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Entry Level Insurance Customer Service Representative Jobs in Lexington, SC

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Entry Level Insurance Customer Service Representative information

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$23

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for entry level insurance customer service representative in Lexington, SC is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.88 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Lexington, SC?

For Entry Level Insurance Customer Service Representative jobs in Lexington, SC, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Lexington, SC look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Lexington, SC are:

What cities near Lexington, SC are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Lexington, SC with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Lexington, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,466 per year, or $16.1 per hour.

Customer Service Representative

Americash Loans, LLC

Columbia, SC • On-site

$16.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

AmeriCash Loans Columbia, SC Full-Time
Start your career in financial services (no experience required)
AmeriCash Loans is hiring an entry-level Customer Service Representative to be the first friendly face our customers see when they walk through our doors. If you're outgoing, detail-oriented, and looking for a role where hard work is actually rewarded, we want to meet you.
About AmeriCash Loans
AmeriCash Loans is a consumer lending company serving customers across Wisconsin, Missouri, and South Carolina. We help everyday people get access to the credit they need, with a focus on fast, respectful, in-person service. As we grow, we're looking for people who want to grow with us.
About the Role
As a Customer Service Representative, you'll work directly with customers in our branch, processing loan applications from start to finish. You'll be the person who makes a sometimes-stressful process feel simple and human, walking customers through the process, answering questions, and making sure every visit is a good one. This is a hands-on, people-facing role with real room to advance.
What You'll Do
  • Greet customers and guide them through the loan application process in person
  • Collect, review, and process required documentation accurately
  • Explain loan terms and answer customer questions clearly and honestly
  • Handle cash transactions and maintain accurate records
  • Maintain customer files and follow all compliance procedures
  • Build relationships that keep customers coming back

What We're Looking For
Required:
  • High school diploma or equivalent
  • Strong communication and people skills
  • Comfort with basic computer use and data entry
  • Ability to accurately handle cash and financial transactions
  • Reliable, punctual, and detail-oriented

Preferred (not required):
  • Prior customer service, retail, or cash-handling experience
  • Bilingual (Spanish/English) a plus

Pay & Benefits
  • $16.75/hour, plus a monthly performance bonus opportunity
  • Merit increases based on performance-this isn't a role where you top out on day one
  • Promote-from-within culture- many of our leaders started in this exact role
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • Generous PTO that starts building on your first day

Apply