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Entry Level Insurance Customer Service Representative Jobs in Mobile, AL

Long's Human Resource Services

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Customer Service Representative

Saraland, AL · On-site

$15.48/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative - Saraland, AL Now hiring an entry-level Customer Service ... Health, dental, and vision insurance * 401(k) with company match * Paid time off * Flexible ...

Long's

Customer Service Representative

Saraland, AL · On-site

$15.48/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

TempToFT Customer Service Representative - Saraland, AL Now hiring an entry-level Customer Service ... insurance • 401(k) with company match • Paid time off • Flexible schedule • On-the-job ...

Jason Young

Customer Service

Bay Minette, AL · On-site

$16 - $21.75/hr

  • Medical

  • Life

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

StaffMyAgency LLC

Customer Service

Bay Minette, AL · On-site

$33K - $65K/yr

  • Medical

  • Life

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Stone Interiors LLC

Customer Service Representative

Loxley, AL · On-site

$30K - $40K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Dental insurance INTRODUCTION: This Operating Procedure is developed to provide a functional description of the Customer Service Representative (CSR) position. The primary function of CSR is to ...

Stone Interiors

Customer Service Representative

Loxley, AL · On-site

$30K - $32K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Benefits: 401(k) matching Health insurance Opportunity for advancement Paid time off Training ... The primary function of CSR is to ensure the satisfaction of our customers in their business ...

Domino's Franchise

Customer Service Rep

Moss Point, MS · On-site

$13.25 - $18/hr

Pizza Maker / Customer Service Representative (CSR / Insider) Position Title: Customer Service Representative (CSR) / Pizza Maker Reports To: Assistant Manager / General Manager FLSA Status: Non ...

New

Stark Exterminators

Customer Service Representative

Mobile, AL

$16 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service ... vision insurance, * high deductible HSA, * telemedicine, * disability, cancer, and accident ...

New

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Mobile, AL

Entry Level Insurance Customer Service Representative information

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How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level insurance customer service representative in Mobile, AL is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Mobile, AL?

For Entry Level Insurance Customer Service Representative jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Mobile, AL look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Mobile, AL with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Mobile, AL as of August 2026, with employment types broken down into 68% Full Time, 29% Part Time, and 3% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $38,798 per year, or $18.7 per hour.

Insurance Customer Service Representative (CSR)

Southern Insurance Underwriters

Foley, AL • On-site

$34K - $47K/yr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 18 days ago

Job description

The Opportunity

At South Shore Insurance Agency, we believe exceptional service is one of our greatest competitive advantages. As an Insurance Customer Service Representative, you'll do more than answer questions—you'll build trusted relationships, solve problems, and help our clients navigate their insurance needs with confidence.

We're looking for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering an outstanding customer experience. If you're organized, dependable, and enjoy working with a collaborative team, we'd love to meet you.

Please complete our Culture Index survey as part of your application:

https://go.cultureindex.com/s/g0URjzMxho

What You'll Own
  • Serve as a trusted resource for our retail partners and clients by providing prompt, professional, and accurate service.
  • Prepare and process new business applications, renewals, endorsements, cancellations, and policy changes.
  • Maintain accurate client and policy information within AMS360.
  • Coordinate inspections, audits, reports, and other servicing activities to support policy administration.
  • Maintain detailed documentation while ensuring compliance with company procedures and carrier requirements.
  • Collaborate with producers and teammates to deliver a seamless customer experience.
  • Identify opportunities to improve processes while providing exceptional service to every client.
What You'll Bring
  • High school diploma or equivalent required; college coursework or degree preferred.
  • Two or more years of customer service experience; insurance experience preferred.
  • Alabama Property & Casualty Producer License preferred or willingness to obtain.
  • Experience using Microsoft Office, including Outlook, Word, and Excel.
  • Excellent organizational skills with strong attention to detail.
  • Outstanding verbal and written communication skills.
  • Ability to prioritize multiple tasks while maintaining accuracy in a fast-paced environment.
  • A positive attitude, strong work ethic, and commitment to delivering exceptional customer service.
Why South Shore Insurance?

At South Shore Insurance, our success starts with our people. We believe in creating an environment where coworkers feel valued, supported, and empowered to make a meaningful impact every day. In return, you'll have opportunities to grow professionally, contribute new ideas, and build a rewarding career with a team that believes in collaboration, integrity, and continuous improvement. In addition we have the following perks:

  • Employer-paid medical, dental, and life insurance benefits
  • 4% Company Safe Harbor Match 401k Contribution
  • Paid maternity/paternity leave
  • Generous paid time off/Company holidays
  • Annual education stipend
Physical Requirements
  • Ability to sit or stand for extended periods of time.
  • Ability to frequently use hands and fingers for keyboard and computer work.
  • Ability to view computer monitors for extended periods.

Equal Opportunity Employer

South Shore Insurance is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every coworker is valued, respected, and has the opportunity to succeed.

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