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Entry Level Insurance Customer Service Representative Jobs in Huntington, WV

U-Haul

Customer Service Representative

Ashland, KY · On-site

$14 - $19/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Huntington, WV

$15.50 - $21.25/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Ashland, KY

$14 - $19/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Huntington, WV · On-site

$15.50 - $21.25/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

BFS FOODS

CSR - BFS Foods 105 Huntington

Huntington, WV · On-site

$15.50 - $21.25/hr

Health Insurance * 401(K) Matching * Paid Time Off * Disability Insurance * Opportunities for Advancement * Part-time & Full-time availability Position : Customer Service Representative (CSR) Reports ...

BFS Foods, Inc.

CSR - BFS Foods 105 Huntington

Huntington, WV · On-site

$15.50 - $21.25/hr

Health Insurance * 401(K) Matching * Paid Time Off * Disability Insurance * Opportunities for Advancement * Part-time & Full-time availability Position: Customer Service Representative (CSR) Reports ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Huntington, WV

Entry Level Insurance Customer Service Representative information

See Huntington, WV salary details

$9

$18

$26

How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level insurance customer service representative in Huntington, WV is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Huntington, WV?

For Entry Level Insurance Customer Service Representative jobs in Huntington, WV, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Huntington, WV look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Huntington, WV are:

What cities near Huntington, WV are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Huntington, WV with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Huntington, WV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $37,989 per year, or $18.3 per hour.

Farmers Insurance Customer Service Representative

Tanner Sowards Farmers Insurance

Proctorville, OH • On-site

$37K - $52K/yr

Part-time

Dental, Vision

Posted 4 days ago

Job description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is part time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior experience is necessary Apply for the position today by completing the form and completing the assessment.

Join a team that cares about our customers and you! Tanner Sowards Farmers Insurance in Proctorville, Ohio, is looking for an experienced and committed individual to join our team as a Part-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.


Benefits

Annual Base Salary + Bonus Opportunities

Work from Home

Flexible Schedule

Mon-Fri Schedule

Vision Insurance

Dental Insurance

Licensing Assistance


Responsibilities
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Complete Evidence of Insurance requests.
  • Return all phone messages promptly.
  • Prospecting and generating new business through leads & referral sources.
  • Provide exceptional customer service and support.
  • Be outstanding at relationship building.

Requirements
  • A Property & Casualty insurance license is preferred.
  • A Life & Health Insurance license is preferred.
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Create relationships from a cold start.
  • Be a fantastic presenter.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Must have ability to multi-task.
  • Professional phone etiquette.