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Entry Level Insurance Customer Service Representative Jobs in Huntington, WV

Speedway

CSR (Rich Oil)

Ironton, OH · On-site

$11 - $12/hr

Crew positions are entry level opportunities with both full and part time possibilities to fit your ... Cashier, customer service, retail or foodservice experience is great, but not required. If you have ...

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Entry Level Insurance Customer Service Representative information

See Huntington, WV salary details

$9

$18

$26

How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level insurance customer service representative in Huntington, WV is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Huntington, WV?

For Entry Level Insurance Customer Service Representative jobs in Huntington, WV, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Huntington, WV look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Huntington, WV are:

What cities near Huntington, WV are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Huntington, WV with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Huntington, WV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $37,989 per year, or $18.3 per hour.

CSR (Rich Oil)

Speedway

Ironton, OH • On-site

$11 - $12/hr

Part-time

Retirement, PTO

Re-posted 17 days ago

Job description

We’re excited to be part of the 7-Eleven family of stores!
Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some foodservice positions specifically tasked with food prep and foodservice safety. What you might not expect is the camaraderie of the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, Speedway training programs will prepare you to excel in the role.
What Speedway brings:
  • A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.
  • A strong “promote from within” philosophy providing advancement opportunities for all levels.
  • Schedule flexibility! We have full-time and part-time opportunities that will work with your schedule.

Our benefits include:
  • 401k plan.
  • Weekly paychecks and premium pay for holidays worked.
  • Paid PTO Plans (full-time positions).
  • Tuition Reimbursement including GED.
  • Adoption Assistance.
  • Exciting incentive and rewards programs.

What you bring: 
  • A desire for meeting and exceeding customer expectations on every visit.
  • Commitment to maintaining a clean, safe environment to ensure the store is always customer ready.
  • Ability to ensure proper food preparation and presentation including making one of our customer-favorites….coffee! 
  • Excellence in cash handling, fuel transactions, and promoting the Speedy Rewards loyalty program. 
  • Ability to follow proper health code guidelines. 
  • The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.
  • flexible schedule. Able to work day, evening, and midnights.

A copy of the complete job description, which includes the minimum requirements and essential functions of the position, is available on request.

Please apply also at: careers.7-eleven.com