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Entry Level Insurance Customer Service Representative Jobs in Cullman, AL

Domino's

Customer Service Rep 05377

Guntersville, AL · On-site

$12.50 - $17.25/hr

Company Description Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the job for you! Domino ...

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Entry Level Insurance Customer Service Representative information

See Cullman, AL salary details

$8

$16

$23

How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level insurance customer service representative in Cullman, AL is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.46 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Cullman, AL?

For Entry Level Insurance Customer Service Representative jobs in Cullman, AL, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Cullman, AL look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Cullman, AL are:

What cities near Cullman, AL are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Cullman, AL with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Cullman, AL as of June 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,494 per year, or $16.6 per hour.

Customer Service Rep 05377

Domino's

Guntersville, AL • On-site

$12.50 - $17.25/hr

Part-time

Re-posted 28 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,943 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Company Description
Job Description
Now Hiring Customer Service Experts!
Would you say you are customer
service oriented? Do you enjoy making people smile? If so a customer service
expert is the job for you!
Domino's is always looking for
energetic, friendly individuals to join our team!
We offer competitive wages, paid
training, flexible schedules, meal discounts, and the opportunity for
advancement. You can even own your own restaurant someday! Over 90% of our
franchisees started just like you!
Requirements
Must be at
least 18 years of age
Must be able
to communicate, in a clear and energetic voice, with guests over the phone and
inside the restaurant.
Must be able
to retain knowledge in regards to recipes, product procedures, and point of
sale system.
Must have
reliable transportation
Must have a
positive attitude
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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