer Service Representative
Be the reason our customer's leave with a smile!
As an Automotive Customer Service Representative at Renn Kirby Auto Group, you will be responsible for providing exceptional customer service experiences. This role requires strong communication skills and a friendly, professional demeanor.
Responsibilities:
  • Manage and respond to customer inquiries in a timely and professional manner
  • Assist customers with vehicle-related questions, concerns, and requests
  • Provide accurate and detailed information about products, services, and promotions
  • Resolve customer complaints and issues with empathy, patience, and efficiency
  • Maintain customer records and documentation accurately and securely
  • Collaborate with other team members to ensure seamless customer experiences

Requirements:
  • Prior experience in customer service or a related field preferred
  • Knowledge of automotive industry and vehicles
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and prioritize tasks effectively
  • Proficient computer skills

Benefits:
- Competitive compensation package
- Health, dental, and vision insurance options
- Retirement savings plan
- Paid time off and holidays
- Employee discounts
- Opportunities for career growth and development
About the Company:
Renn Kirby Auto Group is a reputable automotive dealership located in Gettysburg, Pennsylvania. We specialize in offering a wide selection of quality vehicles and exceptional customer service. Our team is dedicated to providing a positive and enjoyable car buying and service experience for our customers.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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