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Entry Level Insurance Customer Service Representative Jobs in Myrtle Beach, SC

GEICO

Customer Service Representative

Myrtle Beach, SC

$14.50 - $19.50/hr

... Insurance Customer Service Representative. You will be using your professional demeanor ... Whether you have experience in the insurance industry or are looking to start down a new career ...

GEICO

Customer Service Representative

Myrtle Beach, SC · On-site

$14.50 - $19.50/hr

... Insurance Customer Service Representative. You will be using your professional demeanor ... Whether you have experience in the insurance industry or are looking to start down a new career ...

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Entry Level Insurance Customer Service Representative information

See Myrtle Beach, SC salary details

$8

$16

$24

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level insurance customer service representative in Myrtle Beach, SC is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
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Entry Level Insurance Customer Service Representative jobs near you

Customer Service Representative

GEICO

Myrtle Beach, SC

$14.50 - $19.50/hr

Part-time

Retirement, PTO

Re-posted 9 days ago

GEICO rating

8.0

Company rating: 8.0 out of 10

Based on 360 frontline employees who took The Breakroom Quiz

163rd of 303 rated insurance

Job description

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Are you looking for an opportunity to put your skills to better use?

GEICO Local Office: Myrtle Beach in Myrtle Beach, South Carolina, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Insurance Customer Service Representative. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve agency sales goals and service standards. Whether you have experience in the insurance industry or are looking to start down a new career path, this is the place for you.

If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each of your clients, this is the role for you. Apply today!

Responsibilities:

  • Answer incoming phone calls
  • Process customer policy change requests and take payments.
  • Secure all Trailing Documents from customers.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner and answer incoming phone calls.
  • Handle customer renewals.
  • Represent the company at local events
  • Assist agents with obtaining signatures and securing paperwork
  • Identify potential cross-sell opportunities for agents

Requirements:

  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • Professional phone etiquette.
  • Great Customer Service Skills.
  • Willingness to grow within the company

Benefits:

  • Paid Holidays
  • Bonus Opportunities
  • Paid Time Off (PTO)
  • 401K Plan Match


What GEICO employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

GEICO logo

About GEICO

Sourced by ZipRecruiter

GEICO is built on ingenuity, perseverance, innovation, resilience, and hard, honest work. From its humble beginnings in the midst of the Great Depression to its current place as one of the most successful companies in the nation, GEICO represents a quintessential American success story. At GEICO, we love that our associates are proud goal-seekers, and that's why we believe in celebrating their milestones and rewarding their achievements. Throughout the year we reward performance and accomplishments, host programs that recognize personal successes, and acknowledge innovation, service, and leadership.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Chevy Chase, MD, US

Year founded

1936

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