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Entry Level Insurance Customer Service Representative Jobs in High Point, NC

Circle K

Customer Service Representative

King, NC · On-site

$13.25 - $18/hr

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

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Customer Service Representative

Winston Salem, NC

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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Customer Service Representative

Elon, NC · On-site

$10.25 - $14/hr

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

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Entry Level Insurance Customer Service Representative information

See High Point, NC salary details

$8

$16

$24

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level insurance customer service representative in High Point, NC is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Many employers offer on-the-job training, so highlighting your willingness to learn and any related skills can improve your chances. Applying through company websites or job boards and networking can also help you find opportunities suitable for beginners.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in High Point, NC? For Entry Level Insurance Customer Service Representative jobs in High Point, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in High Point, NC look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in High Point, NC are:
What cities near High Point, NC are hiring for Entry Level Insurance Customer Service Representative jobs? Cities near High Point, NC with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in High Point, NC as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,882 per year, or $16.8 per hour.

Entry Level Insurance Representative - Training Provided

AmeriLife

Winston Salem, NC • On-site

$36K - $50K/yr

Contractor

Medical, Life, Retirement

Re-posted 17 days ago

AmeriLife rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

88th of 304 rated insurance

Job description

General Information
Location: North Carolina, Winston-Salem
Description & Requirements
Entry Level - Health & Life Insurance Associate We're seeking motivated, driven individuals who are eager to launch a rewarding career in the insurance industry. As an AmeriLife Health & Life Insurance Agent, you'll play a critical role in helping clients protect what matters most-while building a lucrative, long-term career with unlimited growth potential.
At AmeriLife, you won't be limited to just one carrier. Our agents represent 50+ top-rated insurance companies, giving you the flexibility and product breadth to truly serve your clients' needs with confidence and integrity.
What You'll Do
  • Deliver exceptional customer experiences by educating and guiding clients through informed insurance decisions
  • Conduct personalized needs assessments to identify appropriate life, health, and retirement solutions
  • Build and maintain strong relationships with both new and existing clients
  • Use provided and proven sales tools, marketing resources, and leads to grow your book of business
  • Operate with professionalism, integrity, and a client-first mindset

What We're Looking For
  • Self-motivated individuals with a strong desire to succeed
  • Entrepreneurial mindset with a passion for personal growth
  • A genuine interest in helping others plan for their future
  • Valid driver's license and reliable transportation
  • No prior insurance experience required-we provide training

What We Offer
  • Comprehensive Training & Development Online coursework, classroom instruction, and hands-on field training to set you up for success
  • Robust Leads Program Access to direct mail campaigns, seminars and workshops, digital and media leads, and more
  • High Earning Potential Industry-leading commissions, advanced commissions on many products, weekly pay, and NEW daily pay on select products-no income caps
  • Career Advancement Opportunities Clear paths for growth with a strong promote-from-within culture
  • Top-Tier Tools & Support
  • AmeriLife-provided iPad with full access to proprietary sales tools
  • Professional, custom-designed marketing materials
  • Dedicated and responsive home office sales support
  • Licensing Support
  • Assistance with pre-licensing, fingerprinting, and state insurance exams for qualified candidates

If you're ready to build a meaningful career with flexibility, earning potential, and long-term stability-and want to become a trusted agent in the insurance industry-we'd love to hear from you. Apply today and take the first step toward your future with AmeriLife.
1099 independent contractor position

What AmeriLife employees say

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